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Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in …
Starting at $29 per month
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What is Mixmax?
Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and…
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SMB
$29
Cloud
per user/per month
Growth
$65
Cloud
per user/per month
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Free
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- No setup fee
For the latest information on pricing, visithttps://mixmax.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29 per month
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What is Mixmax?
Mixmax, a sales engagement platform for businesses using Gmail, helps revenue teams accelerate revenue at every stage of the customer journey. This product amplifies AEs, CSMs, and anyone in a customer-facing role, not just SDRs. By automating repetitive tasks and organizing their daily workflows, Mixmax aims to increase reps' productivity and empowers them with tools that help them sell.
The vendor offers 5 reasons why customer-facing teams from companies such as Meltwater, Gong, and Canva choose Mixmax:
1. Ease of use: Mixmax was built for AEs, CSMs, and SDRs. Users don't need to hire a dedicated administrator for Mixmax, nor do they need a sales enablement program to enable a team to start using it. Mixmax is plug 'n' play.
2. Ease of implementation/ Time to value: Mixmax offers a free trial to demonstrate ease of implementation, and that customers start using it from day 1 and realize high adoption.
3. Fits into a workflow: Mixmax sits on top of Gmail and acts as a natural extension to Salesforce and LinkedIn, thus allowing reps to work with social & CRM data without switching between multiple tabs and tools to get their work done.
4. Personalization at scale: Automated multi-touch sequences in Mixmax can be personalized for an individual recipient within a campaign at any time.
5. Scalability across revenue teams: Mixmax doesn't stop at prospecting and email sequences. Mixmax enables real engagement across the customer journey. From prospecting to selling, closing, renewals, and all the way to expansion, Mixmax makes reps more productive and organizes their daily workflows.
Mixmax Videos
Mixmax Rules: Workflow automation product overview
Mixmax introduction
Mixmax Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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(70)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Mixmax has been widely used by users for a variety of email-related tasks and strategies. Users have praised Mixmax for its versatility in handling email campaigns, customized cadences, and contact approaches with clients and potential clients. The software has proven valuable in helping users stay organized, save time, and stay on top of tasks with outside business contacts.
Both sales and marketing teams have utilized Mixmax for email campaigning automation, tracking email read receipts, and sending large batches of emails. It has been crucial in nurturing current customers, preventing conversations from slipping through the cracks, and easily sharing availability for booking time with customers. Additionally, users have found Mixmax effective in reaching target prospects, automating outbound campaigns, and increasing customization.
One of the standout features of Mixmax is its ability to enhance email communications by combining various features into one interface. This includes embedded PDFs, images, tables, templating, sequences, and email tracking. Users appreciate the ability to integrate scheduling directly into emails, keep track of customer communication, and create and share templates with metrics for team alignment.
Overall, Mixmax provides insights on email deliverability, open rates, and click rates, making it efficient and easy to use. The software also helps users stay organized, track and strategize daily activities, and reminds them of email follow-ups with sales or communications with clients. Whether it's mass reaching out to clients, prospecting email analytics, or logging calls to Salesforce, Mixmax saves time and energy by creating useful templates, sending multiple emails simultaneously, and tracking email analytics.
In conclusion, Mixmax offers a range of functionalities that make it a valuable tool for managing various aspects of email communication. Users can automate email sending, track opens and clicks, schedule meetings directly from emails, create customizable templates for streamlined communication, and gain valuable insights into the success of their campaigns.
Helpful Platform for Email Tracking and Engagement: Users have found Mixmax to be a valuable platform for managing email tracking and engagement. Many reviewers appreciate the convenience of creating a centralized pool within their own email inbox, eliminating the need to transfer data to other systems.
Seamless Scheduling Integration: The scheduling integration in Mixmax receives high praise for its ease of use for email recipients. Several users mention that it only takes one click for recipients to schedule an event from a user-friendly meeting time list interface.
Intuitive and Well-Designed User Interface: The user interface of Mixmax is highly regarded for its exceptional design and intuitiveness. Numerous users find it effortless to learn the software and seamlessly incorporate it into their workflow.
Cons:
- Issues with Window Templates: Some users have experienced difficulties with window templates not populating when composing new emails through Gmail, leading to frustration and inefficiency in their email workflow.
- Limited PDF Preview: The PDF preview feature in Mixmax sometimes falls short when it comes to effectively sharing PDF files, causing some users to struggle with document collaboration and presentation.
- Cluttered Web App Interface: The Mixmax web app has been described as cluttered by some users, requiring time and effort to understand the location of various features. This can lead to confusion and a slower learning curve for new users.
Users have made the following recommendations based on their experience with Mixmax:
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Investing time in initial training to maximize the use of the tool and its features is recommended. Users suggest watching demos to learn about key features that may be missed.
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Users recommend integrating Mixmax with Gmail and avoiding other Chrome extensions that also integrate with Gmail. They also suggest using Mixmax concurrently with Contactout or Linkedin Sales Navigator.
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Users highly recommend using templates in Mixmax to save time and standardize communication. They suggest starting to build a template library to make future tasks more efficient.
Overall, users recommend using Mixmax for automating Gmail communications through automation and templates, but they caution about small bugs that may occur. They advise giving the free trial a shot to see if Mixmax meets the user's needs. Additionally, users recommend trying Mixmax for scheduling meetings without excessive back-and-forth emails and utilizing sequences to save time. They believe Mixmax is suitable for any type of business and highly recommend it for client relations.
It is worth noting that users also suggest comparing Mixmax with Yesware and consider Outreachi.io for SDR teams when making a purchase decision.
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Reviews
(1-25 of 25)Companies can't remove reviews or game the system. Here's why
June 17, 2023
Mixmax Saves Sales Managers Tons of Time!
My org structure and team uses mixmax for mass reaching out to clients with pre set templates and sequences. We upload csv files to reach out to multiple emails at once, like a mail merge. We also use it for client calls and logging calls to salesforce. It is great for us and works very well with its salesforce sync capabilities.
- Logging Calls
- Syncing with your Google Calendar
- Sending Templates
- Occasionally calls don't sync to salesforce accounts
- Customer service could be quicker /easier to access
- Suggestions via AI maybe on templates?
July 01, 2022
Absolutely brilliant system
Score 10 out of 10
Vetted Review
Verified User
I use Mixmax to remind me of email follow-ups with sales or communications with clients. It helps us stay organized and keep us on track with communications with our clients. We love how easy it is to use navigate and operate. Other than that we email each other and it helps us track and strategize our daily activities.
- Organize
- Remind
- Structure
- Simplicity
July 01, 2022
Mixmax review
I use Mixmax to help automate email sending and to track who has opened my emails.
- Tracking when someone has opened your emails
- Reminders to follow up with people when they haven't responded
- Automating emails
- The remind/follow-up feature: show the email address that needs to be follow-up with, not just the message. If you are sending the same email to multiple people, it's impossible to see which email address you need to follow up with. If I could just see the actual email then I could search that email and find the message to follow up on. Also, having a better notification system to alert you to follow up instead of sending an email that crowds your inbox.
March 29, 2022
Amazing product for Accounts Receivable + Collections
I use it for accounts receivable and to make sure that customers are receiving and reading emails. It helps me push on customers that are ignoring us when they owe us money. It helps me keep our internal team on top of things and I can see when people are reading my emails but not responding.
- tracking email clicks and reads
- the icons are easy to understand and I like the hover over the lightning bolt feature
- easy to use and understand
- Sometimes it doesn't track emails and I'm not exactly sure why -- sync issues with google?
- sometimes the side bar doesn't load the options
March 28, 2022
Simply the best!
I primarily use Mixmax for the email template feature as I confirm many orders daily and send many payment inquiries requiring similar verbiage. I also utilize the activity feed feature, especially to see if a recipient has opened an email, as it gives me a good indicator for when to follow up with them.
- Email templates - Love this feature!
- Activity feed - to track if an email is opened by the recipient - Brilliant!
- Contacts list
- Analytics
- Branding
- Meeting templates
March 26, 2022
A lifesaver!
We use Mixmax to schedule and check analytics for our emails and pitches to reporters. It addresses how well our emails and pitches are doing by seeing who opens and how many times. It also enables us to pitch at certain times of the day and schedule for the recipient's best time - all of which helps the success of our campaigns.
- Copying sequences for others to use
- Email reminders
- Sending for the optimal time
- Notifying right when someone opens/clicks an email
- More intuitive features to make it user friendly
- Being able to "undo" email sequences when set to "send ASAP" for emergency situations
- Schedule for each recipients best time when sending email sequences
March 25, 2022
Great tool that combines communication with clients/customers and helpful metrics, to improve internal processes!
MixMax is great to keep track of customers' communication, when to follow up and when they're more responsive. This is conveniently included within the email provider (added as an extra email in the thread). I use the app on a daily basis for templates creation, any edits related, and to share them with the team; the templates resource also comes with metrics which is amazing for team alignment and for workflow updates. It also includes placeholders to facilitate rapport and to make emails more personalized without big efforts. Its UI is very intuitive even for newbies in the CRM world (*myself last year*)and when in need of help, there's a built-in tool to interact with their team. The resources are also extremely clear and helpful! MixMax was included in the toolkit of my company since I joined and it's still incredibly helpful to this day, even if we changed some internal processes. I highly recommend it.
- Ready to go email templates
- Email tracking masters
- Open/Read/Clicked rates that are visibly pleasing
- A preview of the template before sending it would be helpful
- There are no shortcuts. These can be helpul
March 25, 2022
Mixmax, my office hero!
I use Mixmax templates to standardize communications to applications during our recruiting seasons, of which we have 3-4 per year. I also use the "send later," reminder, and mail tracking features on a daily basis. Mixmax acts like my digital personal assistant when it comes to inbox management, and that is an invaluable gift to me and my work!
- Ease of use for all features
- Features are relevant across multiple industries
- Customer service is FANTASTIC
- N/A. I've been fully satisfied with my Mixmax experience!
Score 10 out of 10
Vetted Review
Verified User
I use Mixmax for email campaigns to contact and groom over 5000 electrical contractors across the US. I set up email campaigns with customized cadences dependent on response rates. At the organization level, we use Mixmax integrated with Gmail to determine contact approaches with clients and potential clients. I personally use Mixmax to share availability with clients and automatically schedule meetings based on a clients' click and choice of my availability.
- Mixmax availability - automatically invite any email listed.
- Mixmax availability - scheduling on another linked calendar.
- Custom Fields - require additional information when booking a meeting.
- In window templates do not always populate when composing a new email via Gmail.
- PDF preview is not always the best approach for sharing a PDF.
- Mixmax web app is cluttered for a new user - takes a little time to understand where everything is located in the web app.
March 24, 2022
Mixmax has boosted productivity for me and my team.
This is used for another member of the management team to track email opens and clicks, to send sequences, and to automatically track emails via Salesforce.
- Easily allows you to send sequences to follow up with contacts a set number of business days after an initial email.
- Allows you to track clicks and opens.
- Allows for a better read rate on emails because it typically sends like a normal email and doesn't go to a promotion or spam folder.
- I wish that it would allow you to schedule sequences at a set time and not a general time frame.
March 23, 2022
Email Sharing is a Game Changer
Mixmax makes it super easy to share emails across our company. I love the ability to create a link from an email to be shared only internally or even open it up to allow anyone to see it. You can also set an expiration date which is pretty cool.
- Email Sharing
- email templates
- track opens
Overall, it is far the most advanced and
modernized tool for email handling, sending automated emails, one-click meetings, and email tracking. I am personally very much in their favor as they are still
helping me to be productive at work by cutting down my work at the company. I
would recommend this software to others businesses to have this in the workspace and
forgets about email managing and tracking.
- I have been using this platform in my company to handling the email tracking and engaging with the emails, it is far most the best help that I can have to actually do my work to great extent.
- It helps me to create a pool in my own email inbox instead of creating in one system and then transferring it to others.
- It also has amazing feature which is totally automated.
- The main drawback that Mixmax has is that their outbox toll is not yet functional.
- I have been using this software for a very long time but it is still the same, there is no share availability available to have updates in real-time on the calendar.
- Outbox is not intuitive and responsive to some emails and keeps changing the time when it gets refreshes every time.
Currently used by the sales department to monitor open and click rates of our emails. It also syncs to Salesforce as an activity so there is always a history to review.
- Syncs to SFDC as an activity
- Tracks email open/click rates
- Schedule emails for future dates to send
- Would love if their calendar links can be integrated with Google Meets
August 21, 2020
With Mixmax I have found a new very good mail tracking tool!
Score 9 out of 10
Vetted Review
Verified User
With MixMax it is possible for me to track the mails I send to my customers. It is also great that the mail does not look like a newsletter but like a real mail. The mails are simply sent from Gmail. You can track the opening, reply and click on links.
It allows me to see how well my mails are received.
- Personal Mailings
- Sequences
- Tracking
- Funnels
February 19, 2020
Mixmax Review
Mixmax is being used by our Sales organization to effectively nurture current customers. Mixmax reminders allow me to keep tabs on the conversations I am having with my accounts and prevent anything from slipping through the cracks. I regularly use Mixmax events to easily share my availability via email and allow customers to book time with me at their convenience. This feature really cuts down on the back and forth that can take place while trying to tie down a time to meet. I use Mixmax sequences when reaching out to prospect accounts or trying to engage current customers.
- Provides an easy method to book calendar events via email.
- Keeps me on top of my inbox with its reminder feature.
- I am satisfied.
January 29, 2020
Mixmax is a timesaver!
Mixmax is being used by our sales department to create useful templates to send out to prospects and also create sequences to send out multiple emails to current clients to up-sell them. It solves the business problem of having to write out emails to each prospect. This saves time and energy for our sales department to reach a multitude of businesses.
- Sequencing - This helps by setting up multiple touchpoints through email with ease of use.
- Creating unique meeting buttons that are sleek and easy to use for our clients.
- The LinkedIn function is no longer working but I reached out to Mixmax and they are looking to fix it.
- You are not able to delete a stage in a sequence after it is already in use.
February 06, 2019
Mixmax for small agency use
It's a great tool for integrating scheduling directly into emails with clients - rather than having to send them to a 3rd party platform. It allows it all to be done from within the client's inbox, which helps us make sure we don't miss out on important discovery calls with potential clients.
- Integrating with Google Calendar.
- Making sure you're not double-booked.
- Tracking email opens.
- At times, users have time zone confusion.
January 11, 2019
Super cheap, comprehensive feature-set for early startups!
We use MixMax for email campaigning automation, tracking email read receipts, scheduling meetings through their miscellaneous email integrations, and for sending large batches of emails in integrals with certain templates. Mixmax also helps us track deal flow, basic statistics for deal flow, and making sure our other CRM software is in-sync with our email.
- The scheduling integration is really easy for email recipients. It is quite literally one-click for them to schedule an event from a meeting time list interface.
- The interface is extremely well-designed and intuitive across the board. This makes it really easy to learn their software and integrate it into your workflow.
- Their pricing is *extremely* convenient for startups. Their "starter" plan is extremely affordable (currently $9/month/user), and includes unlimited tracking, templates, reminders, automation, etc... Basically, everything you would need to upgrade your email automation workflow.
- No mobile integrations I know of yet. If you're sending emails from a third-party client, you lose the Mixmax tracking capability.
- The installation was a bit difficult sometimes, and I've sometimes had some emails get sorted as spam possibly because of the Mixmax tracking.
- There aren't that many CRM integration options right now, so it's not compatible with all companies.
- There were some conflicts with using other CRM options at the same time, but they were quickly resolved.
December 20, 2018
Mixmax Review
Mixmax is essentially being used by everyone in the entire organization. On the recruiting side, the ability to have a wide variety of templates plus the ability to follow-up automatically have been crucial to staying productive and efficient even with a lean team. On the leadership side, Mixmax allows targeted email campaigns to be sent out and the new logic features enable more customization. Overall, this has been a great value-add.
- Ability to track emails - this data is invaluable
- Reminder feature allows items to resurface at a much more convenient time
- Sequencing follow-ups
- Continuously growing integrations
- Additional solutions are quite expensive for smaller businesses
- Interface is a bit buggy sometimes, both on e-mail and directly on the main hub
December 06, 2018
Email marketing made easy.
Mixmax is used across our Sales and Marketing teams because of the kind of insights it gives us about the deliverability of the emails and also the open & click rates. We had used some platforms in the past which didn't solve any purpose because they were either hard to use or they were not providing better deliverability. However, Mixmax with its easy to use platform and easily readable UI is extremely efficient.
- Mixmax provides better deliverability of emails and this is great.
- It has a very good integration with Gmail and Salesforce which helps us a lot and make our work very easy.
- Mixmax is easy to use with its great UI.
- Setting up email sequences is easy
- MixMax's reports are easy to read and they give good insights
- I am a great fan of Mixmax, and as far as I see it, they are doing a great job. I can't really think of any missing functionality
November 26, 2018
The end all be all email suite that does everything your other add-ons do and THEN some.
Where do I begin. It does everything of these tools do - Calendly, Boomerang, Gmail Snooze, Email Analytics, Templates, Sequences but better and is super customizable plus with custom branding.
- Send mails and reminding you of emails later with options if no reply/or even if they replied
- Scheduling on calendars
- The best point - how it has options to insert media, of any type, videos, polls, click to auto schedule calendars, maps, links and more - so clean, and nice looking.
- It's a bit costly for multi-users and to remove branding and get the higher features outside of send mail later/see who opens your email. I think it would fly like hotcakes at a full-featured version at like the $30 price point. I still think it is worth its' value, but it's not something I'd distribute to entire team not knowing if they would use it much or not.
November 26, 2018
Mixin' it up with MixMax
Was great, still very good.
MixMax greatly enhances email communications over Gmail/Gsuite by combining many features you might find in other add-ons, into one very slick interface. Features are too many to list in this review, but we use embedded PDFs, images, tables; templating, sequences and several other offerings daily. There is also email tracking, team tracking, etc. MixMax has brought our email communications to another level.
MixMax greatly enhances email communications over Gmail/Gsuite by combining many features you might find in other add-ons, into one very slick interface. Features are too many to list in this review, but we use embedded PDFs, images, tables; templating, sequences and several other offerings daily. There is also email tracking, team tracking, etc. MixMax has brought our email communications to another level.
- Embedded PDFs, PowerPoint and images ... provides the recipient a much improved experience.
- Link thumb-nailing ... here again an improved experience for the recipient and great branding opportunity for the sender.
- UI ... This is where most offerings fail. MixMax has spent a lot of time making their offering easy to use and intuitive to learn.
- MixMax appears to be overly focused on enterprise and Salesforce customers. One of their latest offerings, phone dialing, is price prohibitive for small business; and many of their existing features appear to me to be Salesforce only.
- MixMax does not announce and document new features as often or as well as I would like.
- MixMax's pace of feature release appears to me to have slowed from when they started. It may be because I run a smaller business that I'm just not the audience they're targeting for new features.
- It would be great to see MixMax continue to add value for existing customers.
November 24, 2018
Great tool to track email activity and be reminded about messages!
I got introduced to Mixmax from a former colleague and have now used it for 2 years. There are a handful of other coworkers who currently use it as well. It helps me stay on top of tasks with outside business contacts, track email opens, and link clicks. The software saves me time from searching through email to find important messages and stay organized.
- Mixmax notifies me the second someone opens an email or clicks a link I've sent them.
- If I cannot respond to a particular email in the moment, the reminder feature lets me set a specific day and time to be reminded.
- The support team has been very quick to respond to any issues.
- On occasion, Mixmax fails to sync to my email and I've had to reach out to support to remedy the issue.
- Offering "link click tracking" for the lowest plan would be great for users, especially those new to the software so they can realize more of the benefits.
- For the lower plan, I wish email opens were able to be tracked when sending to multiple people in the same email.
November 24, 2018
Great Sales Prospecting Tool
We use Mixmax for sales prospecting email analytics and to send mass quantities of mail merged emails. It gives us useful click data and saves us time.
- Mail Merge
- Sales Email Analytics
- Sales Team Management
- Customer Support
- Sequence interface can be buggy
Mixmax is used in our organization by both our sales and marketing teams. Our sales team uses the tool as a way to send all of our outbound messages based on our account-based strategies for reaching our target prospects. We automate email outreach drips using MixMax. Our marketing team uses MixMax to automate outbound campaigns for linkbuilding. Similarly to how sales uses MixMax, our marketing team is uploading contacts and mapping out content as part of a sequence.
- MixMax is a great email tracking tool, giving you insight into who opens, interacts, and replies to your email messages.
- MixMax is a great productivity tool for outbound campaigns. The ability to upload a list, plan out content as part of a sequence, and then manage the members of the sequence group saves me a lot of time and it seamlessly integrates with my CRM.
- MixMax integrates with multiple tools in our martech stack. I can set up notifications in Slack based on triggers I establish in MixMax. This makes staying on top of my email messages much easier.
- MixMax's base package could improve by having tasks. This feature is only available in enterprise tiers, which is unfortunate if you have a 1-2 person marketing team and want to improve productivity.
- It would be great if MixMax offered more customization around triggers and actions within a sequence. If I could add in a new sequence within an existing sequence based on an action a recipient takes, that would be very helpful.
- I would love if MixMax integrated with LinkedIn Sales Navigator for a seamless transition from saved leads in LinkedIn being populated in MixMax.