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Mode

Mode

Overview

What is Mode?

Mode, or Mode Analytics, from ThoughtSpot since the June 2023 acquisition, is a business intelligence platform that unifies company analytics by bringing data teams and business teams together, so analysts can provide rapid answers to strategic, ad hoc questions. And,…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Customizable dashboards (9)
    8.4
    84%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (9)
    7.7
    77%
  • Integration with R or other statistical packages (9)
    7.4
    74%
  • Formatting capabilities (9)
    6.8
    68%
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Pricing

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Mode

Mode

N/A
Unavailable

What is Mode?

Mode, or Mode Analytics, from ThoughtSpot since the June 2023 acquisition, is a business intelligence platform that unifies company analytics by bringing data teams and business teams together, so analysts can provide rapid answers to strategic, ad hoc questions. And, business stakeholder can…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mode.com/compare-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Grafana

Grafana

Free
What is Grafana?

Grafana is a data visualization tool developed by Grafana Labs in New York. It is available open source, managed (Grafana Cloud), or via an enterprise edition with enhanced features. Grafana has pluggable data source model and comes bundled with support for popular time series databases like…

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Product Demos

Introducing Big Values

YouTube

Introduction to Explorations

YouTube

Introduction to Calculated Fields

YouTube

Introduction to Python Edge

YouTube

What Is Visual Explorer?

YouTube

Introduction to Parameters

YouTube
View more demos
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

8.5
Avg 8.1

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

7.5
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

7.9
Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

6.5
Avg 8.0

Access Control and Security

Access control means being able to determine who has access to which data.

9.4
Avg 8.5

Application Program Interfaces (APIs) / Embedding

APIs are a set of routines, protocols, and tools for used for embedding one application in another

9
Avg 7.9
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Product Details

What is Mode?

Mode, or Mode Analytics, from ThoughtSpot since the June 2023 acquisition, is a business intelligence platform that unifies company analytics by bringing data teams and business teams together, so analysts can provide rapid answers to strategic, ad hoc questions. And, business stakeholder can access relevant data to answer their own questions which can often detract more impactful work.

With Mode as a central hub for a company’s analysis, data teams and business teams can work with data together with the goal of creating operational efficiency, increasing data literacy, and turning data into a competitive advantage.

Mode Features

BI Platform Features

  • Supported: Live Connection to External Data
  • Supported: In-memory data model

Supported Data Sources Features

  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: Postgres
  • Supported: MySQL
  • Supported: Salesforce
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Customizable dashboards

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Single Sign-On (SSO)

Application Program Interfaces (APIs) / Embedding Features

  • Supported: REST API

Mode Integrations

Mode Competitors

Mode Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Mode Downloadables

Frequently Asked Questions

Mode, or Mode Analytics, from ThoughtSpot since the June 2023 acquisition, is a business intelligence platform that unifies company analytics by bringing data teams and business teams together, so analysts can provide rapid answers to strategic, ad hoc questions. And, business stakeholder can access relevant data to answer their own questions which can often detract more impactful work.

Looker, Tableau Desktop, and Sisense for Cloud Data Teams are common alternatives for Mode.

Reviewers rate Report Delivery Scheduling highest, with a score of 9.4.

The most common users of Mode are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(18)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
May 27, 2022

A Powerful Data Reporting Tool For Collaborative Work

Kofi Obo Wood | TrustRadius Reviewer
Kofi Obo Wood
Head of Operations
Waya Limited (Financial Services, 11-50 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We are using Mode to monitor ongoing financial transactions written to our SQL data tables in real-time. Mode provides perhaps one of the really nice and standardized ways we are able to view transaction data from our users' activity as a fintech. Otherwise, we would have to view it from raw SQL data which can be quite "ugly".
Pros and Cons
  • It allows me to undertake data visualization tasks by creating really insightful charts and dashboards
  • It allows for easy sharing and work collaboration on data analysis tasks
  • Mode has an easier to use SQL editor as well
  • I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
  • I did not like that it does not give me a real-time refresh ability for the data we are fetching from our SQL data tables and I have to run my SQL script every time I needed to see the up-to-date data
  • I also did not like the fact that Mode is not optimized for mobile web view, this makes it use mostly desktop computer limited for me
  • Sometimes it has limited chart options when it comes to data visualization
Likelihood to Recommend
Mode is well suited for scenarios where one has to do queries in both SQL and R programming allowing for dynamic data pulls. This along with its ability to schedule reports allows for collaborative work with different teams. But unfortunately, it has limited options when it comes to visual charts. Mode also allows for seamless display of data. The SQL environment is quite intuitive and easy to use with chart-building and calculated fields tools stacked on top of the underlying query making the data more accessible to people who have limited SQL knowledge. Unfortunately, Mode can also be quite slow in handling larger data sets and its error handling is not as expansive as one may want.
Mode Feature Ratings
BI Platform
N/A
N/A
Supported Data Sources
N/A
N/A
BI Standard Reporting (1)
80%
8.0
Customizable dashboards
80%
8.0
Ad-hoc Reporting (4)
82.5%
8.3
Drill-down analysis
70%
7.0
Formatting capabilities
70%
7.0
Integration with R or other statistical packages
90%
9.0
Report sharing and collaboration
100%
10.0
Report Output and Scheduling (3)
83.33333333333334%
8.3
Publish to Web
80%
8.0
Publish to PDF
80%
8.0
Report Delivery Scheduling
90%
9.0
Data Discovery and Visualization (2)
75%
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
90%
9.0
Predictive Analytics
60%
6.0
Access Control and Security (4)
92.5%
9.3
Multi-User Support (named login)
100%
10.0
Role-Based Security Model
90%
9.0
Multiple Access Permission Levels (Create, Read, Delete)
90%
9.0
Single Sign-On (SSO)
90%
9.0
Mobile Capabilities
N/A
N/A
Application Program Interfaces (APIs) / Embedding (1)
90%
9.0
REST API
90%
9.0
Return on Investment
  • It has allowed us to monitor ongoing financial transactions written to our SQL data tables in real-time and that helps us to monitor user transaction activities in real-time
  • Using Mode we have been able to also track users who undertake fraudulent financial transactions; preventing financial losses to our users
  • Mode's collaborative abilities have been very helpful in sharing transaction monitoring workload across our compliance and cybersecurity team
Alternatives Considered
Other Software Used
Usability
9
Because of how Mode does not require a lot of SQL knowledge and how developing charts are more of a drag and drop building almost everyone can pick up using Mode. It is also flexible in giving users a way to view your data how you want. Plus it has a lot of in-app tutorials for users.
Support Rating
6
Because as users of Mode, there have been issues we report that still persist on Mode; even when new updates are rolled in; An example of this is buggy error reporting that still persists in Mode as a software. Yes, they do respond to email queries but it takes a little bit of time for actual feedback on reported issues.
December 21, 2021

Powerful data visualization

Jacob Rossi | TrustRadius Reviewer
Jacob Rossi
Help Systems Analyst
Lyft (Transportation/Trucking/Railroad, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I use Mode Analytics to set up custom dashboards for monitoring key business metrics, from customer sentiments and escalation statistics, to detailed app engagement data. The scope is typically limited to the web and in-app help/support sections of the experience. It's particularly helpful for monitoring project impact after deploying significant changes to the product.
Pros and Cons
  • Customizable dashboards
  • Versital metrics and dynamic inputs
  • Intuitive interface
  • Exportation of results
  • Date ranges aren't always the most intuitive to set, strangely
  • Faster refresh rates would be ideal
  • Would love more dynamic mobile device integration (alerts, etc)
Likelihood to Recommend
After launching a new contact pathway in a help experience, Mode Analytics can help provide insight into the sentiments from users as well as the engagement with any written content. Numeric outputs are easier to manage, whereas more nuanced/emotional feedback is sometimes hard to quantify (though not impossible if you get creative).
Most Important Features
  • Customizable dashboards
  • Dynamic inputs
  • Wide range of visualization options
Mode Feature Ratings
BI Platform
N/A
N/A
Supported Data Sources
N/A
N/A
BI Standard Reporting (3)
100%
10.0
Pixel Perfect reports
100%
10.0
Customizable dashboards
100%
10.0
Report Formatting Templates
100%
10.0
Ad-hoc Reporting (4)
92.5%
9.3
Drill-down analysis
100%
10.0
Formatting capabilities
90%
9.0
Integration with R or other statistical packages
90%
9.0
Report sharing and collaboration
90%
9.0
Report Output and Scheduling (5)
90%
9.0
Publish to Web
80%
8.0
Publish to PDF
90%
9.0
Report Versioning
90%
9.0
Report Delivery Scheduling
100%
10.0
Delivery to Remote Servers
90%
9.0
Data Discovery and Visualization (3)
100%
10.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
100%
10.0
Location Analytics / Geographic Visualization
100%
10.0
Predictive Analytics
100%
10.0
Access Control and Security
N/A
N/A
Mobile Capabilities
N/A
N/A
Application Program Interfaces (APIs) / Embedding
N/A
N/A
Return on Investment
  • Empowered me to make data based decisions
  • Made data collection more fast, efficient, and useful
  • Identified when new features need tweaks or course corrections
Alternatives Considered
In my opinion Mode Analytics has an edge on much of the competition due to the intuitive and powerful custom dashboard creation interface. I can create dashboards for stakeholders that are self explanatory and easy to make conclusions from. In other respects, it's very much at pace with similar tools and services.
Other Software Used
Slack, Atom, GitHub, Terminal, Grafana, Kibana, Jenkins, Twilio, Zendesk Support Suite, Docker, Bubble.io
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