Acumatica helps to build for the future
Updated January 29, 2024

Acumatica helps to build for the future

Nakuma Scott | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • DIstribution Management Suite

Overall Satisfaction with Acumatica

We use Acumatica to manage production, sales and fulfillment. Acumatica allows us to funnel data from these business segments into the financial modules. Having the data readily available allows us to provide more meaningful reports and drives better decision-making across the organization. Essentially, Acumatica allows us to grow and better position the business for the future.

Pros

  • Integrates with external systems
  • Provides access to a community for guidance and support
  • Gets the finances right

Cons

  • The systems is not pretty and younger generations appreciate visually appealing interfaces
  • The available ISV solutions can be difficult to navigate and discover
  • It has improved fulfillment efficiency
  • It has turned tech-phobic executives into avid users
7-12 months
Acumatica Direct
Acumatica helps us confidently answer requests and provide detailed metrics to our clients. We can rely on the data that comes into the system from external sources via connectors and other integrations. Consolidating all the data in one place gives the operations, sales account management, and financial teams the ability to run comprehensive reports.
Acumatica seamlessly integrates with our external eCommerce provider, Shopify. They partner directly with Shopify to ensure that Acumatica can support Shopify's portfolio of features and allows us to leverage Shopify's benefits. As Shopify continues to expand its product offerings and connection to emerging sales channels, we can trust that we'll be able to tackle whatever great innovation comes down the pipes next.
The pricing structure is straight-forward compared to NetSuite.

Do you think Acumatica delivers good value for the price?

Yes

Are you happy with Acumatica's feature set?

Yes

Did Acumatica live up to sales and marketing promises?

Yes

Did implementation of Acumatica go as expected?

I wasn't involved with the implementation phase

Would you buy Acumatica again?

Yes

Acumatica is well-suited to managing eCommerce fulfillment workflows and integrating with popular eCommerce solutions, such as Shopify and BigCommerce. This promotes seamless D2C experiences for our customers and makes it easier for our creative teams to focus on product development and other business growth opportunities. It is not a robust customer service solution and we opt to use external services to manage customer service inquiries.

Acumatica Feature Ratings

10.0
Accounts payable
10
Accounts receivable
10
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
10
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
10.0
Billing Management
Not Rated
Cash and Asset Management
10
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
10.0
Inventory tracking
10
Automatic reordering
Not Rated
Location management
Not Rated
9.5
Pricing
10
Order entry
10
Credit card processing
8
Cost of goods sold
10
Order Orchestration
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Not Rated
Dashboards
Not Rated
Standard reports
Not Rated
Custom reports
Not Rated
Not Rated
API for custom integration
Not Rated
Plug-ins
Not Rated
Not Rated
Role-based user permissions
Not Rated
Single sign-on capability
Not Rated
Not Rated
Award Lifecycle Management
Not Rated
Project Financial Management ()
Not Rated
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
10.0
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Requisitions-to-Purchase Orders Integrated
10
Supplier Management
Not Rated
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Not Rated
Transportation Planning and Optimization
Not Rated
Transportation Execution Management
Not Rated
Trade and Customs Management
Not Rated
Fulfillment Management
Not Rated
Warehouse Workforce Management
Not Rated
Not Rated
Production Process Design
Not Rated
Production Management
Not Rated
Configuration Management
Not Rated
Work Execution
Not Rated
Manufacturing Costs
Not Rated
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated

Using Acumatica

75 - They cover operations, fulfillment, sales, finance, tech, and executive management.
6 - Many of our team members come from careers in technology consulting. They have experience implementing ERP and troubleshooting all the ways the software touches the business.
  • Sales order consolidation
  • Fulfillment
  • Inventory tracking
  • Financial reporting
  • Track client relationships as projects
  • View different areas of the system on one screen
  • Accelerate adoption of new sales channels
It is almost certain that we will continue to use Acumatica for the next two years.

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