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Dynatrace

Dynatrace

Overview

What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

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Recent Reviews

TrustRadius Insights

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. …
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Dynatrace is great!

8 out of 10
May 23, 2020
Dynatrace was at first used with some application teams of the bank. We currently use it to enhance the support of all applications across …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Dynatrace?

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Product Demos

What is Dynatrace?

YouTube

Dynatrace Demo - Deliver Perfect Software Experiences

YouTube

Dynatrace Quick Demo - Automated baselining

YouTube

Dynatrace Demo - 5 minute getting started overview

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Product Details

What is Dynatrace?

Dynatrace is an AI-centered software intelligence platform. It includes APM features scaled for enterprises and with individual transaction-level monitoring capabilities as well as infrastructure monitoring, AIOps, digital business analytics, and digital experience monitoring. Businesses use the Dynatrace platform to collaborate internally and deliver value to users with minimal effort.

Dynatrace Video

Intro to the magic of Dynatrace

Dynatrace Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.

Reviewers rate Usability highest, with a score of 8.4.

The most common users of Dynatrace are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(569)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Dynatrace is a versatile software that offers a wide range of use cases for monitoring and optimizing applications and infrastructure. Users have found the tool to be extremely valuable in measuring the performance of key business applications and enabling error analysis and outage remediation. Dynatrace is utilized by organizations to monitor applications and infrastructure, both on-premises and in the cloud, providing operational support to infrastructure and application teams by rapidly identifying and resolving problems. The software is also instrumental in providing automation capabilities, empowering different departments to onboard and benefit from its monitoring capabilities. With its ability to catch issues before they impact customers, Dynatrace ensures availability, performance, and root cause analysis for tier 1 applications. It proves to be essential for troubleshooting incidents, conducting health checks, and gaining insight into dependencies for business and product engineering operations teams. Additionally, Dynatrace offers robustness that allows managing large environments with a small team. Being rolled out across the organization, it helps accelerate deployments to modern technologies and streamlines problem detection. Overall, Dynatrace serves as a crucial tool in understanding critical application issues, improving customer satisfaction, increasing the frequency of deployments, addressing performance issues, and making informed business decisions.

To get the most out of Dynatrace, users recommend the following actions:

  1. Conduct thorough research and ensure buy-in from executive leadership and all app and infrastructure teams before committing to Dynatrace.

  2. Start by setting up Dynatrace correctly and build meaningful dashboards and management zones to optimize monitoring needs and gain valuable insights.

  3. Leverage Dynatrace's professional services to speed up deployment and make the most of the product. Take advantage of the study material available on university.dynatrace.com to enhance knowledge and skills.

By following these recommendations, users believe that Dynatrace can provide comprehensive monitoring capabilities, quickly identify performance issues, and assist in effective issue resolution.

Attribute Ratings

Reviews

(26-50 of 340)
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February 08, 2020

Dynatrace is fun

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being implemented across the organization. For my business area, Dynatrace helps us to effectively monitor a truckload of hosts with minimal manual oversight. Also, Dynatrace plays a key role in impact analysis for both business areas (internal users) and external users. The analysis graphs are very useful to help leadership visualize a problem.
Alyssa Simon | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Dynatrace is being used for the application and performance monitoring tools it provides us as way to view our infrastructure telemetry that it gets from our Azure instance. It is currently being used across the whole organization, and the business problems it addresses is the user experience as a whole and how it relates to the infrastructure.
February 08, 2020

Great product

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is currently being used at my company to do performance testing and make sure our application is functioning properly. We plan to expand our usage to include infrastructure and integrate it with other applications shortly. We are also looking for ways to tie Dynatrace to both our private and public cloud solutions in a more robust manner.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used as our Enterprise Monitoring System. It is used throughout the organization. Our heaviest users are from our Middleware Engineering group. We use Dynatrace for monitoring applications in the cloud, for monitoring internal- and external-facing systems. We use synthetic monitoring and user monitoring. We heavily monitor cloud applications. Many of our applications are moving to the cloud.
Higino Silva | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Currently Dynatrace is helping us with transparent, easy, and deep observability of our managed infrastructure and micro-service based apps. We quickly installed and started having deep monitoring and observability, and with Davis, we have instant insights into problems we could only have had with hours of engineering root cause analysis in the past.
February 08, 2020

Dynatrace Delivers

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace for application and infrastructure monitoring. Additionally, we use it for business insights. Primarily, it is used by our infrastructure team with some users in application development. Dynatrace has been used to find issues with cpu, code, third-party applications, and a number of other issues. We are currently working on dashboards to share with other depts.
February 08, 2020

Dynatrace Review

Clinton Tull | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace to dive deep into problem solving and root-cause analysis. After many of our incidents were resolved, we worked on automation and being proactive to solve problems before they happen. We use the dashboards for our customers to get that warm fuzzy that Davis is doing its job.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using Dynatrace to monitor most of our in-house Java and .net applications for APM. We use real user monitoring and sessions replay as well for some of these applications. Davis's AI enables us to work on other important tasks rather than to chase problem after problem. Without Dynatrace we would spend hours resolving issues. After Dyantrace was running, our MTTR dropped to minutes.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our software delivery teams in IT are using the tool primarily for reactive troubleshooting, and plan to expand the use of it for proactive monitoring and alerting in the next quarter. It has helped us troubleshoot issues quicker, and understand improvement opportunities related to scalability or infrastructure configuration. The tool has allowed us to double in size in terms of users and clients with minimal issues related to performance.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are on the road to implement Dynatrace as our primary cloud monitoring solution within GCP. We will eventually expand to other clouds and are confident that Dynatrace will allow us to seamlessly support each. Within the console itself we are able to see visually simple dashboards for easy access to crucial information.
Score 9 out of 10
Vetted Review
Verified User
Dynatrace is used by our department to help get to the bottom of performance issues/bottlenecks within the application. The challenge was not having the exact root-cause analysis of where the problem was originating. With Dynatrace, we were able to go right in to the problematic layer and get the issue resolved.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our IT organization is currently using Dynatrace to anticipate and correct issues with our applications. We have had some early success during our POC identifying a nagging issue with one of our apps that presented itself as a network issue. The root cause ended up being an expensive SQL that was bogging down the app.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Dynatrace to monitor performance of our applications and our infrastructure. It has the ability to stitch together the path of a transaction through the stack of technology. It also can tell you an end-user's experience. Dynatrace has an AI engine that helps reduce the need to dig through tons of data. It will highlight were your issues are for you. It is being used across the enterprise to help us improve customer experience.
February 07, 2020

Dynatrace is the future!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Dynatrace in a few departments, but we are looking to expand it to the entire production environment. Dynatrace addresses app and infrastructure monitoring, as well as log analysis. The ease of the interface and amount of info is great. Overall, Dynatrace has helped us to locate issues we didn't know were in the environment.
February 07, 2020

Dynatrace is Dynamite

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used across our organization. From an Ops perspective, Dynatrace has more than exceeded our expectations. Gone are the days where Infrastructure was first to blame for everything--Dynatrace provides a clear visualization of where problems lie and even suggests possible resolution. Empowering our users--from DevOps to marketing; management to procurement- to self-service has also freed-up resourcing that can be better spent elsewhere. So great!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using Dynatrace to investigate both general system monitoring and DevOps pipeline enhancements. We currently have been moving to leverage Davis as a necessary way to proactively and predictively manage stability in thousands of applications. Scaling can be a large hurdle within our organization, but Dynatrace is showing us that it's up for the challenge.
February 07, 2020

Dynatrace Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using Dynatrace to monitor our environment of 1000+ hosts, both on cloud and on-premises, we are using DEM, synthetic to monitor various apps and perform auto healing as needed. Dynatrace works great on base-lining and alerting--seamless integration with different alert platforms.
February 07, 2020

Great product, but pricey

Ryan Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is used throughout our organization to provide APM including visibility, monitoring, and alerting for our products and services. We provide many different SaaS-based products and need to ensure that they're available to customers all the time. We want to ensure that we're providing an excellent experience for our users.
February 07, 2020

Intelligent Automation

Aaron Martinas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace is being used by a specific department currently. As our expertise with this product increases, we will likely migrate existing application monitoring technologies into Dynatrace. The operations team has traditionally used various monitoring technologies that we want to integrate into one platform to increase issue correlation effectiveness. Additionally, we'd like to integrate alerting and incident management into Service Now.
Chris Knudsen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We're using Dynatrace to decouple the issues we've had with migrating to the cloud. Dynatrace allows us to see what is happening across the stack from many perspectives of the business. I can have a network engineer look at a dashboard that has nothing to do with APM, but if an issue is raised he'll have the same context as others in dev.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dynatrace was initially brought in as an app monitoring platform, and it does that extremely well. It is also being used by the development teams to identify hotspots that can benefit from optimization. We will be looking to leverage end-to-end monitoring to assess true end-user experience and also to leverage dashboards for both technical and business metrics.
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