Dynatrace efficiently finds and addresses performance issues
February 07, 2020

Dynatrace efficiently finds and addresses performance issues

David Levine | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

Dynatrace was initially brought in as an app monitoring platform, and it does that extremely well. It is also being used by the development teams to identify hotspots that can benefit from optimization. We will be looking to leverage end-to-end monitoring to assess true end-user experience and also to leverage dashboards for both technical and business metrics.

Pros

  • Application monitoring
  • Infrastructure monitoring

Cons

  • Consider a basic view for newer / less frequent users of the platform
  • Quick resolution of issues that it has pinpointed
  • Reduction in performance hotspots being released to production
POC between New Relic & Dynatrace was done and the teams selected Dynatrace as the preferred APM platform.
Besides a solid SE team, the platform supports live chat to assist with real-time questions on product setup/configuration and use of the tool. The live chat has been tremendous in getting answers/clarification while actively using the product.

Do you think Dynatrace delivers good value for the price?

Yes

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

The Dynatrace platform is extensive and really shines when implemented across the stack for full end-to-end visibility from the client browser to the underlying cloud infrastructure. It is also a powerful tool to use in development/performance testing to identify issues and hotspots that are candidates for optimization, preventing these from being discovered in production. Combining client and end-to-end coverage along with their dashboard functionality you can get a combination tech/business view of KPIs.

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