Microsoft 365 - Good and easy
I daily use several applications inside the Microsoft 365 suite. I use Outlook as a desk application to manage emails. Despite of the most …
Starting at $5 Per User Per Month
View PricingOverview
What is Microsoft 365?
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most…
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Reviewer Pros & Cons
Pricing
Business Basic
$5.00
Cloud
Per User Per Month
Individual
$5.84
Cloud
*Per Month
Business - Apps
$8.25
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Microsoft 365?
Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.
The vendor says key benefits include:
The vendor says key benefits include:
- Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
- Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
- Automatic updates ensure your employees will always have the latest features and security updates.
Microsoft 365 Video
When you need to write a document, crunch numbers on a spreadsheet, or work up a presentation - office suite software is your solution. Apache OpenOffice offers free word processing, spreadsheet, or any other office needs and here we compare it to Microsoft Office 365 and it's Word, Excel, and more.
Microsoft 365 Competitors
- Google Workspace
- Microsoft 365
- Office Perpetual
Microsoft 365 Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
Google Workspace and Microsoft 365 are common alternatives for Microsoft 365.
Reviewers rate Support Rating highest, with a score of 8.9.
The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(6408)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
July 27, 2020
Frustrated by it
Score 1 out of 10
Vetted Review
Verified User
It is used across the whole company. The idea is to have access to data from various sources and equipment. The documents are also shared with customers through One Drive. It’s a much easier and more secure way to transmit information. These documents are usually of MS Word or Excel formats, a well as videos. Some of the latter may be too big to send by email.
- Price.
- It is unreliable - often slow or hangs.
- In both Excel and PowerPoint it often screws up the formatting when you download or use the desktop version from the cloud one. On Excel for example, dates are often reformatted or even changed.
- Getting help for any issues is almost impossible, or at least soul destroying.
- Constantly updating Word and Excel to make it even more counter-intuitive.
- Often the files are inaccessible through the system thinking that these are currently being used by someone else - even when I am the sole user.
- Often very slow response times - sometimes up to 8 minutes. This is not due to the native environment.
- It removes the obsolescence that previously existed in buying desktop installed software.
- It is universally used and easy to share data.
- Like much software these days, it doesn’t seem to have been designed with the user in mind.
March 17, 2020
Unreliable email service
Score 2 out of 10
Vetted Review
Verified User
Overall, the pricing and packaging are admirable. My main reason for going for Outlook 365 was to have a reliable email service. My previous provider had issues and was looking for an email service provider. I was hoping Outlook 365 would not have those issues. with the matter of reliability am surely not impressed. Emails started having issues after some time. One of the team members has emails getting delivered to the mailboxes. Contact and support with the office support team took a good time but got resolved. It seemed they forgot to whitelist their own emails.
So we sent out emails to our clients again to make sure they reach. This works.
Now another 15 days down the line I am getting complaints from the customer that they scheduled an appointment via email and I never got it. I figured out a lot of our emails were not getting delivered. Spent some time with the support person they want the email message-ids of all emails that were not delivered. How would I get all those? I decided that it was time to move on. Still extremely excited with Microsoft Teams and have made it part of our company process with free SharePoint and other services on the cloud.
- Lots of freebies like Sharepoint, OneDrive, and Teams.
- Easy to set-up some good features needed but was easy set-up.
- Outlook client is very convenient.
- Calendar integrations well done. One of the best way to set-up meetings.
- Disappointed by the reliability of email service for which I came for.
- Customer service agent were trained but not experts and had to change a couple of times by opening the tickets again with different customer service.
- Teams meeting don't have call-in or call-me options.
- Teams showed the value.
- Email unreliability became unbearable.
- Customer service has limited knowledge.
Pricing is great when we consider the freebies that come with it. The office does not come bundled and is expensive for the subscription. But if you have to rely on email service it's not done well. I am sure the way they set us up may not be right but if we have to spend so much time with customer service and keep changing customer service it seems like Microsoft engineers have not done their job.
Documentation, presentation & email.
- Word processing.
- Good spreadsheets.
- Presentations.
- Errors that occur take a Ph.D. and hours upon hours to resolve.
- Inconsistency in how certain functions operate, MS doesn't follow its own application design guides.
- When things break, it's almost impossible to resolve. for example, for two years, the search function in Outlook has not worked. We've spent at least 40 hours researching the problem, which is very common but have been unable to resolve it. Even when working with support, the problem comes back, so it's been a waste of time to try to do anything about it.
- ROI is impossible to establish.
- In today's world, a company can't run without these functions.
- Sadly, we're all used to the way office works, so moving to open docs or google docs isn't practical, Office is just a necessary evil.
MS Office doesn't let me put in Google Docs or open docs, so those are the other alternative we know about.
May 24, 2018
Not worth the price for SBA
Microsoft Office 365 was sold to our company as a needed tool prior to me being hired. The sales reps at Godaddy/365 said in order to edit an Excel or Word document on a mobile device, they had to buy 8 licenses of Microsoft 365 - [functionality] which was offered for free by Google. This was a waste of money, dishonest, and a far inferior product to Google Docs and Google Sheets. The online version of Office 365 was too limited.
- Fast
- Reliable
- Universally compatible
- The online version too limited in features and glitchy.
- Google Docs offered more features for free.
- The online and desktop versions didn't work seamlessly at all.
- Created a lot of confusion among nontech employees.
- Too expensive for a small business' bottom line.
Google Docs and Sheets had more online functionality and storage for free.
Office 365 is our primary email and calendar system. We also use some of the other tools, but they aren't central to our day to day workflow. It was selected as a direct replacement for our locally hosted Exchange Server. It is used across the entire company, primarily for outside communication.
- It maintains most of the organizational functionality of traditional email. If you are dedicated to a folder based system, it works well for that.
- It seems to do availability status for coworkers pretty well. We don't rely on it, but it seems to be accurate.
- It can be used online or through desktop applications. It is nice to have the variety of options.
- Collaboration lags behind Google Suite. It isn't easy or efficient.
- There are big functionality gaps between the web versions and the offline versions of the different apps.
- There were a lot of auto completion issues with mail not delivering when we migrated. This continues to be an issue with recurring calendar events that were migrated.
- I have no idea what we pay per seat, but I can't imagine Office365 is the best option.
- Office 365 might be pretty reliable, which is nice. I don't have specific examples of the service going down.
- There are a lot of apps and tools available within Office 365 that could be helpful if your company is willing to fully commit to Microsoft.
- Google Suite
I don't think that Microsoft Office 365 stacks up particularly well against Google Suite, but I wasn't involved in the decision making. I suspect that the appeal is mostly driven by a "simplified" migration from legacy Microsoft systems into Office 365, but I would say that it isn't worth it. Take the time to figure out how to do things better instead of sticking with a company for legacy support.