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Apptio Suite: A One-Stop Shop for IT Cost Management and Cloud Optimization
January 24, 2023

Apptio Suite: A One-Stop Shop for IT Cost Management and Cloud Optimization

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

ApptioOne

Modules Used

  • IT Financial Management Foundation

Overall Satisfaction with ApptioOne

In our organization, we use ApptioOne to gain a comprehensive understanding of our technology spending across the enterprise. The product helps us to identify areas of inefficiency and overspending and make data-driven decisions that drive cost savings and improved operational efficiency. We also use ApptioOne to provide transparency and accountability to our internal stakeholders and to support strategic planning and budgeting processes. Our use case covers all aspects of IT cost management, including IT Financial Management, IT Asset Management, IT Service Management, and IT Benchmarking.
  • ApptioOne provides detailed visibility into technology spend, enabling our organization to identify areas of inefficiency and overspend. This allows us to make data-driven decisions that drive cost savings and improved operational efficiency.
  • ApptioOne offers a range of IT Financial Management capabilities, such as budgeting, forecasting, and chargeback, which enable us to align our IT investments with our overall business goals and objectives.
  • ApptioOne supports IT Service Management, IT Asset Management, and IT Benchmarking, which allows us to optimize the value of our technology investments and improve overall service delivery. This includes identifying underutilized assets, tracking service level agreements and service performance, and benchmarking against industry peers.
  • One area where ApptioOne could improve is in the ease of use and navigation of the platform. Some users have reported that the interface can be complex and overwhelming, making it difficult to find the information they need quickly and easily.
  • Another area of improvement could be in the data integration and data quality capabilities of the platform. Some users have reported challenges with getting accurate and consistent data across different systems, which can make it difficult to get a complete and accurate picture of their technology spend.
  • A third area of improvement could be in the level of automation and self-service capabilities offered by the platform. Some users have reported that certain processes, such as budgeting and forecasting, are still relatively manual and time-consuming, and would benefit from more automation and self-service capabilities.
In our organization, we use the data ingestion and modeling feature to import and consolidate data from various sources such as financial systems, IT service management tools, and IT asset management systems. This allows us to get a holistic view of our technology spend and make accurate, data-driven decisions.We use the accelerated budgeting and forecasting feature to align our IT investments with our overall business goals and objectives. This feature enables us to quickly and easily create budgets and forecasts based on historical data, and make adjustments as needed to stay on track.Flexible analytics and reporting is an important feature for our organization as it allows us to create customized reports and dashboards tailored to the specific needs of different stakeholders. This feature is also essential to our IT Service Management, IT Asset Management and IT Benchmarking capabilities.Other important ApptioOne MX features for our organization include IT Financial Management, IT Service Management, IT Asset Management, and IT Benchmarking. These features help us to optimize the value of our technology investments and improve overall service delivery. They allow us to identify underutilized assets, track service level agreements and service performance, and benchmark against industry peers.
  • ApptioOne can help my clients to identify areas of inefficiency and overspending in their technology spending and make data-driven decisions that drive cost savings. For example, an organization may be able to achieve a 10% reduction in their IT budget as a result of using ApptioOne.
  • ApptioOne's budgeting and forecasting capabilities helped one of my clients to align their IT investments with their overall business goals and objectives, and accelerate the budgeting and forecasting process. For example, an organization may be able to reduce their forecasting cycle time by 50%.
  • ApptioOne helped my client to improve collaboration and communication between IT, finance, and business units. For example, an organization may see a 20% increase in cross-functional collaboration and alignment as a result of using ApptioOne.
In my experience as a consultant, the post-sales support team at Apptio has been excellent. They have been highly responsive and dedicated to ensuring that our organization is able to fully leverage the capabilities of ApptioOne and achieve our desired outcomes. The support team has provided a wide range of services, including training, onboarding, and ongoing technical assistance. They have been knowledgeable, professional and have always been quick to address any issues or concerns that we have had. Additionally, they have been proactive in identifying opportunities to improve our usage of the platform and suggesting best practices. Overall, the post-sales support team has been a valuable resource and has played a key role in ensuring the success of our implementation.
  • Cloudability
As a consultant that has used both ApptioOne and Cloudability, I can attest to the significant business impact of using multiple Apptio products together as a suite solution. The integration between the two platforms has allowed us to gain a more complete and accurate understanding of our technology spend across the enterprise.One key benefit has been the ability to gain a deeper understanding of our cloud spend and usage patterns. By using Cloudability in conjunction with ApptioOne, we have been able to identify areas of inefficiency and overspend in our cloud usage, and make data-driven decisions to optimize our cloud investments.Another important benefit has been the ability to improve the alignment between IT and finance. By using ApptioOne's IT Financial Management capabilities in conjunction with Cloudability's cost and usage data, we have been able to better align IT investments with overall business goals and objectives.In addition, using multiple Apptio products together has enabled us to improve the accuracy and completeness of our IT cost data, which in turn, has led to improved transparency and accountability to our internal stakeholders, and has supported strategic planning and budgeting processes. Overall, using multiple Apptio products together has been a key enabler in achieving our business objectives.

Do you think IBM Apptio delivers good value for the price?

Yes

Are you happy with IBM Apptio's feature set?

Yes

Did IBM Apptio live up to sales and marketing promises?

Yes

Did implementation of IBM Apptio go as expected?

Yes

Would you buy IBM Apptio again?

Yes

ApptioOne is well suited for organizations that have a high degree of complexity in their technology spend and need a comprehensive understanding of their IT costs. This could include large enterprises with multiple lines of business and a wide range of IT services and assets. ApptioOne's ability to provide detailed visibility into technology spend, and its range of IT Financial Management, IT Service Management, IT Asset Management, and IT Benchmarking capabilities, can help these organizations to optimize the value of their technology investments and improve overall service delivery. ApptioOne may be less appropriate for organizations that have a more simple IT environment and don't require such a comprehensive solution. The platform may be too complex or advanced for small and medium-sized businesses with a small IT department and simple IT operations, or organizations that are looking for a more basic IT cost management solution.Additionally, organizations that have data integration and data quality challenges might have a harder time using ApptioOne to its full potential, as the platform relies heavily on data accuracy and consistency.