Adobe Connect

Adobe Connect

Customer Verified
Score 7.2 out of 10
Adobe Connect


What is Adobe Connect?

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.
Read more

Recent Reviews

Adobe Connect review

8 out of 10
October 05, 2022
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Live chat (62)
  • Desktop sharing (64)
  • High quality audio (64)
  • High quality video (64)

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Adobe Connect, and make your voice heard!

Return to navigation


View all pricing



On Premise
per host/per month

Webinars & Learning


On Premise
per host/per month

Small Meetings


On Premise
Forever free for up to 3 participants

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
Return to navigation


Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.7Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

8.1Avg 8.1

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.9Avg 8.2

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

8.5Avg 8.4

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

8.5Avg 8.4
Return to navigation

Product Details

What is Adobe Connect?

Adobe Connect is a web conferencing platform that provides standard features like video, audio, screen-sharing, polls, chat, Q&A, and document transfers, as well as the ability for users to create presentations, online training materials, and learning modules.

The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs. Some extensions that are available include, but are not limited to, Closed Captioning support, Word Cloud (for visualizing live discussions), and MP3 player for adding music to users’ meeting rooms.

Users can create or style their own meeting room layouts which can be saved. They can also add multiple chat pods, polls, quizzes, simulations, breakout rooms, HD video, and games to make meetings and online conferencing more interactive. Additionally, Adobe Connect allows for presenters and hosts to utilize a “virtual backstage” to chat and collaborate outside of the main meeting or conference. It also allows for users to go into a “preparation mode” to make adjustments right before or during a session.

Pricing for Adobe Connect Meetings ranges from $50/mo up to $370/mo. Additional webinar capabilities through Adobe Connect Webinar ranges $140/mo to $580/mo, from a webinar with 100 participants to one with up to 1000 participants.

Adobe Connect Video

#AdobeConnect enables you with the real power of virtual to tell unforgettable stories!. Discover more about the latest release here: Stay tuned to our social channels for further updates on our upcoming webinars, events, produ...
 Show More

Adobe Connect Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Adobe Connect is a web conferencing platform that enables users to create presentations, online training materials, and learning modules. The product is entirely Adobe Flash-based and has several add-ons for customizing its software to suit each users’ unique needs.

GoTo Meeting, Webinato, and Cisco Webex Support are common alternatives for Adobe Connect.

Reviewers rate Live chat highest, with a score of 9.

The most common users of Adobe Connect are from Enterprises (1,001+ employees).
Return to navigation


View all alternatives
Return to navigation


(1-25 of 92)
Companies can't remove reviews or game the system. Here's why
October 07, 2022

Adobe Connect Review

Score 8 out of 10
Vetted Review
Verified User
We use Adobe Connect to develop eLearning modules and move them over to our LMS.
  • Build e-learnings.
  • Voice recording.
  • Graphics.
  • Updated icons.
  • No freezing.
  • Edits slides.
It is well suited for the development of e-learning modules not a true LMS.
The support is great.
Score 8 out of 10
Vetted Review
Verified User
We use Adobe Connect for distance education to our users who need a seamless learning and instruction experience.
  • Connects Learners and Instructors.
  • Provides a safe and virtual learning space.
  • Options for Content Display settings and presentations.
Excellent support and integration efforts.
Score 6 out of 10
Vetted Review
Verified User
I have used Adobe Connect to host webinars for training programs we provide. We have always offered webinars for training, but COVID caused us to shift everything on-line for a season. Connect has allowed us to provide training to a large number of people all at one time without having to travel when were not able to do so.
  • I like how Connect's pods are clearly separated on the screen so webinar attendees have everything broken out nicely for them to see.
  • Connect allows us to easily mute and unmute individuals by looking at that pod where a bunch of names are displayed.
  • Connect allows us to be able to upload all materials (Power Points, other documents, etc) before the webinar and then pull them up as needed during the webinar. It also allowed us to do other things on our computer when hosting a webinar. Some other webinar platforms "take over" your computer and limits being able to multi-task.
  • At our organization we ended up having to connect a separate phone/audio line that allowed people the option of listening by phone. We don't need to do that with Zoom.
  • Uploading files seemed to take a decent amount of time using Connect, which meant we needed to start preparing for webinars sooner than what we wanted to.
  • Connect seemed to freeze up quite a bit on us while we have not had that issue when using Zoom as much.
I think overall I felt very comfortable using Connect. Web accessibility is of utmost importance to my organization and we were able to hire live captioners and then connected to a captioning to provide the service with no issues for the most part.

As far as getting people used to using Connect for attending webinars, we often had to provide a tech intro. I think, part of this is because people are not as familiar with it compared with Zoom. Zoom's layout is more common for people and I think they feel comfortable with it more.
October 06, 2022

Adobe Connect Review

Score 6 out of 10
Vetted Review
Verified User
We use Adobe Connect for the roll out of Technology Training in Amazon. Connect helps us give near to classroom training experience on a virtual platform.
  • Breakout rooms.
  • Ability to create multiple pods.
  • Stability of the platform.
  • Metrics & dashboards.
  • Inbuilt surveys.
Adobe Connect is a great platform for the design and rollout of interactive programs. And it could do better in metrics and dashboards, improve platform stability and capability to host in-house surveys.
Support provided is good.
Cherie Cornelius, PMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I've used Adobe Connect to join learning presentations and also to present on AR for various sessions.
  • Great communication tools to keep people engaged.
  • Stable connections.
  • Great experience for both presenter and viewer.
  • Better support for different media types.
Adobe Connect is a great tool to use for wide audiences and various engagements.
Never contacted support.
Score 9 out of 10
Vetted Review
Verified User
When providing live and on-demand training sessions for our business partners, utilizing Adobe Connect has made all the difference in being able to create a virtually engaging learning environment that allows both facilitators and participants to exercise creativity during the learning and development process. Other platforms commonly used in our and other organizations work well for meetings, but Adobe Connect allows us as facilitators to create that in-person feel and have the same level of engagement and collaboration that so often seems to be absent from virtual spaces.
  • Love how you can create custom layouts ahead of time and seamlessly change from one to another during a session.
  • There are so many creative ways to use the whiteboard features.
  • Being able to keep participants in one layout while you go into other layouts and make changes, updates, etc. has been incredibly helpful.
  • The breakout rooms have endless use cases.
  • I wish Adobe provided the audio directly to the customer rather than requiring an outside telecom provider be selected if you want audio beyond VOIP.
  • It's nice to be able to upload PPT presentations into a share pod, but if the PPT is more than basic, I find several animations, fonts, etc. are not supported, completely changing the way the presentation comes across. This makes it impossible for me to utilize the feature most of the time and a screen share is the next best option.
If Adobe Connect is utilized internally at an organization, it would be an excellent way to get people comfortable and familiar with all of the tools built into the system. We utilize with external clients and have found a few challenges we have been able to overcome, but challenges none the less. We find accessing Adobe Connect through the application provides the best experience, but many outside clients will not allow the application to be downloaded immediately. So many of our participants attend through the browser version and can run into bandwidth issues.
We have to go through a third party provider at times which slows the process.
October 06, 2022

Virtually In-Person!

Score 8 out of 10
Vetted Review
Verified User
We use Connect as our platform for training clients. This includes multiple pods, breakout rooms, and interactive note pads.

The biggest problem is sometimes the animations that were created in PowerPoint will not be viewed in Connect and will not do what was expected.
  • Breakout rooms.
  • Multiple pods.
  • User friendly.
  • Animation from imported PowerPoint.
  • Multi Camera function.
It's great for large training groups that need to create an in-class feel to a virtual class. It's not good for groups that want to use cameras.
Sometimes there are "bugs" there are not aware of and this can slow down a class.
October 06, 2022

Adobe Connect Review

Score 10 out of 10
Vetted Review
Verified User
Since our personnel are separated geographically, we use it for collaboration and training. We hold meetings and team building. It is better than Microsoft Teams because we have more freedom to customize and keep all content.
  • Hosting meeting.
  • Collaboration.
  • File/content storage.
For our team, Adobe Connect has help with keeping our team connected and sharing files is much easier. The ability to have breakout rooms have been beneficial.
So far have not used it so far. But i do use other Adobe products and the customer service is great.
October 06, 2022

Adobe Connect Review

Score 6 out of 10
Vetted Review
Verified User
Adobe Connect was used to facilitate virtual leadership development & coaching classes. We were in search of a more expansive & immersive virtual classroom as much of our curriculum transitioned to a virtual format during the pandemic. We were looking for a platform which had features beyond our standard Microsoft Teams meetings.
  • Allowed upload of course materials.
  • Customization of classrooms for various courses.
  • Ability to save classroom set-ups for future use.
  • The audio connection did not allow for various call-in options (mixed dial-in & computer broke breakout rooms)
  • Videos lagged for users & often froze so, it was determined the issue was not on our end but Adobe Connect's
  • Required additional set-up time for users pre-session; we often had to connect with users one on one to complete this.
Adobe Connect is a great fit for facilitated sessions which have multiple features (video, slide deck, breakout rooms, job aids to upload, etc). We did not find it to be any better that Microsoft Teams or Zoom for smaller meetings.
We were told for nearly a year tech issues were on our end only to have our rep confirm at a later date the bulk of issues were caused by Adobe bugs.
Score 8 out of 10
Vetted Review
Verified User
Adobe Connect is used to deliver technical and leadership training programs created by our team.
  • Virtual platform for communication
  • Interactive features
  • Layouts Setups
  • AV stability
  • Higher number of participants in basic license
Training small batches. During large batches, we need a lite version with fewer features that is easy to use for trainers.
Support in the Indian time zone is not quick. Also, real-time support options may help to troubleshoot real-time issues.
October 05, 2022

Adobe Connect review

Score 8 out of 10
Vetted Review
Verified User
I use Adobe Connect to participate in Adobe webinars. It is very easy to use, and I have never had connectivity issues. I have had to use other platforms with other companies in the Learning Development industry and have found some to be very difficult to navigate and often will not connect or be accepted by my company's firewall. I have never experienced that with Adobe Connect.
  • Easy to use
  • Compatible with other company networks
  • No connectivity issues
  • I have not experienced any issues
I have had no issues using Adobe Connect. I gave Adobe an 8 because I have not had enough exposure to give it the full 10. My company uses Teams.
Never used this service....sorry.........
Paul McMurray Ph.D. | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Adobe Connect as the platform for our training programs.
  • Multiple simultaneous chats under a video
  • Multiple simultaneous polls
  • View white boards and note pods in real-time as teams are filling them out in breakout rooms.
  • Short answer polls
  • Layout options
  • Customize what people see in the breakout rooms
  • Engagement meter on an individual level
  • Share polls between various rooms
Best suited as the platform for training within an organization. The reports that are available at the end can be very helpful.
The Adobe Connect vendor has daily office hours where we can ask questions and listen in to their help with other customers. It creates a great leaning experience from the help desk.
October 05, 2022

A Great Engagement Tool

Score 9 out of 10
Vetted Review
Verified User
Adobe Connect has been instrumental in helping my organization enhance collaboration, communication, and engagement challenges.
  • Adobe Connect is great at bringing people together.
  • Adobe Connect is great at polling the audience
  • Adobe Connect is great at sharing information across the organization.
  • Adobe Connect provides a great audio experience.
  • Adobe Connect may want to address buffering with video usage.
  • Adobe Connect may want to encourage use of the app as an employee engagement tool
Adobe Connect is great for meeting with your team to share information and to give acknowledgments and awards.
I haven't had to use the support of the product.
Score 8 out of 10
Vetted Review
Verified User
We mainly use it for morning meeting in our organization. We also use it sometimes for presentations and team meeting but it's not our primary app to use for that purpose. As it supports most of the devices from Windows to IOS, people attending the afternoon informal meeting finds it easier because this app is compatible to their device. This has increased the attendance in our afternoon catch up session.
  • viewers side screen layout can be controlled
  • Host control is awsome
  • Customisation and doodling
  • well sometimes the video buffers and its not due to the interne quality
  • Often time its gets stuck midway and have to restart it
  • UI is tough for beginner
Well suited
-team meetings
less appropriate scenarios
-It lacks some functionality in its white board so we don't use it where we need to be creative
-In important conference call in order to prevent from lagging or some technical glitch

It has everything a virtual conferencing app need. Just the problem with its connectivity is why I give this rating. It's an issue for a company like ours where most of our works are based on training people by using such app virtually. It creates some sort of communication gap whenever it happens.
Score 4 out of 10
Vetted Review
Verified User
This program is being used by our company for training purposes
  • I love the fact that you can do screen sharing with this program so that we can see what our trainer is seeing on their computer screen.
  • I like the features such as raising hands and you know thumbs up thumbs down applaud laugh step away because I use all of those in the training classes that I've been with my company. We use the raised hand function in order to ask questions so if anybody in our training class has a question we just click on the raise hand option. And whenever we go on break we use the step away function.
  • I like the fact that it has the function to not only use a microphone but also a camera so that when we come up to answer questions in our training class we go on camera as well as Mike and people get a chance to see who we are and that we're real people and actually hear our voices.
  • One of the issues that I am constantly having with Adobe connect is connection issues with my company I use a lot of programs and they all require access to our VPN and a hardwired internet connection. Because our company has gone into the settings of our all-in-one computers and deactivated the functionality of being able to use wi-fi. I'm able to use the internet with no problem on my computer. I'm able to use all of the programs without any connection issues whatsoever accessing the VPN for our company but Adobe connect is constantly dropping in connection status. There's an icon in the upper left-hand corner that shows us out of four bars what are connection is at and I am constantly dropping between four green bars down to two orange bars. So the connectivity issues are a constant issue with Adobe connect.
The connection issue is a big thing for me because my trainer who is talking to us is constantly cutting out and I'm missing so much information that they're giving us during their training classes.
I don't have access to the actual support for Adobe connect I have to go through my trainer.
Score 8 out of 10
Vetted Review
Verified User
We have a large team of individuals that manage content for our large website. Prior to the pandemic, we would conduct in-person training sessions. Obviously, this was not possible recently. We have used Adobe Connect to conduct online training sessions for our staff instead of conducting in-person training. This has worked very well for us and we have received great feedback from our users.
  • Ability to conduct online training sessions.
  • Ability for users to connect from any location.
  • Ability to record.
  • It is fairly expensive.
  • More online tutorials for admins.
We have found Adobe Connect to be highly effective in situations where we need to provide training to users in a remote environment. We used to do in-person training, but the ability to host these sessions online has been a lifesaver, allowing us to continue normal operations during these challenging times.
Support options are available to us but we have not had a need to use them at this time.
Score 9 out of 10
Vetted Review
Verified User
Our worldwide sales and marketing department uses this great tool. It is a great communication tool with many working capabilities. Adobe Connect supports meetings, training, and seminars. putting together national and international sales representatives is not really easy. We use this app to stay in touch and communicate with each other. Our sales staff benefit from the software since it motivates them.
  • It's a quick method to exchange files, file, documents, and videos from a web app. Real-time conversation, and screen-sharing are all supported. It has a highly user-friendly interface. It is really simple to assist the teams.
  • Even team engagements is beneficial since it allows them to share their expertise with others, and the big benefit is the security of the rooms' access is fairly simple to manage.
  • The interface, which include features like notes, chat, pods, etc. When we're trying to gather rapid and exact information, simplify our work as much as possible.
  • Adobe Connect's features since they allow team members to express their ideas during meetings without causing disruptions, thereby bypassing the current international boundary of distance.
  • The recording options don't always function.
  • When sharing media, files saved on the server may fail to upload.
  • The internet load might cause connectivity issues, causing individuals or the entire session to fail.
It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
I really support this software. The especially foreign team engagement is beneficial since it allows them to share their expertise with others. The interface, which includes notes, chat, and pods, etc among other things. The security of the rooms' access is fairly simple to manage. It is far superior to its competitors in terms of security.
Score 10 out of 10
Vetted Review
Verified User
Adobe Connect makes us create exceptional collaboration experiences, webinars, and digital training, which are vital for successful communications. Furthermore, Adobe Connect gives us opportunities to create virtual rooms, effective for online training or client engagements. Finally, Adobe Connect increases our interactivity, where the software contains presentation tools, screen sharing, and video conferencing, all aimed to bring some teamwork.
  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
  • Nonetheless, Adobe Connect lacks the engagement monitoring, which can be critical for the management to oversee.
  • Besides, Adobe Connect has no certification management, which is essential in the current education or training field.
  • Lastly, Adobe Connect has no offline editing tool, hence, when the internet connection is not there, many things can not be conducted effectively.
One, Adobe Connect will facilitate the virtual classroom or any other form of meeting, which will make training and engagement effective. There is the real-time and instant chatting option from Adobe Connect, a suitable form of communication. For effective execution of this tool, there are templates with enough documentation for how the software is used. Finally, all the presentation features are included in this software, making it a perfect way to pass messages.
Live chat is a major solution for some help desk from Adobe Connect, and this ensures any query or complaint is effectively tackled. Again, Adobe Connect has adequate templates, and documentations, where when effectively used, most of the answers are available. Finally, the technical support team for Adobe Connect is readily accessible, and intelligent enough to realize a bug or a breakdown.
Score 9 out of 10
Vetted Review
Verified User
It is used in some of our specialized department for the convenience of the customer. In almost a year, Adobe has provided us with a successful approach that our customers have welcomed. Adobe Connect make it easy to set up remote training and meeting of some sort. It's easy to use, arrange, and distribute the material to your audience. You can share screen, webcam, and audio with your clients and upload files in a variety of formats.
  • It is possible to stream a presentation online. There is also the choice of video conferencing. There is no need to download something.
  • On this platform, webinars are also very simple, and you can share your laptop in moments.
  • It also has a chat feature and the ability to record calls.
  • People aren't as familiar with it as they are with other apps.
  • Its cost is higher than other apps.
  • Our new team members don't understand it quickly.
It's fantastic how many hosts can handle various breakout groups. Other fantastic features are the ability to share files and have everyone in the group engage with the documents viewer. I really recommend it. I've had no trouble doing online meetings with clients who are in various countries. It also aided me in conducting seminars and making crucial business choices.
we find this tool to be effective for coordinating at one platform while discussing core company strategy. I really support this software. It allows multiple users in all worldwide locations to use web conferencing, general presentations, online resources, learning modules, and user desktop sharing. It's a fantastic tool for ensuring customer relationship.
Brandon Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It has provided me a perfect platform where I can have easy discussions and easily I can share the computer screens with our team members. I also like its mobile application which has allowed my team members to ensure smooth operation of our working. It has amazing and well-developed functionalities for online video conferencing.
  • Adobe Connect is a very effective tool, which is built on pod systems, where each pod performs a specific task. I have found it very effective for having meetings with my clients. It has covered all the distances and within few seconds it helps me to get connected.
  • I like its interface which is very appealing because of its simplicity. Now, I never schedule any visits but use Adobe connect for showing the product description.
  • Adobe Connect is helping me a lot to have meetings and sessions, across the world I can easily stay in touch with my foreign clients.
  • Sometimes the system gets slow during the long-running of the application and we have to shut down the application, which consumes our time.
  • Adobe Connect is a costly solution and its installation is not very easy.
  • We also faced some issue during its purchasing to this needs an urgent attention.
I am having a satisfying experience with Adobe Connect. On the basis of its functionality, I will recommend it to all organizations. But I will also suggest you have some experience with its free trial. It will give you a good knowledge about your requirements so that It will also become easy for you to invest.
The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
Keith Cordero | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Since most of the office went virtual in 2020, we had been using Adobe Connect for many of our meetings in addition to webinars. There were a lot of tools that gave us a lot of flexibility. For example, there was the option to go into breakout rooms or have a Q&A. This helped to provide a cohesive discussion and helped us to connect with the team easier.
  • Ability to customize the layout of webinar rooms to tailor to my audience.
  • Ability to add polls and Q&A.
  • Ability to have more than one host at any given time.
  • Recording a session isn't very straight forward.
  • Tech issues such as participant getting kicked out.
  • PowerPoint doesn't translate well through the Adobe Connect platform.
If you are presenting to a large audience that requires multiple break rooms, you will most likely get participants that get dropped. If you are just looking for an environment where you will just present to a large group of people, then this will work for you. In addition to this, if you are presenting with multiple presenters, Adobe Connect will give you a seamless way to transfer ownership to whoever is presenting at any given time.
I haven't had to use the support option very often, but when I have, I have had no problem with the level of service I need. I have spoken to others who have used support a lot more than me and they have experienced no issues as well. Overall, I would say I am happy with the service.
April 28, 2021

Bugs. Unstable.

Score 5 out of 10
Vetted Review
Verified User
Adobe Connect is pretty useful to organize meetings, trainings and seminars. Actually it is so easy setting up. We use this application to stay in touch with each other and talk with each other. It is used by a single department (CX consultants), in order to offer trainings and coaching. It works as a virtual classroom and it gets straight to the point.
  • the app makes easy to deliver coaching and courses
  • intuitive menu
  • files and link sharing features
  • some bugs and lags
  • no virtual backgrounds
  • video quality (especially compared to other vendors)
I don't recommend Adobe Connect. I am sorry, but it is not the best on market. Screen share is slow, the app is unstable, which it doesn't happen often, but you don't need a bug (e.g. mic issue) in the middle of a coaching. Very annoying and frustrating. Also, awful UI. I mean, it will simplify your job, but the cons are much more than the pros.
Connect support is well suited when you need to be advised. It is very easy and very fast. The point is: they can't fix the bugs and you need to wait the updated version that hopefully it will resolve the issue. It can be annoying during a classroom. Pretty good the idea behind the Support Blog (tips and tricks).
Score 8 out of 10
Vetted Review
Verified User
A decent product for online training of new staff. Screen share feature is good. You can share documents as well as links. There is an option to access multiple chats and also take polls. Whiteboard feature also comes a lot in handy. You can also have a control over the screen layout for other viewers.
  • Online training.
  • Polls or questionnaires.
  • Sharing documents and links on the go.
  • Can’t set a virtual background.
  • No option to call the ones attending.
  • Troubleshooting can be improved.
Firstly this is a free software so you can basically use it for online trainings or meetings and save money instead of buying some costly products. It provides most of the basic features and since it’s a free software don’t expect too much. You have options to share documents and links with other participants however some features are lacking. Also there are lot of bugs sometimes.
Quality of support is average in my opinion. Since you are using free version they won’t be very much bothered about the troubles you are facing while using this software. Although it already possesses so many drawbacks and missing features which need to be improved. Half of the customer issues will be solved automatically.
Score 1 out of 10
Vetted Review
Verified User
We started using Adobe Connect when it was Macromedia Breeze as an on-prem solution 15+ years ago. We stopped using it in favor of Webex, but other units on campus chose Adobe Connect a few years ago. This is a departmental decision and not across the whole organization.
  • Flexibility to move pods around the screen
  • Outdated interface
  • Not as robust as other more modern solutions such as Webex and Zoom
  • Feels very sluggish on users' computers
There are better solutions available on the market right now. While Adobe Connect has been around for a while, it seems as if their innovation was frozen from about 8 years ago and not many significant changes/upgrades have been made as compared to some of their other competitors in this space.
Did not really have to reach out to support for many issues.
Chantal Matthews, MSEd, CHES®, CHWC | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Adobe Connect in the classroom and for meeting purposes. It allows us to meet virtually with stakeholders and with consultants when needed.
  • Adobe Connect offers the same features you find with WebEx, but seems more professional.
  • I love the chat feature which allows for questions without interrupting the presenter.
  • I also love the screen sharing/presentation feature which allows the opportunity to present in a clear and concise way
  • It is not as user friendly as zoom and other virtual meeting tools
  • I’ve had techincal issues with sound
[Well suited] for consultation meetings, training that is preplanned, one on one meetings, for group meetings or classroom sessions.
I've never had to use support, but I've seen other people use support. Sometimes they don't have a solution, but the service isn't bad.
Return to navigation