Likelihood to Recommend Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.
Read full review If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.
Read full review Pros The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system. We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes. We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information. Read full review ZenHub has a lot of basic functionality, so that limits the complexity of the application The ability to provide user defined labels and customize pipelines provides flexibility The integration with GitHub provides a seamless process Read full review Cons Would like to be able to search for users by first name as well as last name. Would like to be able to modify save and share some of the canned reports. Read full review Additional communication/collaboration inside the platform would be helpful Integration with additional systems like Slack would be a plus sometimes web pages load slowly, but for the most part things are alright Read full review Usability ZenHub is one of the best GitHub repo-management software integrating the usage of work-boards and task management, with the ability to integrate several team members to the work table. This method makes the team more organized since everyone can keep track of their time and tasks of themselves and also others, so you can see how fast your teammates are working or if they need any help with something they're working on.
Read full review Support Rating The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed
Read full review Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.
Read full review Alternatives Considered We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.
Read full review I have used
Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.
Read full review Return on Investment Increased employee efficiency - less back end work for incorrect submissions. Better results with profit analysis of profits on an ongoing basis. Read full review Allowed us to move from Azure Boards to Github Reduced our costs Allowed us to get closer to a new market (Github users) by allowing us to familiarize ourselves with their workflows and tools Read full review ScreenShots Unanet ERP GovCon Screenshots