TeamViewer is excellent and easy to use!!
August 17, 2021

TeamViewer is excellent and easy to use!!

Abdul S. Usmani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer

TeamViewer is excellent for screen shares with remote users! I use it mainly for collaboration and remote support.
  • Screen share capability.
  • Meetings.
  • VoIP.

Do you think TeamViewer delivers good value for the price?

Yes

Are you happy with TeamViewer's feature set?

Yes

Did TeamViewer live up to sales and marketing promises?

Yes

Did implementation of TeamViewer go as expected?

Yes

Would you buy TeamViewer again?

Yes

TeamViewer implementation was very simple. Our users are mainly on the PC in the office and our remote tech support teams can easily access users screen sessions without any issues.
We have enabled two-factor authentication. It is great for security.
If I am away from the office and trying to resolve an issue for someone, I can set up a quick TeamViewer meeting and work with the customer right away.

TeamViewer Feature Ratings

Screen sharing
9
File transfer
8
Instant message
9
Secure remote access with Smart Card authentication
5
Access to sleeping/powered-off computers
4
Over-the-Internet remote session
7
Initiate remote control from mobile
7
Remote management of servers & workstations
7
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated