If we were sarting from scratch, we'd definitely do something else
October 29, 2019
If we were sarting from scratch, we'd definitely do something else
Score 2 out of 10
Vetted Review
Verified User
Software Version
Microsoft Office 365 (Cloud)
Overall Satisfaction with Microsoft Office 365
Documentation, presentation & email.
- Word processing.
- Good spreadsheets.
- Presentations.
- Errors that occur take a Ph.D. and hours upon hours to resolve.
- Inconsistency in how certain functions operate, MS doesn't follow its own application design guides.
- When things break, it's almost impossible to resolve. for example, for two years, the search function in Outlook has not worked. We've spent at least 40 hours researching the problem, which is very common but have been unable to resolve it. Even when working with support, the problem comes back, so it's been a waste of time to try to do anything about it.
- ROI is impossible to establish.
- In today's world, a company can't run without these functions.
- Sadly, we're all used to the way office works, so moving to open docs or google docs isn't practical, Office is just a necessary evil.
MS Office doesn't let me put in Google Docs or open docs, so those are the other alternative we know about.
Do you think Microsoft 365 delivers good value for the price?
Not sure
Are you happy with Microsoft 365's feature set?
Yes
Did Microsoft 365 live up to sales and marketing promises?
No
Did implementation of Microsoft 365 go as expected?
Yes
Would you buy Microsoft 365 again?
No