ADP WFN is perfect for our company!
February 21, 2020

ADP WFN is perfect for our company!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

I recently implemented ADP WFN for our entire organization. We are utilizing it for HRIS, payroll, time and attendance, and performance management.

Pros

  • The implementation process was so smooth! The consultants were easy to work with, very accessible and easily worked with me with any issues we encountered.
  • Uploading employee data from previous system was so easy!

Cons

  • Since we are still new to the system, there is nothing that I have issue with just yet.
  • ADP WFN has streamlined our HRIS.
  • Employee satisfaction has increased.
We are a pretty small company, so when I considered purchasing the system, I had to think about not only where our business is now, but also where we see our business in the future. ADP WFN works for us now with less than 100 employees, but I also see it working for us when we are much larger.
  • None yet
I used UltiPro at my last job, and I wouldn't even consider them with my new company. Ultimate Time Keeping and Core System don't "talk" to one another, although they are within the same system. That led to PTO never calculating correctly for hourly employees. That system might be OK for a company with only salary employees, but it was terrible for a company with hourly and salary employees. Their customer service was also a nightmare as their internal turnover consistently effected who our representative was.

My experience with ADP WFN has been so much nicer than the experience I had with Ultimate.
I would absolutely recommend ADP WFN to other companies and HR associates. From the sales process, to implementation, to running the first couple of payrolls, ADP has exceeded my expectations! I like that all of our employees information is in one place. Employees understand that they can log in and view their time, request time off, change their personal information and more. They appreciate that there is an app that they can put on their phone.

ADP Workforce Now Feature Ratings

9.3
Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
10
8.7
Approval workflow
10
Balance details
8
Annual carry-forward and encashment
8
10.0
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
8.7
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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