Avalara is what you need for Sales Tax.
December 05, 2023

Avalara is what you need for Sales Tax.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • AvaTax

Overall Satisfaction with Avalara

We use it to calculate the sale tax on invoice, to reconcile transaction for accounting purposes.
Only small problem we are running into is who is responsible to update the file frequently. We do receive quite a few letters regarding not filing in time and we are being charged interest and penalties.
  • Report is easy to understand
  • Easy access to data for audit purposes
  • Filing on time
  • Free webinars are the best.
  • We need Avalara to let us know why state has accrued sale tax
  • Is it possible to ask Avalara reviews our account to see what we are missing such as registration, filing frequent, etc...

Do you think Avalara delivers good value for the price?

Yes

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

  • Sale tax Return filing timely.
  • Schedule a meeting with live staff takes longer than expected.
I would like to give it a 9 but there is area I still need to improve within such as when to register for state that has sale tax accrued.
  • Avalara Returns
  • CertCapture
  • Professional Services (nexus studies, registrations, backfiling, etc.)
Backfilling and follow up email to update status.
Account manager will follow up with us if we need to upgrade our renewal.
Please continue to provide free webinars.

Avalara Feature Ratings

Sales and Use Taxes
9
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
9
3rd-Party Software Integrations
9
Tax Data Reporting
9
Compliance Administration Management
9
Tax Exemption Processing
9
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated