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Accruent EMS

Accruent EMS

Overview

What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

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Recent Reviews

TrustRadius Insights

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for …
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Satisfied

7 out of 10
July 18, 2022
Incentivized
I am the campus administrator for EMS. I oversee all event scheduling, consult on academic scheduling, as well as coordinate with IT on …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Accruent EMS?

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Entry-level set up fee?

  • Setup fee required

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is Skedda?

Skedda is a space management platform that specializes in the management of office space, desks, meeting rooms and hybrid workplace scenarios.

What is Robin?

Robin helps companies simplify workplace management with software for desk and room booking, in-office scheduling, visitor management and analytics to support decision making.

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Product Details

What is Accruent EMS?

Accruent's EMS Software connects people with the right spaces, resources, and technology, solving today’s workspace and scheduling challenges and enabling organizations to get the most from their modern work and learning environments.

Employees want the flexibility to work from anywhere and to collaborate using their preferred technologies in a safe and social environment. At the same time, leaders need to drive value for their businesses by making the best possible use of their real estate footprint. Multi-use spaces, hoteling or hot desking, and open floor plans can provide efficiencies, but not when burdened with redundant, outdated tools, and processes disconnected from the rest of a business.

So EMS Software is provided as an intelligent, enterprise-class scheduling and resource management software platform, configured and integrated to a unique office environment. The vendor describes it as a management tool that offers the flexibility employees demand, while providing users the visibility, control and insights needed to drive value for the organization.The vendor further boasts deep industry expertise, with over 35 years in the business .

Accruent EMS Features

  • Supported: Self-Service Meeting Booking
  • Supported: Desk Hoteling
  • Supported: Digital Signage
  • Supported: Video Conferencing Integration
  • Supported: Web-Based Booking
  • Supported: Managed Space and Events Approval Workflow
  • Supported: Invoicing and Billing
  • Supported: Utilization Reporting and Custom Queries
  • Supported: Catering Management
  • Supported: Academic Planning and Optimization

Accruent EMS Integrations

Accruent EMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

EMS Software is an enterprise space management, event, class and resource scheduling application acquired and now supported by Accruent in June 2018.

Condeco by Eptura, AgilQuest, and Teem by Eptura are common alternatives for Accruent EMS.

Reviewers rate Availability highest, with a score of 9.1.

The most common users of Accruent EMS are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(402)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EMS, or Event Management System, is a versatile software solution widely adopted by colleges, universities, and organizations for scheduling and managing events. The system efficiently books rooms, tracks conference room reservations, and facilitates communication between service providers. Users appreciate EMS for streamlining scheduling processes across the organization, from classes and meetings to events. It also helps with work assignment delegation and managing services for internal and external events.

Hospitals also benefit from EMS by using it to schedule conference rooms and manage room and catering requests. For example, TIAA integrates EMS with Outlook, creating a one-stop booking experience that includes features like Webex and attachments. EMS goes beyond room reservations and effectively manages non-room items like banner spaces and van usage.

EMS provides comprehensive support for academic scheduling, event management, and non-academic space management within universities. Many departments already use EMS for event scheduling, with plans to implement it in more departments in the future. In fact, the University of Kentucky relies on EMS more than any other university in the nation for scheduling across all buildings.

EMS is invaluable for risk management and logistical planning. It is utilized in conference centers and other school units with unique spaces. Real-time utilization data allows users to evaluate meeting spaces and classrooms' efficiency. By effectively managing resource allocation and service allocation, EMS enables efficient operations across different departments.

EMS plays a crucial role in enhancing safety and security efforts through essential reporting capabilities. It is used campus-wide for managing catering orders, facilities requests, IT requests, and room reservations. Various groups within an institution benefit from EMS implementation, including the Registrar's Office, Athletics Department, Performing Arts Department, Auxiliary & Event Services, among others.

Overall, EMS receives high praise from users due to its ability to streamline scheduling processes, allocate resources efficiently, and optimize space management within organizations. Its wide range of use cases makes it a valuable tool in educational institutions, conference centers, and organizations requiring efficient scheduling and event management.

Attribute Ratings

Reviews

(101-125 of 170)
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Keeya Faison | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • EMS plays a vital role in my day to day activities in creating space for classes and meetings.
  • EMS has made it easy for my Admin, IT and Finance departments to communicate reports.
  • EMS creates an easy overall experience with all that it does to create collaborative opportunities for departments to communicate information.
Jessica Wegner | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We were able to reduce replacement costs on computers by analyzing room utilization in EMS
  • Increased revenue through additional communication and clear details.
  • Stress on current employees as project management/configuration/improvements, etc. were all taken on by existing staff instead of one full time person overseeing EMS.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • EMS does not allow us to double book rooms which is our number one priority.
  • Like any tool, it has benefits and pitfalls. But the advantages far outweigh the disadvantages.
Mario Pierce | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The utilization data alone has been huge for advocating for more resources, staff, new spaces, etc.
  • EMS has provided a one stop shop for our community to host the events and classes they need without having to contact separate departments directly or utilize different programs.
  • EMS has helped to make our organization safer by providing information on where people are and what they are doing campus wide.
October 02, 2018

First time jitter relief

Kelsey Garner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • As this is still very new for us, we are excited to actually be able to track financials in so many ways.
  • Being able to have daily automated reports is VERY important and necessary to track financials through each quarter
  • The queries list is incredible to be able to track financial data for specific rooms, buildings, and also services
October 02, 2018

EMS keeps me thinking!

Bill McIntosh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • One stop shop for users to book space and add all required items. Greatly reduced a previous paper process.
  • Initial rollout created severe issues for our environment when interacting with Outlook.
October 02, 2018

I love EMS!

Trinity Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Helped to streamline incident reports due to the group comments
  • Automated reports help us get info in the hands of folks who need it even if someone is not in the office
October 02, 2018

EMS is great!!

Maurice B. Stewart, MSOL | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • EMS has allowed us to track conference room usage and the community benefit it provides. We had 20,000 people come through our conference facility last year and over 1.2 million in community benefit. The EMS reports allow us to accurately track that information.
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