What users are saying about
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417 Ratings
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Top Rated
2096 Ratings

Adobe Connect

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417 Ratings
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Score 7.4 out of 100

Webex Meetings

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Top Rated
2096 Ratings
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Score 8.3 out of 100

Feature Set Ratings

  • Webex Meetings ranks higher in 5 feature sets: Performance & Compatibility of Online Events Software, Screen Sharing, Online Meetings / Events, Online Events Collaboration, Online Events Security

Performance & Compatibility of Online Events Software

7.4

Adobe Connect

74%
8.4

Webex Meetings

84%
Webex Meetings ranks higher in 4/4 features

High quality audio

7.5
75%
65 Ratings
8.8
88%
667 Ratings

High quality video

7.6
76%
65 Ratings
8.7
87%
659 Ratings

Low bandwidth requirements

7.1
71%
56 Ratings
7.6
76%
634 Ratings

Mobile support

7.4
74%
43 Ratings
8.4
84%
602 Ratings

Screen Sharing

8.3

Adobe Connect

83%
8.6

Webex Meetings

86%
Webex Meetings ranks higher in 2/2 features

Desktop sharing

8.3
83%
65 Ratings
8.9
89%
659 Ratings

Whiteboards

8.3
83%
55 Ratings
8.4
84%
572 Ratings

Online Meetings / Events

7.7

Adobe Connect

77%
8.6

Webex Meetings

86%
Webex Meetings ranks higher in 5/5 features

Calendar integration

7.8
78%
42 Ratings
8.5
85%
631 Ratings

Meeting initiation

8.2
82%
57 Ratings
8.6
86%
661 Ratings

Integrates with social media

7.4
74%
29 Ratings
8.1
81%
240 Ratings

Record meetings / events

7.8
78%
61 Ratings
8.8
88%
630 Ratings

Slideshows

7.5
75%
52 Ratings
8.8
88%
574 Ratings

Online Events Collaboration

8.3

Adobe Connect

83%
8.5

Webex Meetings

85%
Webex Meetings ranks higher in 3/3 features

Live chat

8.5
85%
63 Ratings
8.6
86%
623 Ratings

Audience polling

8.1
81%
56 Ratings
8.5
85%
552 Ratings

Q&A

8.3
83%
53 Ratings
8.5
85%
552 Ratings

Online Events Security

8.1

Adobe Connect

81%
8.7

Webex Meetings

87%
Webex Meetings ranks higher in 3/3 features

User authentication

7.9
79%
54 Ratings
8.8
88%
592 Ratings

Participant roles & permissions

8.2
82%
61 Ratings
8.8
88%
617 Ratings

Confidential attendee list

8.3
83%
48 Ratings
8.6
86%
330 Ratings

Attribute Ratings

  • Adobe Connect is rated higher in 1 area: Likelihood to Renew
  • Webex Meetings is rated higher in 7 areas: Likelihood to Recommend, Usability, Availability, Support Rating, Online Training, Implementation Rating, Product Scalability

Likelihood to Recommend

7.4

Adobe Connect

74%
93 Ratings
8.6

Webex Meetings

86%
674 Ratings

Likelihood to Renew

10.0

Adobe Connect

100%
27 Ratings
7.5

Webex Meetings

75%
41 Ratings

Usability

7.6

Adobe Connect

76%
36 Ratings
8.7

Webex Meetings

87%
100 Ratings

Availability

5.5

Adobe Connect

55%
2 Ratings
9.0

Webex Meetings

90%
445 Ratings

Performance

Adobe Connect

N/A
0 Ratings
8.6

Webex Meetings

86%
420 Ratings

Support Rating

7.3

Adobe Connect

73%
33 Ratings
8.1

Webex Meetings

81%
151 Ratings

In-Person Training

Adobe Connect

N/A
0 Ratings
8.2

Webex Meetings

82%
2 Ratings

Online Training

7.5

Adobe Connect

75%
2 Ratings
7.8

Webex Meetings

78%
2 Ratings

Implementation Rating

7.9

Adobe Connect

79%
12 Ratings
9.2

Webex Meetings

92%
19 Ratings

Configurability

Adobe Connect

N/A
0 Ratings
8.8

Webex Meetings

88%
6 Ratings

Contract Terms and Pricing Model

Adobe Connect

N/A
0 Ratings
7.7

Webex Meetings

77%
11 Ratings

Ease of integration

Adobe Connect

N/A
0 Ratings
8.5

Webex Meetings

85%
5 Ratings

Product Scalability

5.0

Adobe Connect

50%
1 Rating
8.9

Webex Meetings

89%
415 Ratings

Professional Services

Adobe Connect

N/A
0 Ratings
9.0

Webex Meetings

90%
9 Ratings

Vendor post-sale

Adobe Connect

N/A
0 Ratings
8.8

Webex Meetings

88%
6 Ratings

Vendor pre-sale

Adobe Connect

N/A
0 Ratings
8.9

Webex Meetings

89%
7 Ratings

Likelihood to Recommend

Adobe

It is a great resource for evaluating, refining, and combining abilities and essential experiences in the growth of the sales team training; It is productive and lucrative in terms of distance knowledge transfer, and it reduces employee training financing and expenditures. I really like the ability to collaborate as a group on a huge research project even when we are not in the same country.
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Cisco

Overall Webex meetings is a very good meeting application which we are using regularly. It's data privacy and security feature is the good drawback for use and recommended to our Govt clients. Sometimes it creates disruption during huge no.of attendees like video buffering, audio not clear. It is not appropriate for beginners.
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Pros

Adobe

  • Adobe Connect has presentation features like transitions and animations, which are important in communications.
  • Furthermore, Adobe Connect supports virtual events in the classroom, where training is done and knowledge acquired.
  • Lastly, Adobe Connect makes virtual meetings through conferencing effective and manageable at a minimal cost.
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Cisco

  • On boarding process is so strong and the application itself is easy to use.
  • The camera on or off function works great and I find it very easy to mute and unmute myself so calls are quiet when needed.
  • I like the fact that it connects easily and over different time zones and I can add as many people as I can to the meeting as possible at one time without breaking up.
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Cons

Adobe

  • The overall connection and lag sometimes are disruptive. This may not be due to the platform as a whole, connectivity, and strength of the signal is probably a factor but it can get glitchy sometimes.
  • More features for remote desktop options, whiteboarding, or screen sharing to actively resolve issues would be great while collaborating.
  • Online support or forums to help assist with issues aren't as prevalent as you think they'd be. More individual resources to assist with issues would be helpful.
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Cisco

  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.
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Pricing Details

Adobe Connect

Starting Price

$0 Forever free for up to 3 participants

Editions & Modules

Adobe Connect editions and modules pricing
EditionModules
Small MeetingsFree1
Meetings502
Webinars & Learning1303

Footnotes

  1. Forever free for up to 3 participants
  2. per host/per month
  3. per host/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Webex Meetings

Starting Price

$12 per month

Editions & Modules

Webex Meetings editions and modules pricing
EditionModules
Basic$0.001
Meet + Call Plan$25.002
Meet Plan$13.503
EnterpriseContact Sales4
Call Plan$17.005

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing available by monthly or annual subscription, with discounts available for annual commitments.

Pricing Info

Likelihood to Renew

Adobe

The longer you use Adobe Connect, the longer you are likely to use it. Because you can build more and more resources over time, creating rooms that you re-use, recorded content you can repurpose, and tools that form the basis of ever increasing productivity, the more you use Connect, the more productive you become. Unlike competing products where, with every meeting you essentially start over -- setting up your resources for each meeting -- in my Connect rooms, I have highly tuned tools to accomplish my knowledge transfer goals. When I want to conduct another session - I send a link out to the appropriate room and instantly we are all focusing on getting a job done together. This ability of Adobe Connect to make you productive at an ever quickening rate is a competitive advantage
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Cisco

Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
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Usability

Adobe

As sophisticated a product as Adobe Connect, the ease of use is outstanding. In my experience, even a user with very little knowledge of Adobe Connect can begin using and even leading sessions with very little training to get started with the basic features. Additional training is needed to become comfortable with the number of available features, but learning curve even for those is no steeper than would normally be expected from similar software.
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Cisco

Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability

Adobe

No answers on this topic

Cisco

So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance

Adobe

No answers on this topic

Cisco

We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating

Adobe

The customer support of Adobe connect is professional and well-skilled for resolving our minor and major issues. Moreover, it has almost all the features that will provide you a secure connection, with people across the world. Education institutes can also implement this software. On the basis of its quality and technology, I will surely advise you to try it once.
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Cisco

The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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Online Training

Adobe

The ability to have most of the functionality of a full LMS at a fraction of the cost is huge. I can create manage and deploy both synchronous and asynchronous training based on the situation and all of my training is tracked through a series of easily created reports
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Cisco

No answers on this topic

Implementation Rating

Adobe

Prices do not seem to vary much among resellers of the Adobe Connect hosted license; the only price variation you're likely to find are among the audio providers. When implementing, you may also wish to look into expanding the amount of storage you are allowed on the server to avoid any problems later on as your library of files starts to build up
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Cisco

That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered

Adobe

Actually, it was the other way around....we were using Adobe Connect, company-wide, then switched over to Zoom, mostly, I think, as a cost-cutting measure. But some Learning & Development folks campaigned to be allowed to retain some Adobe Connect licenses (for example, one L&D area had literally over 250 room layouts that their course facilitators could just jump into and use to deliver a course on short notice), which also allows some of us to continue to publish Presenter and Captivate modules to the Adobe server. (But, even those of us who still have Adobe Connect licenses use Zoom for most regular business meetings.)
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Cisco

Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Contract Terms and Pricing Model

Adobe

No answers on this topic

Cisco

We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability

Adobe

No answers on this topic

Cisco

I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services

Adobe

No answers on this topic

Cisco

It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment

Adobe

  • Save on time - our instructors and people that use the platform can teach more classes and more often than in-person training and time traveling.
  • We cut down on spending. When we offer training using Connect - we do not have to spend on meals, hard copy materials, and reserving a venue to deliver training.
  • We increase our training sales significantly but offering Connect as an alternative - any unforeseen cancellations to a public class can result in transferring to a remote online Connected class.
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Cisco

  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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