A Great One-Stop-Shop for Effective Digital Marketing Efforts
January 08, 2024

A Great One-Stop-Shop for Effective Digital Marketing Efforts

Charmian-Marie Beedle | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

I must say, I've been in digital marketing for over 10 years, and Zoho Social truly has put together a unique set of features that fits just right with the needs of businesses, especially Online Business Owners who have Personal Brands!

I particularly love the fact that it doesn't just focus on post-scheduling - it focuses on overall community management and that is absolutely useful.
  • Community Management
  • Push Notifications (for comments, DM's, etc)
  • Insights & Analytics
  • User Interface
  • App
  • Multi-Channel Publishing ease and access
  • Repeat Posts
  • Inability to schedule collab posts for IG
  • Insights take some time to update (Main page insights, not realtime shifts)
  • Improved Turn-Around time on interactions
I've always used the best tools in the industry and would highly recommend them nonetheless. However, Zoho has successfully created the one-stop-shop that delivers on the major tools needed to successfully run multiple brands digitally, AND create easier flows for making sales through social media platforms! I'm truly impressed by the amount of thought that has gone into the making of this app.

Do you think Zoho Social delivers good value for the price?

Yes

Are you happy with Zoho Social's feature set?

Yes

Did Zoho Social live up to sales and marketing promises?

Yes

Did implementation of Zoho Social go as expected?

Yes

Would you buy Zoho Social again?

Yes

Zoho Social is perfect for you if you truly want to have an immersive experience in your digital marketing efforts. It allows you to easily see everything at a glance so that you can spend less time scrolling to find information about your performance, new messages, etc. They've really thought about the needs of online business owners and put everything at our fingertips.

Zoho Social Feature Ratings

Sentiment analysis
6
Broad channel coverage
8
Content planning and scheduling
10
Content optimization
9
Automated routing and prioritization
8
Customer interaction histories
10
Lead generation
8
Content marketing
10
Twitter
10
Facebook
7
LinkedIn
7
Google+
7
Instagram
10
Campaign success analytics
8
Competitor analysis
6
Role-based user permissions & privileges
6
Mobile access
10