BlueJeans Reviews

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Score 8.7 out of 101

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TrustRadius Top Rated for 2019

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Reviews (1-25 of 293)

Oscar Eduardo Velasquez Escobar profile photo
September 16, 2019

My everyday experience

Score 10 out of 10
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BlueJeans is more cost effective than other options, and it is easier to use than other similar platforms, and that saves us training time for new users. It allows us to reuse videoconference equipment and helps us to stream to social media through the Facebook Live feature, which has increased our audience.
Read Oscar Eduardo Velasquez Escobar's full review
Marcus Manderson profile photo
Score 9 out of 10
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We've used a number of different platforms over the years. BlueJeans is probably among the top, if not for anything more than the video sharing component.
Read Marcus Manderson's full review
Adam Martin profile photo
Score 7 out of 10
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In its initial release, BlueJeans brought features to the video conference spectrum that were very cutting edge and attractive. Over the years, other video conferencing apps have taken features from others and made it their own. As a whole (and especially now with having been with WebEx at my previous company and loathing it and converting to BlueJeans and then coming over to my current role with BlueJeans and recently going to WebEx), I will say BlueJeans has more user intuitive design and feature aspects.
Read Adam Martin's full review
Yoni Dvorkis profile photo
November 12, 2019

BlueJeans is great.

Score 10 out of 10
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BlueJeans is far easier to use for web conferencing and recording meetings than the competition. I also appreciate that BlueJeans allows users to select audio from the phone and that it will call you rather than having to dial a specific number to join a meeting, which I've experienced with competition products such as CenturyLink.
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Sarah Bandy profile photo
Score 5 out of 10
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I prefer Skype for Business to BlueJeans as I think there is easier functionality and far less glitch in the software. Although BlueJeans is free, I think paying for Skype for Business ensures that we will be able to have a skip-free, large meeting of over 25 participants when neede which is incredible.
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Michael Timms profile photo
Score 8 out of 10
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From the three that I listed, my personal favorite for me to use is Zoom, but supporting other users I prefer BlueJeans because it is the easiest to maintain from an IT standpoint. If a user is unable to connect from the meeting link, the meeting ID and passcode are embedded in the link so I have shown them how to copy and paste them into the standalone application.
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Adam Smith, CTS-I, ME profile photo
Score 8 out of 10
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Alternatives Considered

Zoom and GoTo are solid platforms and have better video resolution, but the BlueJeans package is exponentially more flexible and user-friendly.

Since our original review, we have opted to move to Zoom. The platform has out-developed and out-performed BlueJeans in all categories. While BlueJeans still has a place in the VC world for those seeking ease of use and simplicity, Zoom's feature set and path forward ultimately lead us to switch. We did have a wonderful experience with BlueJeans while the product was right for us.
Read Adam Smith, CTS-I, ME's full review
Kevin Thompson profile photo
Score 6 out of 10
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I selected BlueJeans prior to evaluating the other services. My company has added Zoom and WebEx Teams to its portfolio. Right now, the other two are outperforming BlueJeans in performance, ease of use, and cost.
Read Kevin Thompson's full review

Feature Scorecard Summary

High quality audio (317)
8.5
High quality video (315)
8.4
Low bandwidth requirements (291)
7.5
Mobile support (266)
8.3
Desktop sharing (306)
8.7
Whiteboards (124)
7.6
Calendar integration (280)
8.2
Meeting initiation (297)
8.6
Integrates with social media (101)
7.3
Record meetings / events (253)
8.7
Slideshows (191)
8.3
Live chat (232)
8.4
Audience polling (90)
8.0
Q&A (119)
8.1
User authentication (202)
8.5
Participant roles & permissions (210)
8.1
Confidential attendee list (140)
8.2

About BlueJeans

The BlueJeans meetings platform aims to bring video, audio and web conferencing together with the collaboration tools people use every day.

It is a cloud service that connects desktops, mobile devices and room systems in one video meeting. According to the vendor, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want.

Categories:  Webinar,  Web Conferencing

BlueJeans Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Does not have featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Does not have featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing

BlueJeans Integrations

Slack, Microsoft Office 365, Workplace by Facebook, HipChat, Canvas, Microsoft Teams, Skype for Business (formerly Lync), Google Calendar, Alexa for Business

BlueJeans Competitors

Zoom, Skype for Business (formerly Lync), WebEx

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

BlueJeans Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

BlueJeans Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, Spanish, German, French