Happy, but room for improvement
October 06, 2021
Happy, but room for improvement
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ADP Workforce Now
We use ADP Workforce Now for payroll processing and time and attendance tracking.
- Payroll payment and tax payments.
- Onboarding is easy.
- Terminating is easy.
- Very slow response times to queries.
- Navigating the system is difficult.
- I find it complicated to adjust payroll dates or correct errors.
- Ease of doing transactions myself (previously we had a phone-in process with ADP Workforce Now).
Do you think ADP Workforce Now delivers good value for the price?
Yes
Are you happy with ADP Workforce Now's feature set?
Yes
Did ADP Workforce Now live up to sales and marketing promises?
Yes
Did implementation of ADP Workforce Now go as expected?
Yes
Would you buy ADP Workforce Now again?
Yes