8x8 X is the Bar, Period !
November 07, 2023

8x8 X is the Bar, Period !

Ronny Correa | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series

8x8 X is a Dream for the New User and their Customer Service team feels like in-house support. The All Company Message Room has become our company chat which gives our Project Manager the ability to stay on top of everything, not to mention the quality of calls and easy to use Analytics with detailed reports on Dials, phone time and immediate access to recorded calls. 8x8 not only gives us a Professional look with the Company Caller ID and Department Extensions, but it has helped us Improve our Productivity by 30%. I cant see my company being where it is without it.
  • Records every call
  • Allows you to Communicate with your team in private messaging rooms
  • Great Quality Calls
  • Training on all their Features
  • To be honest up to this point I have not encountered any problems, I love my 8x8.
  • With 8x8 my company has seen a 31.3% to be exact productivity growth in 2023 and the year is Not Over.
After using pretty much all of the top competitors including Ring Central 8x8 is a Better Fit not only in reporting and features, but their Customer Service Team is a Dream.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

If you are a Phone Driven Business with Remote Staff and need a Reliable Service with Excellent Support and the Ability to provide you with Detail Reports on Everything from a Single Extension or a Company Wide Report in seconds, then do yourself, your staff and your Business a Favor, Hire 8x8 for Exceptional Results!

8x8 Work Feature Ratings

Hosted PBX
Not Rated
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
Not Rated
Audio conferencing
10
Video screen sharing
Not Rated
Instant messaging
10
Mobile app for iOS
10
Mobile app for Android
Not Rated