Agorapulse is an all-around winner
September 30, 2019

Agorapulse is an all-around winner

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Agorapulse

We are a social media marketing agency that uses Agorapulse every day, 12 hours a day, 365 days a year. It is used by our community management team. We have 31 profiles and 12 users - soon to be 45 profiles with 20 users. It helps us streamline all incoming communications so they come through one platform and we aren't having to check each profile individually.
  • Separate inboxes for each profile.
  • Easy communication between users/team members.
  • Live chat function - Someone always on hand to help you if you have a problem.
  • Automatic tagging.
  • Saved replies.
  • Profanity filter.
  • If a message is assigned to someone and you reply to it, it automatically un-assigns the message and puts it in the "all" inbox.
  • We've found it a lot cheaper than other products on the market and with a lot more features to boot.
Agorapulse has the best price, best features, best functionality, and best support.
It's great if you are looking after a lot of different profiles, as everything comes through one platform and you can see any comments and messages come through in real-time.

Agorapulse Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
7
Not Rated
Content planning and scheduling
Not Rated
Audience targeting
Not Rated
Workflow management
Not Rated
Customer interaction histories
10
Bulk actions
8
Not Rated
Lead generation
Not Rated
Campaigns and promotions
Not Rated
Twitter
10
Facebook
10
LinkedIn
10
Instagram
7
Campaign success analytics
7
Real-time tracking
10
Competitor analysis
7
Role-based user permissions & privileges
8
Mobile access
7