Vantage Point vs. Verint Monet
Vantage Point vs. Verint Monet
Product | Rating | Most Used By | Product Summary | Starting Price |
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Vantage Point | N/A | Vantage Point is a call center workforce management application from Pipkins in Chesterfield, Missouri. | N/A | |
Verint Monet | N/A | Verint Monet workforce management software is a unified cloud contact center optimization solution that includes workforce management, quality management, performance management and analytics. With it, contact centers & help desks can optimize all aspects of their workforce with one solution, resulting in better utilization of resources, better cost management and improved service levels. Verint acquired Monet in late 2018. | N/A |
Vantage Point | Verint Monet | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Vantage Point | Verint Monet | |
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Top Pros |
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Top Cons |
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Vantage Point | Verint Monet | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Vantage Point | Verint Monet | |
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Likelihood to Recommend | 1.0 (2 ratings) | 9.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (2 ratings) |
Usability | - (0 ratings) | 3.0 (1 ratings) |
Support Rating | 1.0 (1 ratings) | 5.0 (1 ratings) |
Vantage Point | Verint Monet | |
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Likelihood to Recommend | Pipkins | Verint |
Pros | Pipkins | Verint |
Cons | Pipkins | Verint |
Likelihood to Renew | Pipkins No answers on this topic | Verint |
Usability | Pipkins No answers on this topic | Verint |
Support Rating | Pipkins | Verint |
Alternatives Considered | Pipkins | Verint |
Return on Investment | Pipkins | Verint |
ScreenShots |