Arena--Easy to learn, become organized, and get proper approval of documents
March 04, 2020

Arena--Easy to learn, become organized, and get proper approval of documents

Dustin Fickert | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Arena

Arena is being used across most of our company--from Engineering to Manufacturing and Purchasing. The biggest issues it does address are that before, we used an FTP server and anyone that had access could immediately modify a document without a review process and items would tend to get misplaced or deleted. (We had a review process in place, but items fell through the cracks.) This solution really gave our documentation a process flow to get correct approvals from the correct people.
  • Organization
  • Notifications
  • Trust in documents to have fewer errors with more thorough vetting by reviewers.
  • Sharing with suppliers is awesome.
  • Searching for items is always a gamble.
  • Changing password too often
  • File uploading and document naming can become cumbersome (don't use the CSV upload process)
  • Quality
  • Cost
  • Getting closer to deadlines due to fewer BOM issues
  • Price
  • Product Features
  • Product Usability
  • Analyst Reports
  • Third-party Reviews
I was not the sole voter for the system, but we have a fairly complex structure (from my limited experience) and Arena checked a lot of the boxes others didn't. On top of that, the Sandbox introduction of Arena was wonderful to get the system set up for our exact use before releasing it into the wild. It also got more people familiar with the system before the full release.
I have no prior experience.
Arena is well suited for document management and building BOMs for products. Organization involvement for approval on certain items is wonderful. It's a lot harder for someone to ignore an approval when an item will actually not get approved vs. just pushing it through to meet a deadline. Forces awareness on reviewers.
Probably not as useful for small companies, or where non-complex products are being organized.