ClickDimensions
ClickDimensions
ClickDimensions
Overview
What is ClickDimensions?
ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.
Read moreRecent Reviews
Popular Features
View all 26 features- Email deliverability reporting (18)4.545%
- Dynamic content (10)3.939%
- Landing pages (10)1.616%
- Ability to test dynamic content (10)1.414%
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Pricing
View all pricingEntry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is ClickDimensions?
ClickDimensions is a marketing solution for Microsoft Dynamics, made exclusively for and natively built within Dynamics CRM. ClickDimensions combines multi-channel marketing automation technology, a marketing dashboard for deeper insights into marketing results and revenue impact, and a full range of marketing services designed to ensure success for marketers at organizations that use Dynamics 365.
ClickDimensions Screenshots
ClickDimensions Competitors
ClickDimensions Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
ClickDimensions is an email marketing and marketing automation platform for Microsoft Dynamics CRM. Features include email marketing, web tracking, lead scoring, social discovery, campaign tracking, and form capture.
Adobe Marketo Engage, Act-On Software, and HubSpot Marketing Hub are common alternatives for ClickDimensions.
Reviewers rate Social sharing and campaigns highest, with a score of 8.
The most common users of ClickDimensions are from Small Businesses (1-50 employees).
Comparisons
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Microsoft Dynamics 365 Marketing
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Act-On
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Reviews and Ratings
(35)
Attribute Ratings
Reviews
(1-2 of 2)- Popular Filters
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February 12, 2020
Basic - But Not Stable
Score 1 out of 10
Vetted Review
Verified User
We used the mass email marketing, event participations and webinar surveys, forms and landing pages, and campaign automation. It is very convenient to have this integrated with Dynamics 365 and we wrote many workflows to further share information between the two. We also used the script on our website to track visits and page views.
- Integration with Dynamics 365.
- Email editor options, including HTML and Free Form.
- Support - Tier 1 is inadequately trained, and other tiers are inadequately staffed.
- Product maturity - The product is not stable and consistent.
- We experienced data loss on multiple occasions from forms on our website, which impacted webinar attendance and possibly other communications we may not be aware of.
- Email statistics were not reliable, and these are the foundation of marketing.
65%
6.5
36.666666666666664%
3.7
N/A
N/A
55%
5.5
N/A
N/A
80%
8.0
We selected ClickDimensions because it integrates with Dynamics 365. We previously used iContact, Survey Monkey, Outlook functionality, and Google Analytics. We went back to all of these after severing ties with ClickDimensions for our company. We continue to support ClickDimensions for some of our clients. We have created a comparison of 15+ email mass marketing tools and will be using this to select our next product.
Yes
It came with the package. The training videos onsite are pretty good. They have a blog and you can find answers there, but they rarely clean out old articles and so you have to be careful that you choose the latest articles or you may get a wrong answer. They have certifications available so you can do a deeper dive. The University icon is available from Campaign Automations which is convenient. But regular support is dismal. It is email support, but if you push you can set up a phone call or WebEx support session.
Yes
We worked with higher tier support for over a year to get their Email Statistics accurate and complete. Last we heard there were some defects created but we never heard if they were ever resolved. We learned to take their statistics with a grain of salt. When you run reports and compare them to Google Analytics nothing will match.
- Email Editor.
- Forms Editor.
Yes, but I don't use it
February 05, 2016
ClickDimensions User Review
ClickDimensions is centrally used by the marketing department at our company. They primarily use the Email Marketing features for newsletters, email blasts, etc. Our company also provides consulting services - including CRM solutions - so we have multiple clients that have implemented the technology to integrate with their Microsoft Dynamics CRM environments.
- Email Sends.
- Nurture Campaigns.
- Web Tracking.
- Integration with CRM is not flawless.
- All data cannot migrate to other environments.
- Technical support response time.
- Web activity tracking.
- Maintaining contact with leads and current customers.
73.33333333333333%
7.3
77.5%
7.8
55%
5.5
55%
5.5
66.66666666666667%
6.7
51.66666666666667%
5.2
Microsoft Dynamics Marketing
Yes
Enterprise level subscription
ClickDimensions provides a phone number directly to their support team. This feature is advantageous when quick questions need to be answered or any kind of emergency arises.