Overall Satisfaction with ActivTrak
It is used on our sales team, all of our employees work from home. It helps us with our timesheets and to check on employees to make sure they are not saving customer data.
- Keeping track of employee time
- Tracking what the employee does and where
- Used for training employees
- Computer and user views are sometimes hard to read.
- Easy removal of old computers
- Helped us to weed out employees that were not doing their job
- Helped us with security, one employee was letting their kid surf on the system
- Getting alerts for non approved websites
- Video/snapshot of user activity
- Helps to verify time reports
It helped us change to have the employees work from home instead of working in our call center, also for us it helped to reduce cost by not having a lot of offices.
We mostly use it for employee tracking. It does help with burnout along with knowing who to reward for above and beyond duty.
Yes, in the training aspect it has helped us understand who is struggling with technology and need help and the ones who will not use it.
Do you think ActivTrak delivers good value for the price?
Yes
Are you happy with ActivTrak's feature set?
Yes
Did ActivTrak live up to sales and marketing promises?
Yes
Did implementation of ActivTrak go as expected?
Yes
Would you buy ActivTrak again?
Yes