Full, well rounded, multi use product that continues to get better as time goes on. This Product/Service is very much worth the price. | TrustRadius

Overall Satisfaction with Atera

Use Cases and Deployment Scope

As an MSP, I use Atera for Monitoring, Maintenance, Active remote support, reporting and auditing, and other things as needed.

Pros and Cons

Pros

Applying tasks, scripts and other actions.
Organization of multiple clients.
Remote connection and support tools.

Cons

Removal of agent software from individual PCs, or if this feature exists, make it easier to find.

Return on Investment

I cant judge true ROI, but I can say that its made things very much easier to manage when it comes to multiple clients which I alone have to work with.

Alternatives Considered

ConnectWise Control (formerly ScreenConnect)

Pricing and features. Hands down this is the best price to feature value.

Likelihood to Recommend

Small to mid-scale management of SOHO clients. It may not be great for large-scale management and reporting.

Atera Feature Ratings

Comments

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