Diligent One Platform

I use Diligent One Platform for dealing with my Board duties, I get my Board pack through Diligent One Platform and am able to read and make notes in preparation for my Board meetings. Diligent One Platform also allows me to search backdated documents for reference. This helps make my work in the Board much easier without needing to spend a lot of time paging through documents and making notes on the side. The platform enables Management to provide the needed information, minutes, graphs, reports and other items required for preparing for meetings. The only setback is not being able to upload excel files

• Time reduction
• document safety
• archiving

Adobe Acrobat Reader

We previously used Diligent One Platform products for facilitating Board reporting and Board meetings, but we no longer use Diligent One Platform products because, in my opinion, the feature set is outdated, unintuitive, and frankly very poor. On top of that, in my experience, customer service is terrible.

• For us, Diligent One Platform was a total waste of time and money. It required more time to administer than it was worth, and, in my experience, their customer support was even worse.

Microsoft SharePoint

Microsoft SharePoint

We use Diligent through a customized Control Self Assessment solution. The aim with this is to empower employees to manage risks and evaluate the effectiveness of internal controls. Through a CSA tool we drive ownership of internal controls and at a company level these assessments help in achieving business objectives.

• We have used ACL analytics to automate control checks in relation to ethical controls across the business and had specific success in finance. For instance where previously we had to ask people to perform a check we can now through the link with ERPC automatically extract and analyse data to determine if controls are being performed, to indicate to us where there are concerns. This has helped the GRC department become significantly more efficient and effective.
• We have used control self assessments through the Control Performance App and this has helped us to manage accountability and ownership of processes at risk, has helped us to raise awareness in that internal control is not just for the GRC department but rests with everyone's role and has helped us to manage riskl through quantifiable actions. In addition based on the feedback received we are able to determine where we should focus more and it helps us build our audit plan.
• Another area that has helped us is the overall availability of reporting and dashboards which helps our internal 'speed to market' for lack of a better term. We are able to generate analysis and reporting faster, deliver visuals quicker and as a result we are able to provide faster and more effective feedback to the Exco team. This in turn means that risk based decision making is now operating at the speed of the business' operations.

Oracle Cloud Infrastructure, Mirakl Marketplace Platform, Zendesk Suite

Currently, we are only utilizing ACL/Diligent One Platform for Audit purposes. We have begun extending functionality beyond with python. We use it to pull populations and selections for the auditors. We are rapidly evolving our usage and creating more and more complex scripts for both IT and Financial Audits. Currently, we have API's to 3 systems with intentions to expand within the next year.

• We regularly are saving time and costs by automating processes
• We are able to provide our customers with confidence in our business
• Compliance is a growing area for us

Great for documenting/organizing overall risk and control environment. Time saver for audit planning in a small audit shop. Document upload feature for use during audits/projects is a time saver.

• Audit/per project hours cut by up to 25%
• Audit setup time cut greatly by saving risk/control environment within platform
• Continuous monitoring made possible eliminating need for various audits

Wolters Kluwer TeamMate