Ascentis HR Review
May 21, 2018

Ascentis HR Review

Kathi Groth | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ascentis HR

Ascentis HR is being used by our entire company. We use HRIS, Recruiting, Payroll, ESS, ACA Reporting and have recently started implementation of Performance Management and Compensation. Additionally, we will roll-out Training and Succession Planning. One key feature for us is the ESS platform. We have employees in 23 states and ESS allows for a succinct on-boarding and open enrollment experience.

Pros

  • HRIS
  • Benefits Administration
  • ACA 1095 processing
  • ESS (excluding the widget tool - that is difficult)

Cons

  • ESS Widgets - the widgets are a great tool but are so cumbersome to build I find we use them less and less
  • In our past we used the time system and it wasn't really robust enough for our needs
  • Positive impact is a single system to house a valuable set of systems
We previously used SAP which while much less intuitive to use, it was a far more robust system. Before selecting Ascentis we look at ADP and Paychex. Ascentis is all in one and the support and account managers are genuine people. The ESS portal and ease of use were big selling features.
It is frustrating to call in and not be able to connect to a person. More and more we are being directed to "communities" but that does not take the place of support. For the money we pay each month we should be able to speak to a person with ease.
There have been many times when we have had good support - one example is when we added domestic partner benefits to our health plans and figuring out how to set up those plans with the pre and post-tax pieces.
I feel in our size range (up to 500) the system works well. Again, I feel that time isn't a core competency of Ascentis so it's better to look elsewhere if you have complexity. I wish more fields housed data history, for example, if a person moves then the prior address information is lost. This is especially difficult when an employee moves between states. Having a delimited record where history is visible would be fantastic.

Ascentis (discontinued) Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
9
7.5
Pay calculation
6
Support for external payroll vendors
Not Rated
Benefit plan administration
9
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
7.0
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
9.0
Corporate goal setting
9
Individual goal setting
9
Line-of sight-visibility
9
Performance tracking
9
8.0
Job Requisition Management
8
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
8
Notifications and Alerts
8

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