Titan CMS

Titan CMS

Score 8.3 out of 10
Titan CMS

Overview

What is Titan CMS?

Titan CMS is a web content management system (CMS) for building public websites, intranets, or extranets from Northwood Software. .Titan CMS is built on Microsoft C#.NET 4.0, SQL 2008 R2, and is designed to operate on the Microsoft Windows Server...
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Recent Reviews

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Popular Features

View all 16 features
  • Form generator (5)
    5.0
    50%
  • Role-based user permissions (5)
    3.0
    30%
  • Publishing workflow (5)
    3.0
    30%
  • Page templates (5)
    2.0
    20%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Base License

$3,500

On Premise
one-time fee

Professional License

Please Contact Us for Details

On Premise
one-time fee

Corporate License

Please Contact Us for Details

On Premise
one-time fee

Entry-level set up fee?

  • $5,000 Per InstallationOptional
For the latest information on pricing, visithttps://titancms.com/Titan…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Meet Titan CMS
01:01
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

3Avg 8.0

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

4Avg 7.7

Web Content Creation

Features that support the creation of website content.

4.6Avg 7.6

Web Content Management

Features for managing website content

3.8Avg 7.4
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Product Details

What is Titan CMS?

Titan CMS, powered by Northwoods, is a web content management system (CMS) for building public websites, intranets, extranets and portals. Titan CMS is built on Microsoft .NET MVC backed by Microsoft SQL serve and Windows Server. Titan CMS offers web and data management, e-commerce, SEO, third-party code interation, site analytics, workflow and security.
  • Titan CMS supports editing through blocks of content, lists, and functions. The most common is the WCAG 2.1 AA accessible WYSIWYG Freeform editor, meant to facilitate editing with little to no technical skill.
  • Supports content marketing and blogging.
  • Titan CMS SmartSearch automatically captures and tracks search words that site visitors use to query your site and the results they received during the search request in order to identify areas of need and target content for those search requests by mapping keywords. Filters and tags organize and arrange content.
  • Workflow and Page History with Rollback allow managers to delegate day-to-day content management while still controlling final approval.
  • Titan CMS data management provides a framework (data sites) for creating structured data, ie store locators, calendars, product catalogs, etc.

Titan CMS Features

Web Content Creation Features

  • Supported: WYSIWYG editor
  • Supported: Code quality / cleanliness
  • Supported: Content versioning
  • Supported: Admin section
  • Supported: Page templates
  • Supported: Library of website themes
  • Supported: Mobile optimization / responsive design
  • Supported: Publishing workflow
  • Supported: Form generator
  • Supported: Content scheduling

Web Content Management Features

  • Supported: Internal content search
  • Supported: Content taxonomy
  • Supported: SEO support
  • Supported: Browser compatibility
  • Supported: Bulk management
  • Supported: Page caching
  • Supported: Availability / breadth of extensions
  • Supported: E-commerce / shopping cart extension
  • Supported: Community / comment management
  • Supported: Import / export
  • Supported: Website analytics

Platform & Infrastructure Features

  • Supported: API
  • Supported: Internationalization / multi-language

Security Features

  • Supported: Role-based user permissions
  • Supported: Multi-factor authentication
  • Supported: User-level audit trail
  • Supported: Version history
  • Supported: Simple roll-back capabilities

CMS programming language or framework Features

  • Supported: .NET

Titan CMS Screenshots

Screenshot of Titan CMS 7.0 Login Screen

Titan CMS Video

Introduction of Titan CMS

Titan CMS Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web, Any mobile display
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

Titan CMS is a web content management system (CMS) for building public websites, intranets, or extranets from Northwood Software. .Titan CMS is built on Microsoft C#.NET 4.0, SQL 2008 R2, and is designed to operate on the Microsoft Windows Server 2008 R2 64-bit operating system. Titan CMS offers web and data management, e-commerce, SEO, third-party code integration, site analytics, workflow and security.

Kentico Xperience, Sitecore Experience Manager, and WordPress are common alternatives for Titan CMS.

Reviewers rate WYSIWYG editor and Bulk management highest, with a score of 8.

The most common users of Titan CMS are from Mid-sized Companies (51-1,000 employees).

Titan CMS Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Jeanine Hantke | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As a food serving equipment manufacturer, Server Products utilizes Titan CMS for a public website with a product catalog of 500+ products; with a single (public) website administrator. Data node filters assists with product selection and a modified ecommerce Shopping Cart facilitates a Request for Quote to a user’s choice of equipment dealers for competitive pricing.

The sites' Find a Dealer or Rep lookup also uses a data node filter. Titan CMS has allowed us to transition from duplicating the management of 300+ contacts to one Excel file upload into Titan CMS.

The Intranet is populated by department based content coordinators, directed by an Intranet Administrator.

  • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
  • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
  • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
  • Adding link analytics to find broken links would be helpful.
  • Overwriting an existing file in a file pile, during initial upload could be made easier. Time spent tracking down an original on your network (outside of Titan) to do it properly is painful.
  • A Training Video Library would be very helpful. Sometimes, just knowing it can be done and a brief visual of the concept is all you need.
Titan CMS works well for our small team of authors and I have heard first hand how companies with hundreds of authors use it too. In years past the software was weak for handling multiple language sites, if this is your need take the time to evaluate how this process works and will integrate with your translation providers. I've had great success using Titan CMS to manage a large product catalog with heavily detailed pages.
Web Content Creation (8)
58.75%
5.9
WYSIWYG editor
80%
8.0
Code quality / cleanliness
80%
8.0
Admin section
90%
9.0
Page templates
50%
5.0
Library of website themes
30%
3.0
Mobile optimization / responsive design
30%
3.0
Publishing workflow
80%
8.0
Form generator
30%
3.0
Web Content Management (5)
64%
6.4
Content taxonomy
80%
8.0
SEO support
50%
5.0
Bulk management
70%
7.0
Availability / breadth of extensions
50%
5.0
Community / comment management
70%
7.0
Platform & Infrastructure (2)
50%
5.0
API
50%
5.0
Internationalization / multi-language
50%
5.0
Security (1)
80%
8.0
Role-based user permissions
80%
8.0
CMS programming language or framework
N/A
N/A
  • Allowing users to request a quote that goes directly to their choice of dealers has proven to be highly effective in lead conversion.
  • Our Intranet has improved employee efficiency and reduced wasted network space from duplicate copies.
  • Filters have allowed users to quickly find their dispensing, warming or chilling equipment solution, proven with conversions to dealer lookups and quote requests.
It worked great that Titan CMS was developed by a local company (we're both in Wisconsin). Not only that, they have user group meetings twice a year which highlights what others are able to accomplish with the same software - immensely helpful. Support calls are handled in a timely manner even when it's an emergency i.e. site unexplainably down. Even after 9 years of use, the software updates always keep it relevant with what us developers are looking for and what is trending.
15
It's a small group of users that manage our content. Public content, site IA and UA are controlled by Marketing (with an IT background). Intranet is also run by a single admin with department representatives that validate relevant content within the department. Most positions did not have or need any formal training save for the two admins.
2
A content author that uses preset templates and multistep workflow would only need good communication skills and nothing beyond a simple text editor. Organization skills are most valuable. Think of a library of items and how people would find them. Not only on the display side but in the CMS workstation. It needs to be clear, concise and well thought out to stand up to years of content additions, new top tier content and future site redesigns. Learning Titan CMS is only the method in which to deliver the organized content - the easy part.
  • Public website - listing 500+ products and allowing a user to quickly filter down to the proper equipment to fit a need
  • Intranet - keeps forms handy for multiple departments especially HR - they have more than many realize.
  • Dealer Lookup - find a dealer by location and classification.
  • Request a quote - shopping cart functionality that requests a product quote to user chosen dealers
  • Dealer and Rep lookup
  • Request a quote
  • Use tags and filters to allow users to quickly find an equipment solution for their need
  • Content marketing integration
  • Micro sites
  • Deeper analytics functionality
Love the product, great support for new ideas and any troubleshooting that comes up. Constant additional functionality being added to "base" product. Remember when friendly URL's were a common stumbling block with CMS software, Titan was proactive to phase that out even when it required extensive code work.
Yes
We used Dreamweaver to create static HTML pages. Titan allowed us to take our website from 150 pages to over 1000; with a single administrator. Enhanced product detail pages have allowed us to increase conversions 10 fold. Smart Search has taken our site search above and beyond the irrelevant results most people were accustomed to getting on a site.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Positive Sales Experience with the Vendor
Product usability was first and foremost the most important. We have a single administrator that does every thing from content creation to user admin. Being able to automate content that is displayed using tags and filters has allowed us to expand the site 10 times over and be a leading industry website for content and usability.
There really isn't much I would change other than have a clear timeline for completion and possibly put functionality in stages of what needs to be functional to launch and what can be added shortly after. We ran into some content issues late in the game and almost missed a critical launch date because we were trying to focus on all the functionality (even things 3 levels in) vs. top tier and required elements.
  • Implemented in-house
Yes
We started with an overall project scope meeting with all the stakeholders. Next was a Discovery phase to vet out any new functionality that may need to be added or find alternate was to accomplish the same visual affect for a user. For extensive wish lists, which happens more often then not, the project is broken into phases and development begins.
Change management was a big part of the implementation and was well-handled
Our latest site instance was a complete redesign - nothing was saved - even product images. For this process, everything was evaluated, what should stay, go, look, feel, functionality, IA, UX...everything. Even with all this the experience was great. Taking a fresh look at how to serve up the best user experience from the ground up makes everything else fall into place.
  • Figuring out the user progression for a quote request to multiple dealers was tough. Each dealer was to only see their name on the recipients list with a master list of recipients going to our administrator. It took a few tries to get this going correctly.
Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
  • In-person training
  • Self-taught
It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
No, I wouldn't recommend setting up a new site without training, but for a content author or even an editor it can be trained internally with a 1/2 hour session. That would include having the user open the screens, get familiar and do a few test documents. Not too hard at all. If you're doing admin or design work, than I would recommend training. It's not that you won't figure it out, but will you figure it out quickly enough to be most productive out of the gate. Better to learn it upfront and not have to redo anything.
Yes
Going for premium support allows our admin to forgo having to go through hoops to validate the need for support for each and every instance - oftentimes to those who wouldn't know the value of the service or support anyway. It also saves accounting time from having to process a PO and cut a check for each instance too.
I give a rating of 9 out of 10 only because sometimes when we call support the problem is fixed for us, but the explanation is vague or none at all. We prefer to know what was done and if possible, if there was something we could have done to prevent needing to call support for it. Not a big deal really.
No
I can't think of a time when we didn't get exception support for Titan CMS. Each and every call to support (mind you there hasn't been a lot of calls/emails) has been followed up and solved or escalated without having to wait in limbo. Our project manager for Titan has been a great liaison for their tech support people regarding personal knowledge of our current setup.
  • setting up content filters
  • renaming tags
  • image library - upload one version and multiple sizes (that you preconfigure) are auto created
  • verwriting an existing document
  • filter in user management doesn't always find a person quickly
Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
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