Great Customer Service!
November 19, 2015

Great Customer Service!

Ryan Range | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On

We use Act-On for our mass outreach needs. It's wonderful for getting our message out!

Pros

  • Great Customer Service!
  • Fast, timely!
  • Knowledgeable!

Cons

  • Could be a bit more user friendly.
  • Some aspects are hard to follow.
  • Increased efficiency
  • Insightful data
  • More precise prospecting
Getting the message out makes it the perfect tool for what we are trying to accomplish.

Act-On Feature Ratings

6.4
WYSIWYG email editor
5
Dynamic content
5
Ability to test dynamic content
6
Landing pages
5
A/B testing
5
Mobile optimization
5
Email deliverability reporting
10
List management
10
Triggered drip sequences
Not Rated
8.0
Lead nurturing automation
7
Lead scoring and grading
Not Rated
Data quality management
9
Automated sales alerts and tasks
Not Rated
Not Rated
Event/webinar marketing
Not Rated
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
9.0
Dashboards
Not Rated
Standard reports
9
Custom reports
Not Rated
7.0
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
7
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated

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