"Great Communication Tool At The Click Of A Button."
January 10, 2022

"Great Communication Tool At The Click Of A Button."

Muhammad Hossain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync), now part of Microsoft Teams

Skype for Business is imperative that we use it in our organization during this uncertain time. A good thing about Excel and Outlook is how well they work with each other. During a meeting, switching between mobile and desktop is smooth. At the start of a meeting, useful reminders or notifications are sent. The interface is reminiscent of a sequence of Google Docs and GoToMeeting. I can do so much with this software and with my colleagues. It’s easy to tag people in chats using the Android app, which is user-friendly. Messages can be made “important” to get everyone’s attention. When I left Zoom for Microsoft, security concerns were a major factor in my decision. Connecting to my email provider is convenient, and the software is easy to use.
  • Sharing presentations amongst participants and integration with other Microsoft products is a great feature.
  • Each team has multiple channels for different topics and excels at graphical input.
  • Other apps also help improve workflow, and participants can easily add their content and comment on it.
  • More emoticons for messages and faster client upgrades would be nice.
  • With low bandwidth internet connections, it appears that platform integration is problematic.
  • Automatic transcription of audio and presence sharing between Skype and Microsoft Teams would be nice features.
  • Easy-to-use and capable of meeting our needs in terms of both audio and video, it's an excellent choice.
  • Attendees should not incur unnecessary outing costs, and setting up the meeting is simple.
  • Only business meeting options and customer handling are appropriate to ensure a smooth meeting.
Skype enables me to have a conversation with people worldwide via calls or messaging, which is extremely convenient. We can share our work or presentation during the call by sending files, images, and even screen sharing. As a result of its superior video and audio quality, I'll always use this app instead of its competitors.

Do you think Skype for Business, now part of Microsoft Teams delivers good value for the price?

Yes

Are you happy with Skype for Business, now part of Microsoft Teams's feature set?

Yes

Did Skype for Business, now part of Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Skype for Business, now part of Microsoft Teams go as expected?

Yes

Would you buy Skype for Business, now part of Microsoft Teams again?

Yes

Skype is ideal for us because we rely on Microsoft products. We can make calls online with this tool as it is smooth and has one-on-one talks. Meetings of a size it is common in any enterprise. It also provides a way to communicate with the group and ask questions without interrupting the meeting’s flow.

Skype for Business, now part of Microsoft Teams Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
8
Mobile support
10
Desktop sharing
9
Whiteboards
8
Calendar integration
9
Meeting initiation
9
Integrates with social media
9
Record meetings / events
9
Slideshows
9
Live chat
9
Audience polling
9
Q&A
8
User authentication
9
Participant roles & permissions
8
Confidential attendee list
8