Great for submitting electronic tax payments
November 22, 2021
Great for submitting electronic tax payments
Score 7 out of 10
Vetted Review
Verified User
Modules Used
- Employment Tax
- Tax Credits
Overall Satisfaction with ADP SmartCompliance
We use ADP SmartCompliance to electronically file our payroll taxes. We also submit agency notice letters and refund checks for ADP to verify and research.
- Easy to upload files.
- Easy to acknowledge and correct problems with local agencies not set up.
- Hard to get ADP SmartCompliance to add ER deferred social security amounts to files for amended 941 returns.
- Hard to get ADP SmartCompliance to use credits we know we have with tax agencies.
- Reports are not user friendly.
Do you think ADP SmartCompliance delivers good value for the price?
Not sure
Are you happy with ADP SmartCompliance's feature set?
No
Did ADP SmartCompliance live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP SmartCompliance go as expected?
I wasn't involved with the implementation phase
Would you buy ADP SmartCompliance again?
No
- Time saved in researching tax documents.
- Reduced some compliance risk while creating other risks.
- None
I did not use Symmetry Payroll Tax Engine long enough to make a comparison.
It is very basic and information we could track and find ourselves.
A lot of money is spent on giving general overviews without direct answers. They don't want to be responsible for some things. This requires us to use our CPA firm to get confirmed answers.