Overall Satisfaction with ADP Workforce Now
We use it across the entire organization to manage a variety of HR administrative processes like time keeping, PTO scheduling, payroll, benefits and performance management cycles.
- Timekeeping - clocking in/out - seamless
- Setting up Intro, Mid-Year and Annual Performance Reviews
- Housing and accessing Pay Statements
- Notification of tasks to-do
- The Performance Improvement Plan Form - It lacks the same consistency as the other performance management forms. No printable feature for the finalized PIP Plan, so that it can be provided to the employee for their records. Now we just copy and paste or screen shot it for employees, which looks less polished. Limited space to document without attaching forms in key competency areas. For a PIP documentation is critical and we want managers to write more and not have to edit what they are attempting to convey. Does not have a notification feature to keep managers on track like the other plans. This process becomes manually intensive for me as the administrator and I must be the one to remind managers. Would prefer more automation.
- Job Titles and Competencies - Need an easier way to swap out. We are currently creating core competencies for the bank and would like to be able to easily swap out and plug in the new competencies. Right now we have to go into each job title, manually remove all of the job competencies and then manually plug in the new competencies. Not hard, but time-consuming
- Job Descriptions - Would like a place to store job descriptions so that managers and employees can access them as needed. Would also be nice if they had a sign off feature included that allows employees to sign off in the app and stored for HR review.
- PTO Balances - Not sure if it always shows the most up-to-date balances. Would also like to be able to see as an end user, all the days I have taken so that I can align them with my balances and for record-keeping.
- Streamlines our process
- Centralizes where we put things
- Simplifies process for employees
- Can create additional work when there is no current solution in place
- LMS
- Job Pricing Models
- 401K and Benefits
Primarily just to make it easier to access and transfer information seamlessly from one platform to another. Some were easier than others.
Pretty evenly for feature-wise, more costly for UKG, but customer service is excellent!
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of ADP Workforce Now go as expected?
I wasn't involved with the implementation phase
Would you buy ADP Workforce Now again?
Yes