8x8, a great dialer that can become even more.
July 21, 2023
8x8, a great dialer that can become even more.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series
All phone calls and texts. Video calls and screen share. Search function regularly to track calls.
- Search calls.
- Make calls.
- Search text via keywords.
- Filter to indicate incoming SPAM calls.
- A place to put notes for the numbers.
- Increased speed on audio as there is often lag in the audio.
- 8x8 makes dialing out to all my clients so much easier than just using my phone, making it more speedy and efficient.
- 8x8 does have a lag, however, and sometimes my clients get frustrated at the delays.
- The search function on 8x8 allows me to find conversations quickly and efficiently.
Follow-up boss is a CRM and dialer combined, which is ideal. However, it is much clunkier and harder to use. On a pure dialing basis, 8x8 is much more efficient and streamlined. However, should 8x8 add a note section for each number dialed, it would improve the product significantly.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes