Campaign Wins in Customizability
July 29, 2019

Campaign Wins in Customizability

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Adobe Campaign v6/v7 – Hybrid

Modules Used

  • Message Center
  • Transactional Messages

Overall Satisfaction with Adobe Campaign

It is used by our company to implement one of our clients email marketing programs.
  • Campaign allows you to be very granular in workflows.
  • Ability to use programming and database selection right in the workflow and message components
  • Persistent delivery landing pages is helpful and unique
  • Mac client!
  • The ability to be so granular and customizable can be a hinderance to new users
  • We've run into some minor issues with using external data, but it is really a unique issue to our specific use case
As earlier stated, it is really about the customizability. We used and still do use the other platforms mentioned. But our clients on Adobe Campaign needed a more sophisticated solution. We would be able to achieve the same outcomes on a different tool, but the difference is they would require much more regular and manual attention.
It is perfect for anybody who wants to run a highly customized workflow with many branching conditionals. We use workflows to split recipients based on different criteria and send at different times. It is also sophisticated in the ability to use javascript right in the messages to generate dynamic content. It is probably not the best tool out there for people seeking a simple solution to send static emails to a fixed list of recipients.

Adobe Campaign Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
9
Ability to test dynamic content
7
Landing pages
8
A/B testing
8
Mobile optimization
Not Rated
Email deliverability reporting
5
List management
5
Triggered drip sequences
5
Calendaring
7
Dashboards
8
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
6
Customizability
9
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated