Solid platform that does what you need it to do as expected.
April 29, 2021

Solid platform that does what you need it to do as expected.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Acrobat Reader DC

Adobe Acrobat Reader DC is being used across the entire organization for document management for anything from legal documents, job descriptions, offer letters, non-disclosure agreements, resumes, etc. It helps us to manage documents and ensure their successful transportation electronically and integrity as well to ensure they cannot be altered or revised without permission. We also are able to extract certain parts of documents that we need in case we don't need the entire document for audits, etc.
  • We're able to break down large documents and isolate certain sections of them if we only need for example 3 pages out of a 70-page document. It helps to organize things quickly and focus on what is needed the most.
  • We can transmit documents and other things and with the peace of mind that they will not be adjusted or altered without or permission. Documents can't be doctored or tampered with.
  • It lets us adjust, manipulate, etc. things easily as well for large projects and documentation. If we need to change verbiage or add extra text to things, etc.
  • The logical pathways on how to do certain things aren't always very clear in Adobe. Steps and processes, such as breaking down documents or extracting certain pages, should be intuitive, but it's really not when you're in the dashboard.
  • The help and support features and sections aren't very helpful either. They also further make things confusing but adding in the "upgrade" option at an additional cost in the standard version of the platform when you're trying to click on simple things.
  • Instruction and UX/UI interfaces can be more clear and user-friendly.
  • Being able to extract certain pages or sections from much larger documents. We are audited due to government contracts so sometimes large documents are requested, but it's really only necessary to have 1-2 pages of it.
  • Secure and reliable transmission of documents. They can't be altered or doctored unless they have the correct access and permissions.
  • Overall document management. With everything electronic these days, it's important to be able to organize, manage, and store files easily.
  • It has had a positive impact I would say, it has made the lives of employees easier.
  • I'm not privy to the cost of the platform, but I believe it's had a positive return on investment for the organization and how it can be leveraged in so many different ways.
  • There's not much else to say here, but it's been a positive experience having the tool. Certain departments leverage it more than others, but all in all, it's been a good resource.
I haven't had a lot of experience with any competing products that are in the same realm as Adobe Acrobat Reader DC so I don't have a ton of insight here. This the main product we use for that type of purpose and it's performed well; I can't imagine any need to end a contract or subscription with how well it's been performing unless the cost went up drastically.

Do you think Adobe Acrobat Reader delivers good value for the price?

Not sure

Are you happy with Adobe Acrobat Reader's feature set?


Did Adobe Acrobat Reader live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Adobe Acrobat Reader go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Acrobat Reader again?


Adobe is well-suited for really any size organization that needs document management software that can be leveraged in really any department. Whether it's legal, human resources, audit, and risk, etc. being able to organize, manipulate, and organize documents is crucial in any organization that is moving to fully electronic systems. This program may be less appropriate for organizations or smaller [businesses] that don't rely on electronic documentation or electronic transmitting of documents as much[,] or more obvious if there is no budget for it.