Verint® Voice of the Customer™ lets CX Leaders optimize customer experiences in real-time. With Verint Voice of the Customer, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive VoC solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences…
Paper Rater, or PaperRater.com, is a proofreading and grammar checking writing tool available free online or via professional editions. It was acquired and is now supported by Barnes & Noble Education (BNED), since August 2018.
Workbooks offers cloud-based CRM, marketing automation and business applications to the mid-market. Workbooks includes order management and fulfillment, invoicing, and supplier management. Workbooks aims to provide a single 360° view of customers, where the information is accessible anytime, anywher…
OmniGraffle is a wireframing tool for Mac users.
Datanyze is a sales intelligence and lead generation solution. Data can be accessed right within Salesforce.
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members …
Precoro is an Agentic Procurement & AP Centralization Platform that eliminates time-consuming manual procedures and human error, automating operations and centralizing purchasing processes. Precoro AI Crews cover intake to payment, inside each company's own workflows and rules, so procurement an…
SAP Business Warehouse, or SAP BW (formerly SAP NetWeaver Business Warehouse) is SAP's legacy data warehouse solution, now superseded by SAP BW/4HANA, and the SAP Data Warehouse Cloud which was launched in 2019. SAP BW versions up to 7.4 have reached end of maintenance. SAP BW 7.5 support is extend…
Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, whi…
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.
Verizon offers a fleet management platform in Verizon Connect, emphasizing asset tracking and GPS, clear maps and route optimization, and fleet KPI tracking.
HubSpot Service Hub aims to bring customer service data and channels together in one place, and helps scale support through automation and self-service. According to the vendor, Service Hub provides more time for proactive service that delights, retains, and grows your customer base.
Tallie is an expense reporting tool that integrates with other billing or accounting platforms (e.g. bill.com, Quickbooks, etc.) to present an expense management solution. It was supported by Certify since the 2017 merger with that company and Nexonia under the new company Certify Travel and Expense…
BILL Spend and Expense (formerly Divvy) is an all-in-one expense management solution that combines free software with corporate cards to provide you with real-time visibility and customizable control over your business finances.
BMC FootPrints is an IT service management (ITSM) solution featuring workload automation.
Paypro is offered as an all-in-one HR solution that makes the day-to-day better for a company's people. Paypro support teams average 5+ years at Paypro and 10+ years in the industry creating an industry-leading service experience that has led to a 95% client retention rate and an unheard of average …
Google Threat Intelligence, based on the expertise and service of Mandiant, aims to accelerate security and risk decision making – operational as well as strategic – and to enable security teams to focus on threats that matter to them.
TeamCity is a continuous integration server from Czeck company JetBrains.
ITProTV is an elearning platform that aims to allow you to ditch the boring slide shows and start really learning IT. The training is more like a talk show -- you’ll watch your ‘edutainer’ engage with a host and an online audience to create a better-than-classroom experience that you and your team w…
Hubspot Content Hub is used to take control of content assets. The unified platform is used to manage, update, and distribute content from a central location, ensuring everyone has access to the most up-to-date and relevant materials.
IBM Security® QRadar® SOAR is designed to help your security team respond to cyberthreats with confidence, automate with intelligence and collaborate with consistency. It guides your team in resolving incidents by codifying established incident response processes into dynamic playbooks.
ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the…
Convert Experiences is an experimentation platform that offers features and support to run A/B tests across multiple growth channels. Its enterprise-ready advanced features include full stack experimentation, multi-page testing, post-segmentation, sequential testing, targeting with 40+ filters, trig…
Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can al…
