Item: Acquia Digital Experience Platform
Rating: 10
Author: Lisa Stephens, PhD

Use Cases and Deployment Scope

We launched FLEXspace.org on the Acquia Platform on the recommendation of our developer. FLEXspace is a complex portal where each "member" is also a mini-administrator, uploading exemplars of different types of technology enabled education spaces. When the version of Drupal reached end of life, our new developer KWALL.com already had a good relationship with Acquia, and the transition has been very smooth with very results! We're anxious to launch the new portal in the coming weeks.

Pros and Cons

It's fast, no lag time
Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
Platform is very accessible to those who know how to manage the back end software.

Return on Investment

A reliable platform = happy user base!
Ours is a non-profit service, we are happy that people appreciate and recommend the site for its content.
FLEXspace.org rapidly grew to over 6,000 users from 1,400 educational institutions across 75 countries - it is a joy to watch educators contributing content and sharing ideas.

Time to Market

I'm not sure. We have not really taken advantage of these multiple channels to date, but anticipate that we may with the fresh launch.

Scalability

Multiple people are using the platform across the development team, as well as key administrative users - but most importantly, each individual user is able to function as a mini-administrator on their site - creating their own sub-collections, searching by themes, pulling up information on demand that helps them with their roles. The stats may not be impressive to a commercial operation, but the membership is collectively hitting the site roughly 1M times a year.

Alternatives Considered

Frankly, I think it was just good luck that we had a developer who trusted the platform and recommended we use it!

Key Insights

Do you think Acquia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Acquia Digital Experience Platform's feature set?

Yes

Did Acquia Digital Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Acquia Digital Experience Platform go as expected?

Yes

Would you buy Acquia Digital Experience Platform again?

Yes

Other Software Used

Adobe Acrobat, Adobe Premiere Pro, Adobe PhotoShop

Likelihood to Recommend

I appreciate that their staff is very proactive in reaching out for account renewal, managing the bureaucracy of our accounts system, and being generally good humored during all interactions. It may sound like a little thing, but when you're grinding away all day at a desk, it's a welcome relief (particularly if related to some kind of technical challenge) to have a friendly, well humored, empathic account manager!

FLEXspace.org Appreciates Acquia!

Software Version

Modules Used

Overall Satisfaction with Acquia Digital Experience Platform