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Omnisend

Omnisend

Overview

What is Omnisend?

Omnisend (formerly Soundest) is an email marketing solution built specifically for eCommerce platforms, from the London based company of the same name.

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Recent Reviews
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Popular Features

View all 16 features
  • WYSIWYG email editor (6)
    7.0
    70%
  • Ability to test dynamic content (6)
    6.0
    60%
  • Email deliverability reporting (6)
    2.1
    21%
  • Dynamic content (6)
    1.1
    11%

Reviewer Pros & Cons

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Pricing

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Free plan

$0

Cloud

Standard plan

$16

Cloud

Pro plan

$59

Cloud

Entry-level set up fee?

  • $16 Month
    Required
For the latest information on pricing, visithttps://www.omnisend.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Omnisend Review & Demo: Best Email Marketing For Ecommerce?

YouTube

Full Demo Overview [Rush + Omnisend]

YouTube

Email Marketing for Ecommerce — Take a Walkthrough of Omnisend’s Platform (Product Demo)

YouTube

Omnisend Email Marketing and Marketing Automation for Ecommerce: Demo and Review

YouTube
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Features

Email & Online Marketing

Using software to manage lists, send emails, automate email campaigns, and track results.

4.5
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

1.1
Avg 7.7

Pre-Send Testing

This set of features allows marketers to test out and preview various elements of their emails before sending out email campaigns. URL validation, inbox display, and email review are some of the activities included in pre-send testing.

7.4
Avg 8.5
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Product Details

What is Omnisend?

Omnisend is an omnichannel marketing automation platform built for ecommerce. With email marketing at its core, it is designed to make creating beautiful email campaigns easier. Using Omnisend's automation, users can personalize messaging to customer data, campaign engagement, and shopping behavior.

Omnisend allows users to add several channels into the same automation workflow: email, SMS, push notifications, and more. Users can also sync segments to Google and Facebook retargeting ads to deliver an immersive customer experience. Omnisend is designed so that omnichannel marketing is not just possible, it's easy to perform.

Email marketing automation is all about sending anticipated, contextualized and relevant messages at the right time. Omnisend offers pre-built automation templates that users only need to set up, such as Welcome emails, Cart Abandonment emails, Order updates, Re-activation and Order Follow-up.

Drag-and-drop content editor allows users to design newsletters with no need to code, integrate or learn anything new. Included are email templates, Product Picker, interactive CTR boosters and Discount Coupons.

The product offers a wide variety of signup forms that are mobile-friendly and fully customizable, including non-intrusive Signup boxes, welcome & exit intent Popups, fun Wheel of Fortune and customizable landing pages.

Omnisend Features

Email & Online Marketing Features

  • Supported: WYSIWYG email editor
  • Supported: Dynamic content
  • Supported: Ability to test dynamic content
  • Supported: Landing pages
  • Supported: A/B testing
  • Supported: Mobile optimization
  • Supported: Email deliverability reporting
  • Supported: List management
  • Supported: Triggered drip sequences

Reporting & Analytics Features

  • Supported: Dashboards
  • Supported: Standard reports
  • Supported: Custom reports

Pre-Send Testing Features

  • Supported: Link Tracking
  • Supported: Image Validation
  • Supported: Inbox Display
  • Supported: Email Previews

Additional Features

  • Supported: Product Picker
  • Supported: Discount Coupons
  • Supported: Advanced Segmentation
  • Supported: Campaign Booster
  • Supported: Automated Workflows (Welcome email, Abandoned cart email, Confirmation emails, Re-activation and Order Follow-up)
  • Supported: Email Templates
  • Supported: Signup Box
  • Supported: Popups
  • Supported: Wheel of Fortune
  • Supported: Advanced Reporting
  • Supported: Email A/B Testing

Omnisend Screenshots

Screenshot of Create emails in a much faster and efficient way with unique Product Picker featureScreenshot of Double your click rates with our interactive elements like Scratch Card and Gift Box.Screenshot of Be relevant with ecommerce automation workflows that allow you to contact your customers with personalized messagesScreenshot of Capture every visitor of your online shop with our powerful Popups, Signup Boxes and Wheel of FortuneScreenshot of Marketing automation for more salesScreenshot of Sync for Facebook and Google AdsScreenshot of Powerful SMS marketingScreenshot of Smart segmentation for targeted messages

Omnisend Video

Omnisend is an ecommerce marketing automation platform that will help you collect subscribers, send beautiful newsletters, and drive sales with automation.

Omnisend Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish

Frequently Asked Questions

Omnisend (formerly Soundest) is an email marketing solution built specifically for eCommerce platforms, from the London based company of the same name.

Klaviyo, Mailchimp, and Constant Contact are common alternatives for Omnisend.

Reviewers rate Mobile optimization and Email Previews highest, with a score of 8.

The most common users of Omnisend are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(21)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users recommend trying Omnisend for its ease of use and integration with Shopify. They have found it to be a user-friendly tool, especially for those without extensive knowledge in email marketing. They suggest utilizing all the email sequences and testing them to maximize the effectiveness of their campaigns. Additionally, users recommend Omnisend as a cheaper and more user-friendly alternative to other options in the market. It is particularly useful for those who struggle with coding and building webpages. Users also suggest exploring Omnisend's features and taking advantage of its technical support for a seamless and user-friendly experience.

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Daniel Cooper | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Omnisend enables us to send promotional email campaigns to our customers or to specific segments. Omnisend provides us an omnichannel marketing strategy by combining emails, social media, SMS and other channels into a single platform. No matter what channel we use, we are able to streamline and optimize our marketing efforts so that we can reach more customers and boost revenue.
  • Provides a campaign booster to improve open and click rates
  • Gathering of post-sale customer feedback
  • Integrated SMS automation
  • Reduces manual tasks by use of pre-built marketing automation workflows.
  • Unlimited users and emails are offered only in the Enterprise plan
Omnisend is best suited for email marketing, SMS marketing and workflow automation. It helps the marketing team expand their reach and send promotional email campaigns to customers giving insights on what products customers are viewing.
  • Tracking the performance of email campaigns
  • Reactivating inactive customers
  • A/B testing
  • Optimization of engagement rates
Email & Online Marketing (9)
90%
9.0
WYSIWYG email editor
90%
9.0
Dynamic content
90%
9.0
Ability to test dynamic content
90%
9.0
Landing pages
90%
9.0
A/B testing
90%
9.0
Mobile optimization
90%
9.0
Email deliverability reporting
90%
9.0
List management
90%
9.0
Triggered drip sequences
90%
9.0
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Pre-Send Testing (4)
87.5%
8.8
Link Tracking
90%
9.0
Image Validation
80%
8.0
Inbox Display
90%
9.0
Email Previews
90%
9.0
We can create marketing campaigns that can span across multiple channels so that we can reach more customers regardless of the platform they are using. The system combines multiple channels into a single workflow for maximum engagement. Comes with various features that make it easy to personalize messages based on the customer's journey.
Performio, Bloomreach Engagement (formerly Exponea)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Omnisend is currently used across the whole organization, and it is an excellent tool for emailing newsletters to our clients.
  • Omnisend permits 2000 emails sent per day with the free plan once linked to your website.
  • Omnisend permits unlimited contacts with free plan when most other providers have a limit unless you opt for a paid subscription.
  • A larger selection of templates
  • More flexibility with customization
Omnisend is an excellent resource for companies that want to opt-in and out of paid subscriptions as there is no limit on contacts with a free subscription. This permits you to have the contacts in the account and then opt into the paid subscription when mass mailings need to go out.
  • Omnisend has assisted with getting the word out
  • Great structure on templates making the company look very professional.
Email & Online Marketing (9)
53.33333333333333%
5.3
WYSIWYG email editor
60%
6.0
Dynamic content
80%
8.0
Ability to test dynamic content
80%
8.0
Landing pages
N/A
N/A
A/B testing
80%
8.0
Mobile optimization
N/A
N/A
Email deliverability reporting
80%
8.0
List management
100%
10.0
Triggered drip sequences
N/A
N/A
Reporting & Analytics (2)
45%
4.5
Standard reports
90%
9.0
Custom reports
N/A
N/A
Pre-Send Testing
N/A
N/A
By far, Omnisend is my preferred mail software. The program has several customizations and options in the free plan that you do not receive on other mail software programs.
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