A wonderful versatile tool
October 27, 2023

A wonderful versatile tool

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Marketo Engage

Using Adobe Marketo Engage for everyday outreach. We are automating our sales team outreach and managing website forms through it, apart from the usual outreach. Webhooks are a blessing. It's awesome that you can create landing pages within Adobe Marketo Engage and have them, forms and flows under the same roof. It gives great flexibility and helps a lot with the work.
  • Complex flows
  • Form management
  • Data value change based triggers
  • I'd like to see Adobe Marketo Engage provide updated ready to use templates for emails and LPs
  • AI would be a wonderful addition to their offerings
  • Better account management
  • Lead Management
  • Prospecting / New Business
Nurtures are a great way for prospecting. Adobe Marketo Engage has a pretty comprehensive way to build these and deliver reporting. Also, as I mentioned on the previous questions, having all under the same roof definitely helps with the work and building complex flows that can otherwise be hard to achieve. Gating content is pretty easy and following with a well built lead scoring campaign is not that hard to build.
Adobe Marketo Engage is way better than other tools I've used. I like to compare it to Excel - it has all the basic tools and it's up to you to arrange them in a meaningful way. The same goal can be achieved in lots of different ways, so you can let your creativity loose.

Do you think Adobe Marketo Engage delivers good value for the price?

Yes

Are you happy with Adobe Marketo Engage's feature set?

No

Did Adobe Marketo Engage live up to sales and marketing promises?

Yes

Did implementation of Adobe Marketo Engage go as expected?

Yes

Would you buy Adobe Marketo Engage again?

Yes

Adobe Marketo Engage is a wonderful tool for basic and for complex outreach. Its batch and trigger smart campaigns give great flexibility on achieving your goals. Automating the sales outreach is useful, however, I wish Adobe Marketo Engage could offer some sort of inbox for receiving messages that users can use via custom flows for automatic detection of next actions. Probably this will come once AI is introduced. One can only help.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
5
Dynamic content
8
Ability to test dynamic content
5
Landing pages
7
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
Not Rated
List management
Not Rated
Triggered drip sequences
Not Rated
Lead nurturing automation
8
Lead scoring and grading
9
Data quality management
8
Automated sales alerts and tasks
8
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Dashboards
9
Standard reports
9
Custom reports
9
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
Not Rated
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated