Dollars waiting to be obtained
Updated February 26, 2021
Dollars waiting to be obtained
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Tax Credits
Overall Satisfaction with ADP SmartCompliance
Tax credit programs are being used throughout the corporation. ADP SmartCompliance allows time to be freed up by multiple departments. We were manually doing WOTC and other state programs internally.
- Eliminates errors
- Saves time
- improves productivity
- Different compliance report views when dealing with automation
Do you think ADP SmartCompliance delivers good value for the price?
Yes
Are you happy with ADP SmartCompliance's feature set?
Yes
Did ADP SmartCompliance live up to sales and marketing promises?
Yes
Did implementation of ADP SmartCompliance go as expected?
Yes
Would you buy ADP SmartCompliance again?
Yes
- Utilize new tax credit programs
- Reduced hours needed to support tax credit programs
- Provide a snap shot every 30 days on credits earned
- Peoplesoft
Reports provided us with opportunities that have been missed and allows us to reinforce our process steps.
My ADP account Manger is the best of the bunch. She is always staying in contact with me in regards to changes at both the federal, state, and local level in regards to tax credit changes and opportunities.
Using ADP SmartCompliance
100 - HR, Tax, Payroll
2 - HR, Tax, and Payroll background
- Tax Credits
- tool that provides end users with up to date activity and analysis
- Converting from paper to electronic 8850
Evaluating ADP SmartCompliance and Competitors
- reputation
Have a more definitive RFP process.
ADP SmartCompliance Implementation
- None to my knowledge
ADP SmartCompliance Training
- Online training
- in-person training
- no training
Configuring ADP SmartCompliance
No - we have not done any customization to the interface
No - we have not done any custom code
ADP SmartCompliance Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not Sure
As we have moved from a paper process to electronic process for the 8850, our account manager has been fantastic. Resourceful and attentive to all our questions.
Using ADP SmartCompliance
| Pros | Cons |
|---|---|
Relatively simple Technical support not required Consistent Convenient Familiar | None |
- all
- none
ADP SmartCompliance Reliability
Integrating ADP SmartCompliance
- Applicant tracking system
It has taken many months and some obstacles with multiple vendors being involved. But success has occurred.
i do not know
Weekly communication
Relationship with ADP
pricing
be open and know that both sides need to win
Upgrading ADP SmartCompliance
Yes - no issues
- information was increased
- analytics are provided
- timely data