In my opinion, make sure not to hear their support team advice or you'll end up paying money for nothing.
September 11, 2023
In my opinion, make sure not to hear their support team advice or you'll end up paying money for nothing.
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with AdRoll
In my experience, AdRoll used to work fine, but they made an upgrade to their plans and everything stopped working. Now, they don't support other currencies than USD - so be careful to only subscribe to their service if you live in the US. I think the support is terrible, they will do anything to keep your money without them compromising on anything. My experience has been that basically, they will be always right, the customer is never right.
- channel ads
- Support
- Customer Service
- Functionality
- Compatiblity
- Support for other currencies
- Their offer
AdRoll is cheap, but I believe with cheap products comes cheap results
Do you think AdRoll delivers good value for the price?
No
Are you happy with AdRoll's feature set?
No
Did AdRoll live up to sales and marketing promises?
No
Did implementation of AdRoll go as expected?
No
Would you buy AdRoll again?
No
AdRoll Feature Ratings
AdRoll Support
| Pros | Cons |
|---|---|
None | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Not kept informed Difficult to get immediate help Need to explain problems multiple times Support doesn't seem to care Slow Initial Response |
Yes - No. They just said they wouldn't fix that as it is not a priority.