Full visibility in seconds or minutes with Dynatrace
February 07, 2020

Full visibility in seconds or minutes with Dynatrace

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace is used by our department to help get to the bottom of performance issues/bottlenecks within the application. The challenge was not having the exact root-cause analysis of where the problem was originating. With Dynatrace, we were able to go right in to the problematic layer and get the issue resolved.

Pros

  • Quick and easy deployment
  • Problem auto-detection

Cons

  • Memory diagnostics or analysis
  • Navigation at times is challenging
  • Time to find problems and fix them
  • Easy Agent deploy
Dynatrace beats the others with Davis and the AI used to auto-detect problems, easy install, all out-of-the-box metrics and functionalities.
Dynatrace puts the customer first, and has very knowledgeable support people. My team loves this feature available in Dynatrace--SaaS that let them chat with an expert right there at the moment they are facing an issue, or when they are not sure how to proceed. We have also used the ticketing system. Either way, we were able to get the level of support we expect from a company like Dynatrace.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is really well suited for full stack monitoring, especially for well-used technologies. It has the capability of quick and easy deployment where in minutes the Dynatrace platform starts learning and identifying problems.
We found it difficult to use Dynatrace with RabitMQ, Vertica, and other queues or big databases, because it does not provide the insights we would like to see.

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