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Easy to use and speeds up processes
January 26, 2021

Easy to use and speeds up processes

Patrick MacCartney | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adobe Sign

We use Adobe Sign across the entire company to send contracts to prospects and customers. Prior to using Adobe Sign, we printed contracts, mailed them to others to sign, and waited for them to be returned to us before we could set up new services. This speeds up the entire process to get signatures on our contracts.
  • Easy to use
  • Easy to see where the contact is in process
  • Easy to store and access signed contracts
  • Speeds up contracting process
  • Don’t have to mail anything
  • No loss of paperwork
Never had any issues. I don't recall a time when we had to contact support for a question. They only time we needed to contact Adobe is for assistance on some compliance questions and working on our Adobe contract/agreement. The fact that we don't have to contact support is because it is easy to use.
Very easy to use and implement. We have implemented Adobe Sign with our sales organization and everyone has adapted to it extremely well and loves it.
It's critical to get new services signed for so they can be implemented quickly. It improves our service for our customers and supports our high-tech approach. This also ties nicely into our need to store contracts in our customer database system.

Do you think Adobe Acrobat Sign delivers good value for the price?

Yes

Are you happy with Adobe Acrobat Sign's feature set?

Yes

Did Adobe Acrobat Sign live up to sales and marketing promises?

Yes

Did implementation of Adobe Acrobat Sign go as expected?

Yes

Would you buy Adobe Acrobat Sign again?

Yes

Not as expensive. It seemed like DocuSign had more features but unnecessary features for us that didn't justify the price.
Smartsheet, Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
Great to get signatures on documents. Some use cases are contract signings, proposal agreements, incentive agreements, policy acceptance, audit sign-offs, and more. It is less appropriate if someone doesn't need an actual signature; rather, just an electronic approval of some information. Sometimes people think they always need a signature because they always have in the past.