Got my time back to do other work!
September 26, 2018

Got my time back to do other work!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax
  • Returns

Overall Satisfaction with Avalara

Avalara is used in the whole organization to ensure compliance with state and locate tax codes when selling into those states.
  • Great at monitoring for new jurisdictions we need to worry about
  • Calculation of sales tax is always correct since Avalara updates the tax rates automatically
  • Our returns are filled for us without us having to worry about them
  • There are a few jurisdictions where Saas is not taxable but Avalara keeps telling us that it is, this is not updated on their side even after we provided examples of code that states Saas is not taxable. These jurisdictions keep coming up on our nexus report even though we are not sure that we do not need to collect tax in those states/counties.
  • Avalara has not once been able to file our Canadian taxes correctly. It has caused many issues for us
  • We now spend minimal time on the calculation of sales tax and can be confident that the rate is correct
  • We don't have to spend time filling reports with different states and countries, saving us a ton of time
The implementation took almost no time, we were up and running within a day. Switching from Quickbooks to Intacct was also a breeze.
  • We integrate with Intacct
  • We were integrated with Quickbooks before
Pretty easy to use, the UI can sometimes be a little confusing or buggy.
Having Avalara file our returns was a lifesaver. It was way too much for our small team to manage all the quarterly, monthly and even annual fillings on our own.
I don't know of any competitors that measure up to Avalara. To me, they really are the only option.
I think it is a great tool anytime you want automation of sales tax calculations.