Happy with ADP Workforce Now
February 22, 2020

Happy with ADP Workforce Now

Colleen Carpenter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now across our entire organization. It is our HRIS, and we use it to track Time and Attendance, Benefits, Performance, ACA Reporting, and Compensation.

Pros

  • You are able to make effective date changes, which makes it very easy to stay up on organization change.
  • It builds out benefit plans very well and makes the open enrollment process very easy.

Cons

  • Setting up states, localities, and unemployment accounts for clients
  • ADP nickel-and-dimes you on cost. It would be nice to have things added at no additional cost, especially if a client has been with ADP for a long period of time.
  • The benefits dashboard has saved me close to 5-10 hours of time pulling reports for benefit enrollments and checking the status of peoples' enrollments and sending follow-up email reminders to enroll.
I have only ever worked with ADP so I do not have much to compare it to. It helps me with my job in HRIS, processing payroll and benefits.
  • All of our benefit carriers
  • Wellness Platform
ADP Workforce Now is very user-friendly and has made great strides. ADP is always open to feedback and is always changing and improving. The one negative thing I would say is their analytics are sometimes not as accurate as we would hope. We seem to have to get them refreshed a lot. Payroll is very seamless and ADP makes it easy to process multiple company code payrolls at once.

ADP Workforce Now Feature Ratings

8.2
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
5
Organization and location management
8
8.5
Pay calculation
9
Support for external payroll vendors
8
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
Reimbursement management
8
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
9
8.7
View and generate pay and benefit information
8
Update personal information
10
View company policy documentation
8
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
8.0
Performance plans
8
Performance improvement plans
8
Review status tracking
8
Review reminders
8
Multiple review frequency
8
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
8.0
Corporate goal setting
8
Individual goal setting
8
Line-of sight-visibility
8
Performance tracking
8
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Applicant Tracking
8
Notifications and Alerts
8

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