Overall Satisfaction with ADP Workforce Now
ADP Workforce Now is used for all employee tracking of time and benefits. It is used for our YTD cost and tracking of payroll. I find that the reports that ADP Workforce Now offers are extremely helpful. There is rarely a time I need to call and speak with someone from ADP because the program is very user-friendly. I came to my current job that utilizes Workforce Now and I was amazed how much easier the program made payroll and time and attendance tracking. I have several friends from college that are now Human Resource Managers like myself and I am always explaining to them how much easier ADP Workforce Now would be for them. Highly recommended.
- Time and Attendance Tracking for the employees to access. They can easily change tasks and departments right from their smartphones.
- The employee app shows employee tax information, pay statements, and benefit details. This reduces the amount they need to call Human Resources because the answers are always at their fingertips.
- I feel like they could have their customer service phone personnel speak better English, it is often extremely hard to understand their accents.
- I dislike the pay statement on the dashboard because they do not show YTD totals on each pay statement. You have to run a special report for that. It seeems like wasted time.
- This is a hard question to put a number on. But we feel compared to other payroll companies we have saved around $15,000 a year with ADP.
- We use BASIS for our invoicing and cost tracking company-wide.
- QuickBooks for banking.
Paychex Flex is a great system, but the price they charge isn't worth a few more bells and whistles.
QuickBooks is extremely basic for payroll and not ideal for a company like ours that has so many moving parts.
QuickBooks is extremely basic for payroll and not ideal for a company like ours that has so many moving parts.