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Vincere

Vincere

Overview

What is Vincere?

Vincere is a Recruitment Operating System for recruitment & staffing agencies worldwide. It includes a core suite of modules, and users can expand their tech capabilities with pre-integrated Access Group products from Website Design (powered by Volcanic) to Screening and…

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Recent Reviews

Awful

1 out of 10
March 12, 2024
Incentivized
I recently signed a contract with Vincere. I wish I had not. The system is OK and functions largely as per the demo. The level of …
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Director

8 out of 10
March 15, 2023
We have recently purchased and migrated to Vincere CRM and ATS for our business after 17 years with another provider. We are in week one …
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Best of Both Worlds

7 out of 10
February 23, 2023
We are a recruitment company who has a large temporary division, but also a permanent division, so we needed a system that supported both.<…
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Totally Recommend!!!

10 out of 10
February 23, 2023
Talentspring is a HR consulting company that offers different services. One is an active sourcing service. In the past we managed all of …
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Would definitely recommend.

10 out of 10
February 23, 2023
We use Vincere as a executive CRM tool to manage our database of clients and candidates effectively day to day. Vincere allows us to pull …
Continue reading

Lie to get you to buy

1 out of 10
November 18, 2022
They will say what they need to get you to sign!

The product was completely misold to our company. We were told candidates could input …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Vincere?

Vincere is a Recruitment Operating System for recruitment & staffing agencies worldwide. It includes a core suite of modules, and users can expand their tech capabilities with pre-integrated Access Group products from Website Design (powered by Volcanic) to Screening and Pay & Bill (powered by…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttp://bit.ly/3y0rnAk

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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What is iSmartRecruit?

iSmartRecruit is an AI-Powered ATS and CRM software that supports transforming traditional recruiting, presented as a scalable and customisable ATS platform designed to meet the needs of small and mid-sized corporate HR, recruitment and staffing businesses.iSmartRecruit solutions can be tailored to…

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Product Details

What is Vincere?

Vincere is a Recruitment Operating System for recruitment & staffing agencies worldwide. It includes a core suite of modules, and users can expand their tech capabilities with pre-integrated Access Group products from Website Design (powered by Volcanic) to Screening and Pay & Bill (powered by FastTrack360). The solution helps users unite front, middle and back office on a single recruitment tech platform.

Vincere Screenshots

Screenshot of Vincere Core ATS/CRMScreenshot of ATS PipelineScreenshot of CRM Pipeline (Contacts & Companies)Screenshot of Vincere CalendarScreenshot of Quick Job Board: launched in minutesScreenshot of ATS Jobs ViewScreenshot of LiveList - Client ViewScreenshot of TimeTemp Pay RulesScreenshot of Vincere Intelligence DashboardScreenshot of Vinneo: Candidate Interview & CV ReviewScreenshot of Vincere Mobile: CRM & Candidate ProfileScreenshot of TimeTemp Timesheet ManagementScreenshot of TimeTemp Shift SchedulerScreenshot of Vincere Comms Hub for Recruiters

Vincere Video

The Recruitment Operating System

Vincere Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported LanguagesEnglish, Chinese, Japanese, Spanish, German and Dutch

Frequently Asked Questions

Manatal, JobAdder, and Bullhorn ATS & CRM are common alternatives for Vincere.

Reviewers rate Usability highest, with a score of 6.4.

The most common users of Vincere are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(42)

Attribute Ratings

Reviews

(1-25 of 26)
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March 12, 2024

Awful

Score 1 out of 10
Vetted Review
Verified User
Incentivized
I recently signed a contract with Vincere. I wish I had not. The system is OK and functions largely as per the demo. The level of customer service and people interactions in general is atrocious. The sales techniques, particularly with regards to pricing is unacceptable. It took 3 weeks to speak to a manager, who was unapologetic and unhelpful. I would urge any prospective purchasers to strongly consider the alternatives.
Dishonest salespeople. 3 weeks to speak to an unhelpful and poorly trained manager
Score 10 out of 10
Vetted Review
Verified User
We use Vincere as our sole recruitment CRM.<br>Vincere is hands down the best recruitment CRM I have ever used, throughout a recruitment career that spans over a decade. <br>The platform is well designed and intuitive.<br>The customer support team are excellent and always on hand for any queries, no matter how small they may be.<br>Our team, and our clients love using Vincere and I highly recommend it as a go to platform for all recruiters!
  • Bulk parsing of CVs with ease
  • Excellent coding and searching ability
  • Excellent integrations with other parts of our tech stack
  • none - it's excellent
Vincere is great for multiple use cases, for us, it's excellent for BD workflows, candidate management, and client presentations
Tasman Broekman-Dattner    ⭐️ | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use Vincere as our primary ATS across our recruitment team. We're a specialist Diversity Recruitment Agency. Vincere helps to manage candidates, employee activity and client relationships.

Our primary usage point with candidate and role management. Vincere makes it incredibly easy to add and search for candidates, and to see at a glance your candidate pool and progress for any particular role.
  • Ease of adding candidates
  • Candidate profile pics and star ratings
  • Individual job progress stats (ribbon)
  • Sending emails and setting up tasks
  • The UI on occasions is unclear (i.e. at a glance Contact information, before the window is expanded)
Suitable for all agency recruitment activities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a Service Company and we are using Vincere for our Recruitment workflows and back office administration for our Contractors.
  • Connected system
  • Direct Support Access
  • Intelligence in a setup of straightforward Dashboard
  • Placement Categorisation for Active/Inactive
  • Sync the same user email between Vincere & TimeTemp
  • Options to send Payslips via TimeTemp
It is well-though Recruitment Platform
Score 10 out of 10
Vetted Review
Verified User
Use Vincere as our CRM, easy to use and navigate for all client or candidate info.<br>
  • Invoicing
  • Storing Client data
  • Storing Candidate data
  • Could be easier to adjust previously inputted data
It's a great tool for all your needs in one simple space. For recruitment companies its especially useful to be able to have all client and candidate info available.
Score 10 out of 10
Vetted Review
Verified User
We are a recruitment business specialising in the property sector, mainly real estate, the construction industry and legal conveyancing. All our consultants, resourcers and support staff use Vincere on a daily basis, matching candidates to our clients' vacancies.
  • Clear presentation of client and candidate details
  • Intuitive yet simple candidate registration to placement process
  • Superb support from certain team members
  • Prior to migration it would have been useful for access to a 'dummy' Vincere site for greater understanding of the functions available.
  • Vincere Intelligence has some annoying features i.e. US dates and it takes some time to update/refresh
  • Though the training is excellent to have someone actually in our offices in person should be included as part of implementation/training
The support staff have been, and still are, excellent. [... and ...] with the implementation and migration, and despite being halfway across the world, have been first class. [...] is looking after our training needs, and we are grateful to have the best that Vincere can offer.
Score 10 out of 10
Vetted Review
Verified User
The Vincere applicant tracking system is the primary recruitment tool for our company. We use Vincere with multiple integrations allowing for smooth and efficient collection and distribution of candidate information when forwarding resumes to client companies. Search functionality is excellent allowing candidates and client records to found with ease. Being an Access Group owned company which also own multiple other platforms associated with recruitment we aligned with Vincere for the direction they were heading with candidate engagement. While we already integrate with AI platforms, web platforms, reference checking, video interviewing software and have job loading integrations it is the future developments underway at Vincere that make the product even more enticing.
  • Candidate search functions are brilliant
  • Has multiple integrations
  • Is constantly coming up with innovative solutions
  • Being independent of major New Zealand job boards means increased security of information. It is more difficult for the duopoly job boards here to assess where our candidate applications originates from. This is relevant given the involvement one prominent job board has with a competing ATS system.
  • While Vincere has spell check correcting keyboard, spelling and grammatical errors is more difficult than it should be. This is somewhat mitigated by ongoing development in other areas.
  • Vincere invoicing systems could be improved. This is not a huge problem if you don't have multiple accounts with parent company access group but we do and this can be confusing at times. Not a deal breaker by any standards so more a general comment than a complaint.
Extremely well suited to recruitment operations wishing to scale technology and mange data effectively. Would also work well in larger organisations with internal hiring teams. The product is a heavy weight in terms of functionality, particularly so with multiple integrations so it may not suit technophobes with learning challenges. A top end product with a very bright future if the pace of development continues to roll out solutions that pair with other Access Group solutions such as Volcanic.
March 15, 2023

Director

Score 8 out of 10
Vetted Review
Verified User
We have recently purchased and migrated to Vincere CRM and ATS for our business after 17 years with another provider. We are in week one of go live, so early days for the business.
  • Applicant Tracking
  • Applicant Advanced Search
  • Integration of emails
  • As we are early adopters it's too soon to comment. The only teething problems we have at the moment is calendar integration.
Vincere is a great tool for Recruiters who seek an intuitive, intelligent and user friendly CRM database.
Score 1 out of 10
Vetted Review
Verified User
We use it as a recruitment crm and it works well.
  • Syncs with website
  • Matches candidates
  • Easy to use
  • Customer service - after consulting with Anna T. at EGM - we’ve concluded the service has gone down hill since they were bought out
  • We have been overcharged for products - then told we would be refunded if left a 5* review
It’s great if you got on board 5 years ago - not so great now.
February 23, 2023

Best of Both Worlds

Score 7 out of 10
Vetted Review
Verified User
We are a recruitment company who has a large temporary division, but also a permanent division, so we needed a system that supported both.<br>Our previous system was extremely basic and met very few of the needs for the company. <br>We needed a system that included:<br>Compliance<br>Shift sceduling<br>Mail shots<br>Communication and reminders. <br>Vincere offers all of these. <br>It is difficult to find a system that offers the best of both worlds in the recruitment sector, it was a no brainer when Vincere demo'd their system that it was what we were looking for to take the business to the next level. <br>
  • Training
  • Demo
  • Support
  • Queries
  • The shift sceduler to have an option where you assign jobs to candidates, not candidates to jobs, would be more useful for shift coordinators like myself to manage the candidates and their roles. Especially when they are ad hoc like ours.
  • Having a copy and paste option on shifts, where if you already create one, right click, copy, and paste onto a different candidate (If it was laid out the above way) makes more user friendly and is quick and efficient for people with busy ad hoc desks who dont have the time to create a new job every time, could be done without thinking about it rather than it being an admin task to upload shifts.
Temporary ad hoc recruitment - could have a better developed shift sceduler, where you upload the jobs to the candidates, not the other way around. we can then see who is where at all times rather than having to click in every shift to see who is booked.
February 23, 2023

Totally Recommend!!!

Chantal Guderian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Talentspring is a HR consulting company that offers different services. One is an active sourcing service. In the past we managed all of our candidate and client pipeles with excel which was way to complicated and not very automated. With the growth of our company we decided to go with Vincere to have a better experience for our recruiters as well as our customers.
  • Management of Candidates
  • Management of clients (everything we sent out can be shared with all users)
  • Excellent Pipeline management with the LiveList
  • Ability to chance the titles (e.g. from "Mr." to "Herr" in German)
  • Definitely better onboarding, the structure of the videos and the given information was not very good.
Definitely great for the handling of candidate pipeline. Also since all the communication with client and candidate goes through the system it gives a great overview for all users so everybody is informed at all times.
Score 10 out of 10
Vetted Review
Verified User
We use Vincere as a executive CRM tool to manage our database of clients and candidates effectively day to day. Vincere allows us to pull incredible amounts of live data, especially for finance reviews, in a short space of time. Its ease of use for adjusting day to day functionality - to keep up with our market is incredibly easy and allows us to react instantly to any adjustments we may need to make.
  • Making adjustments to functionality and sub categories to keep up with client job roles etc
  • set and review goals for each consultant
  • access financial data to assist with forecasting and pipeline reviews
  • More up to date with outlook connectivity - it doesnt show up to date inbox where items have been deleted outside of the system.
The training videos are a great tool for someone new to the system, and lines up really well with the ease of use that the system demonstrates overall - my team all watched these over the course of a week and became fairly proficient in using the system before we had it rolled out.
Previously systems i have used haven't allowed for the extraction of financials in enough detail from the system. Vincere allows us to break our data down by contingent and retained, then by stage in order to truly see our pipeline in detail.
February 20, 2023

Vincere is a gamechanger!

Marie Piercy 🦋 | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We transferred to Vincere 5 years ago because of its ease and functionality, it has made our entire process more effective and efficient. It allows us to streamline our process and maximise our workload. To have all of our data segmented in a way that benefits us is has been a game changer for the business.
  • Segment client data
  • Segment candidate data
  • Manage entire job pipeline
  • CV formatting
  • Terms of business
Vincere enables us to keep all client, candidate and job data in one place making it easy to manage the process and review performance. The client services team are exceptional in answering queries and finding solutions to problems quickly.
November 18, 2022

Lie to get you to buy

Score 1 out of 10
Vetted Review
Verified User
They will say what they need to get you to sign!

The product was completely misold to our company. We were told candidates could input their availability and that our users could then search jobs against when our candidates are available- pretty basic stuff. However, on our system it would not work. Vincere were given 6 months to get the issue fixed but admitted they were unable to. While they tried to fix it, we were left without a system to record when our candidates were available and spent a lot of time (and money) trying to keep manual records of this. Having stated they could not get this part of our system (the most important feature) working, we requested a refund and to exit our contract. Vincere became rude in manner, just quoted contract at us and refused to refund any money! We will never go back to them and would recommend others avoid...their marketing is good but don't be fooled the basics don't work!

Vincere really need to work on their customer service and only advertise functionality that they can actually deliver.
If you don't need to know when your candidates can work/attend interviews etc then this could work for you but if you have an issue, you are likely to be very disappointed by the support/lack of support you receive! Very disappointing that such a large company thinks it can treat others in such a poor way.
Score 8 out of 10
Vetted Review
Verified User
We use Vincere as our CRM for recruitment. We have been using it for the last 2 years and rely on it for storing our candidate information via Linkedin and parsing profiles from our database. In addition, we control our processes for recruitment via Vincere and manage the overall productivity of the business by measuring the performance of the team in accordance with the KPI set.
  • Adaptability
  • Userfriendly
  • Customer Support - Sam Albon has been great
  • Outlook Sync
  • It does lag a bit when loading a new page
  • A separate way of measuring candidate calls and not just the addition of candidates
Best suited Recruitment process management LinkedIn extension Team productivity - managing the performance overall Customer support with apt training provided when needed.
Score 10 out of 10
Vetted Review
Verified User
We use Vincere for recruitment and it's been promising thus far. Vincere helps us to address the complexity of recruitment management and processes; in facilitating conversion - the ease of usage combined with friendly interfaces makes the tool super powerful.
  • Training
  • Client and talent management
  • Tracking of the processes from start to finish
  • ATS interface
  • Upgrade features could be better communicated with old vs new
  • Coloring the features
  • EBOT could be better served for simple Q&A
Vincere is well-suited for recruitment, tracking of KPIs, and client management. The least will be interfacing with financial ERP.
Score 10 out of 10
Vetted Review
Verified User
It's being used across the entire organisation and it helps us be much more efficient and manage our data a lot better.
  • Simplicity
  • Always adding new and innovative features
  • Some of the best integrations on the market
  • Nothing really, no complaints
If you're looking for an all in one solution, one in which syncs with all of the other tools & tech your business uses then Vincere is for you. It's much more than just a recruitment ATS.
Bobby Kankam | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Vincere is used by everyone in the business across the board. Excellent for business development as well as data segmentation for candidate purposes. The search function is beastly. Truly EPIC. The support and the training is also superb. Vincere has a great team that are always happy to help.
  • The search function is GREAT.
  • The Talent Pool function is AMAZING
  • The Intelligence and access to data is second to none.
  • Spell check on notes
The integrations with other platforms etc is outstanding. You can you really make the system work for you!
Lee Jatho MRCSA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Vincere as a full ATS system for our recruitment company; I don't use it for invoicing, as it doesn't integrate with my MYOB accounting system where I do my invoices. I went with Vincere because it was one system that pretty much covered all aspects I was looking for without having to always pay other companies for add-ons. I was also looking for a system that automated CVs into your own company format in order to save on time and Vincere had this.
  • Alex (on the help desk) is amazing when it comes to helping me when I don't know how to process things on the system; she knows exactly what I need to understand what she is trying to explain and even does a quick video for me which helps a lot and saves me time.
  • CV integration is great and saves me a lot on having to write a candidate's CV from scratch or copying and pasting.
  • The live list to clients and how it allows the client to interact with you and inside their own organization. It also looks more professional, the way it is sent to the client, than just a generic email.
  • I love the reporting system and how it keeps you on your toes, as you can see where you are as in stats and how much you need to bring in still. For managers and owners, the reporting functions are great. As long as your staff are capturing all the info into the system your reports will pretty much be 100% accurate. The best thing is you can pull a report to let you know exactly which data isn't being put into they system by which staff and you can then follow up with them.
  • I would like to see the the recruitment process automated (e.g., when you move a candidate through the process that their status updates automatically and you don't need to do it manually yourself). When a candidate is going for an interview, the status at the top of their profile should automatically update. Then when they go for their first Interview, the status should automatically update and so on. Now you need to manually go and update all this, which is time consuming and can sometimes be forgotten.
  • The copy and paste function should be updated so that it can be used on all screens no mater where in the system you are, as not everyone knows how to do CRV files, etc. Copy/paste saves time for someone like me.
I would give them a 10/10 but no system or person is ever 100%. I chose to go with Vincere as it offered everything I was looking for as a business owner and have happily worked on the system for 13 months now and the team have been really great to me--especially Alex. She always assisted me with a smile on her face and was always happy to help. She learned that is was easier to just do a quick video to show me what I needed to do and this was great for me and saved on time going back and forth on emails getting frustrated.

Sometimes the delay in waiting for tech support can be frustrating, but you get used to it and issues were always resolved. I have enjoyed my dealings with whomever I have needed to help me, and like I have said, never had any issues, its a great system and enjoy working on it.
January 22, 2021

All show no go.

Mark Hurren | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I have spent 21 years within the Talent space, we moved to Vincere on the back of a need for more analytics within our company. An ability to understand activities and also to make use of a more powerful product that our more simple ATS at the time. It was purchased as sold, which was an ATS and CRM combined, with a powerful analytics and search capability.
  • Sell their products.
  • Advertise their products.
  • Full of bugs.
  • The same data points are quoted differently across the product.
  • Removing data when you wish to leave has been a real challenge. Limited capability in the product itself and a slow to respond support team.
  • Support is poor in general.
  • Every new release provides more complexity that adds no value and compounds the many bugs in the product further.
  • Even as part of a GDPR request we found it difficult to get our data from the company, we were also charged for the privilege.
  • Support is slow and unwilling to admit where fundamental problems exist in the product. If they respond it's with a workaround rather than a fix.
  • Lots of corny comments about billing, making money, "license to Bill" are communicated from the company and in the product. Not everyone in this sector is driven by money some of us want to provide a quality service, the money is an outcome of a good job not the starting point.
  • The sales process consisted of basically lots of window dressing about the product, we were tied to 3 years and then found out most of the features we purchased the product for don't work and many still don't work nearly 3 years later.
There is a wash of software available in the market place for ATS and CRM offerings. My advice is this offering does not deliver, when compared to other products in the sector.
Andrea Fabiola Mujica Pereira | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Vincere.io was used at both ends of our organization. Program coordinators would add the different clients we had and recruiters would add the different prospective candidates for each opportunity or deal or client. It was also used by our finance coordinator as when linked with our invoicing platform he could invoice our clients and also make the payments to the different providers we had in the system. The interface is nice and friendly, the fact that you can bulk-everything is beyond this world, as other platforms we've used within the organization don't let you.
  • Customer service is A1, the response is no time and the staff is super friendly and understanding at all times.
  • You can import all your data by yourself and since the interface is so simple, the learning curve is fast.
  • Bulk edit, bulk email, bulk everything lets you SAVE TIME!
  • Export is the simplest and most organized I've seen.
  • Moving candidates and clients across the pipeline can be a bit of a pain, but you kind of get used to it.
  • Changing the names for the stages in the pipelines. In the candidate section, you're not able to customize your stages, but they said the are working on that.
I think Vincere.io suits any scenario that needs some order brought on board. It just lets you organize every single bit of your business. Since it is a CRM, ATS and finance platform, it lets you have everything in one.
Paul Foster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Vincere is being used by Skylan Recruitment Ltd . Vincere has been pivotal in stream lining the whole recruitment process from prospecting through to invoicing and everything in between. The platform is very easy to use and we are able to customize the platform to suit our own needs. Today Vincere is a dynamic platform which keeps evolving, we look forward to working with Vincere and their continued support as our business grows.
  • You can easily use the platform to manage/monitor all the advertising campaigns which also links to our website - saving a lot of time.
  • You can incorporate all of your LinkedIn connections with Vincere and build your very own talent pool. This is great for creating distribution lists to contact your connections
  • One platform which allows you to do everything, no switching platform, everything we need in one place.
  • Customer support, Vincere has helped our team with training and supported us to use the platform to its top potential
  • Working from the UK or Europe - the speed of the platform in unrivaled.
  • It would be good if the platform could make placements without the need to hire more staff!!
Our consultants travel through Europe, the platform is great to help keep communication flowing especially when two people can be working on the same assignment but in different countries.
Sarah Tutty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Vincere across the business. We did a thorough review of all the options available on the market - took us almost 8 months to reach our decision- before we selected Vincere. We had never heard of them before, we found them on a review site similar to Trust Radius. They came into the picture just as we were about to sign with another company (Bullhorn). Glad we managed to find them.

The key business problem Vincere addresses for us is streamlining of business processes. Pre-Vincere we were using an older system called Filefinder. It was functional but it didn't really play well with the other systems and products we use across the business- like Xero, G-suite, and LinkedIn. Vincere works well with all of these systems and they seem to be adding more and more new apps and integrations constantly.
  • Out-of-the-box: they had us up and running within 6 weeks. That includes the migration of 400K resumes from our old system.
  • Integrations: works well with the systems that we are already using, like Gmail, LinkedIn, Xero.
  • Online timesheets: comes with an online timesheet and expense platform which we use to manage our contractors with. It integrates with Vincere, really easy to use. Is branded with our company logo so it looks like our own timesheet tool.
  • Candidate Portal: has a candidate portal that you can hook up to your website. We were about to pay a development company to build us something similar, then we found out Vincere provides this as part of the package.
  • Service: good customer support. Responsive, they actually listen to ideas and action them. Any small issues in the onboarding process were ironed out quickly.
  • Search: love that you can search LinkedIn and Indeed from inside Vincere.
  • Mobile app: simple, easy to use. Good if you want to write notes on a candidate between meetings or pull up a client address.
  • TV dashboard: although we are not big on KPIs here, we love the TV dashboard and have this up in our office. Gets the competition going.
  • TV Dashboard: we'd like more configuration options here. For example, we'd like to be able to see second interviews as a metric. We'd also like to be able to add sound effects- i.e., when a placement is made there is a bell sound.
  • Change colours- the UI is a kind of dark colour. I'd prefer it to be lighter.
I'd say Vincere is ideal for a recruitment or staffing firm that wants to grow. There is an emphasis on promoting activity and getting consultants busy. KPIs and setting goals is a big part of the system. The pipeline is brilliant for that- once you get used to it, you can't imagine using a system which doesn't have something similar. I see Vincere as being a more natural fit for a company of around 30 people plus.
Simon Gregory | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Vincere as our recruitment database and have since we set up GPS Return.
  • Customer Service - efficient, effective and personal.
  • Continuous updates and improvements - the system was relatively basic when we first signed up but now, with its LinkedIn integration, job portal, candidate portal and mobile app it is a market leading product.
  • Easy to use and navigate - much more straight forward than Bullhorn or Bond Adapt. Loaded with features but easy to use.
  • Customisable job portal - this changed everything. Suddenly have a professional and sleek looking job board that integrates with both our website and the database seamlessly.
  • Value for money - enough said. It is an excellent portal that is cheaper than most.
  • No complaints. Any suggestion to improve or develop has been taken seriously and acted upon quickly.
Whether you are a start-up recruitment business like we were or a large multi-national Vincere is a superb system that can and will help your business provide an outstanding service to clients and candidates and help your business grow faster.
Score 1 out of 10
Vetted Review
Verified User
Vincere.io is currently being used by my entire company. It was to allow us to have a clear goal, concise access to information, and to organize data but it does none of the above. It causes more headaches and creates more problems. It's a mess full of non-important functions and is not intuitive.
  • Easy to upload information in bulk
  • Parsing CVs is easy
  • Support is great
  • Parsing CVs only works 50% of the time.
  • Formatting the CV function takes more time than writing it yourself. Need to spend more time editing in a fixed browser view that is 2 inches on my screen.
  • No integration with any other software. Integrates with an outdated job board and can search LinkedIn. Does not integrate with a Recruiter account.
  • 'Integrates' with e-mail. It offers 2 total options when you select mail; delete and mark as read/unread. E-mail does not scale across any email platform. Offers its own way to organize. No folders. Only trash function.
  • Notifications is just highlighting text/icons. You must set notifications yourself and there's not much other than 'notify someone you did something'.
  • The UX/UI design is straight out of the 1990s; VB levels. Everything is flat, buttons are the gray, Windows '96-esque type. Buttons are unnecessarily far from each other - this matters because this problem was supposed to be solved in 2005.
  • You must set notifications yourself. i.e. 'notify someone you did something'.
  • The support is not intuitive. They listen and fix problems; big whoop. You want a company that fixes your problems and thinks of what you would want in the future instead of something you need now.
  • There's no native app mobile app. They have a web app that freezes half the time. You cannot even call CVs with it. Only read notes on companies and candidates. You need to upload your CVs elsewhere, Vincere's web app cannot access these files. The need to access CVs is probably the main reason to even have a web app.
  • There is a wall of text/dropboxes/option boxes in the backend that has no organisation and zero formatting. It's just everywhere and is not customizable.
  • The homepage once you log in is absolutely useless as 1/6 of the screen is taken up by a box that congratulates you on finishing the tutorial. Another 1/6 of the screen is taken up by a progress box that shows how 'set-up' you are.
  • They are touted for their search bar function. It's basically a 'search everything' button with its search results organized. This was great in the 2000s until filters became standard.
If you want a CRM that has great customer support and has the patience to fix your problems, Vincere is number 1. It can track emails and any action taken with its pipeline. For our organization, there is just so much more modern software to use that is better. Excel files are easier to organize candidates. Word is better for formatting/editing CVs. Dropbox [can be used] for getting CVs on the go. The list goes on.
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