What users are saying about

WhatsUp Gold

30 Ratings

SolarWinds NPM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

254 Ratings

WhatsUp Gold

30 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

SolarWinds NPM<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

254 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

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Likelihood to Recommend

WhatsUp Gold

It's best suited for large/multinational organisations with complex networks with limited qualified personnel across every location. However, I wouldn't recommend it for a small organisation with a very simple network architecture.
Victor Adebayo profile photo

SolarWinds NPM

I believe NPM is well suited in scenarios where the business has dozens of network equipment and/or servers to monitor. Since it is able to monitor virtually anything, from servers, to network equipment, virtual machines, and wireless devices it is best suited in and environment that supports several different types of devices and within an organization who needs these services up and running at all times.
Michael Gonzales profile photo

Feature Rating Comparison

Network Performance Monitoring

WhatsUp Gold
8.1
SolarWinds NPM
8.0
Automated network device discovery
WhatsUp Gold
8.8
SolarWinds NPM
7.9
Network monitoring
WhatsUp Gold
9.2
SolarWinds NPM
9.1
Alerts
WhatsUp Gold
8.2
SolarWinds NPM
8.5
Network capacity planning
WhatsUp Gold
8.3
SolarWinds NPM
8.4
Packet capture analysis
WhatsUp Gold
6.8
SolarWinds NPM
5.5
Network mapping
WhatsUp Gold
8.5
SolarWinds NPM
7.9
Customizable reports
WhatsUp Gold
7.9
SolarWinds NPM
7.6
Wireless infrastructure monitoring
WhatsUp Gold
5.9
SolarWinds NPM
7.8
Hardware health monitoring
WhatsUp Gold
9.3
SolarWinds NPM
8.7
Baseline threshold calculation
WhatsUp Gold
SolarWinds NPM
8.6

Pros

  • Easy to deploy and easy to use. Once configured, it doesn't require much attention besides when adding new devices
  • Ability to create maps for end users. Simplifies their monitoring
  • Ability to create custom monitors and alerts based on various polling methods
  • Great customer service and tech support
Alex Leung profile photo
  • The event log in NPM is quite detailed in explaining what take place and at what time. It also allows you to click on the event so you are able to see the exact node which has been affected.
  • NPM also does a great job in constructing visual charts from the SQL database. Once these charts have been created you are able to search for a particular date and time to see what took place on the network, such as how much traffic was sent and received, and utilization of the interfaces being monitored.
  • The dashboard gives a nice overview of what's happening on the network. It is also customizable which allows you to remove and/or add any information that you want to see right away.
Michael Gonzales profile photo

Cons

  • The web-based GUI is very slow and not responsive sometimes
  • Very expensive training classes
  • Most add-on plugins require payment
Alex Leung profile photo
  • NPM can work in conjunction with their Network Engineer toolset. But only a few of the tools are available to use this way. If the integration was completed then SolarWinds would have a real winner.
Emanuel Maldonado profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
SolarWinds NPM10.0
Based on 7 answers
Low maintenance cost and great support on problems and issues. SolarWinds has been used here for over 10 years and we are able to have minimal down time and has been solid on monitoring and alerting on our network setup. They are constantly adding new and improving the product and making it better to use all around.
Bill Rieger profile photo

Usability

No score
No answers yet
No answers on this topic
SolarWinds NPM6.4
Based on 6 answers
That is my current status.
damilare alabi profile photo

Support

No score
No answers yet
No answers on this topic
SolarWinds NPM6.7
Based on 10 answers
Support has generally been good. We had one issue with a migration, where first support technician gave wrong answer/setup. Have not had to use support that often.
Adam Hutcheson profile photo

Implementation

No score
No answers yet
No answers on this topic
SolarWinds NPM8.4
Based on 4 answers
better get beefy hardware and storage/memory
Nicos Christofi profile photo

Alternatives Considered

WhatsUp Gold is an industry leading product providing excellent monitoring and reporting capabilities for systems and resources that allow us as the customer to work proactively before system outages occur, which minimizes potential downtime
Alex Leung profile photo
SolarWinds goes light-years beyond checking for a simple up or down status. We have had the case where a network switch is up and passing packets but no longer providing PoE. NPM let's us know.
Emanuel Maldonado profile photo

Return on Investment

  • Excellent network and infrastructure monitoring tool, we can check and be notified about down devices
  • I am going to implement Server CPU, Memory, Disk Space and Storage Monitoring in my environment by the end of this year
Alex Leung profile photo
  • I don't have those statistics.
Emanuel Maldonado profile photo

Pricing Details

WhatsUp Gold

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
WhatsUp Gold Editions & Modules
WhatsUp Gold
Additional Pricing Details
Unique TotalView ‘flexi-license’ leads the industry in flexibility and value. WhatsUp Gold 2017 BasicView: starting at $1,755

WhatsUp Gold More Information

SolarWinds NPM

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
SolarWinds NPM Editions & Modules
SolarWinds NPM
Edition
SolarWinds Network Performance Monitor SL100
$2,9551
SolarWinds Network Performance Monitor SL250
$6,7202
SolarWinds Network Performance Monitor SL500
$10,4453
SolarWinds Network Performance Monitor SL2000
$19,3454
SolarWinds Network Performance Monitor SLX
$32,5255
1. Up to 100 elements - License with 1st-year Maintenance
2. Up to 250 elements - License with 1st-year Maintenance
3. Up to 500 elements - License with 1st-year Maintenance
4. Up to 2000 elements - License with 1st-year Maintenance
5. Unlimited elements - Standard Polling Throughput - License with 1st-year Maintenance
Additional Pricing Details

SolarWinds NPM More Information