A great tool for business collaboration
January 31, 2023
A great tool for business collaboration
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Avaya Cloud Office
The Avaya Cloud Office solution is our internal collaboration system within the team, but also for exchanges with customers and partners. The main features used daily are telephone, video conferencing, and team messages. It is extremely practical because the professional telephone follows us everywhere, including for all trips abroad. And we can communicate from the computer as well as from the smartphone.
- Visioconferencing
- Text messaging between team member
- Easy of administration tool
- Managing call routing options
- Easy to use from desktop or from smartphone
- When I use the Google extension (which I use a lot) sometimes I do not understand when I receive a call, my desktop is ringing, but the app has disappeared so there is no way I can answer the call
- positive : all employee has a professional extension and can be reached in mobility
- positive : videoconferencing available for each employee
- positive : google integration - allowing to make phone calls from CRM
Avaya Cloud Office allows each employee to have a profesionnal DN number. It is very professional
Do you think Avaya UCaaS delivers good value for the price?
Yes
Are you happy with Avaya UCaaS's feature set?
Yes
Did Avaya UCaaS live up to sales and marketing promises?
Yes
Did implementation of Avaya UCaaS go as expected?
Yes
Would you buy Avaya UCaaS again?
Yes