AVI-SPL For Higher Education | TrustRadius

Use Cases and Deployment Scope

Recently SKC in North Carolina merged with AVI-SPL. I am still getting the same great local service and attention from the sales team. They visit according to my schedule and provide relevant information about my Higher Education environment. Response to requests is never an issue, and updates to orders are only an email away.

Pros and Cons

Communication
Prompt response.
Timely replies and updates.

Voluntarily provide updates on orders.

Return on Investment

The quote for My last order was 1-2% lower than the next lowest vendor.

Support Rating

9

I have not needed to use their tech support. When I need sales support, my inside sales contact has always been available and responds quickly.

Employee Productivity

My institution has not set up a fully remote environment. Our hybrid environment was already in place, utilizing existing options.

Key Insights

Do you think AVI-SPL delivers good value for the price?

Yes

Are you happy with AVI-SPL's feature set?

Yes

Did AVI-SPL live up to sales and marketing promises?

Yes

Did implementation of AVI-SPL go as expected?

I wasn't involved with the implementation phase

Would you buy AVI-SPL again?

Yes

Other Software Used

Cherwell Service Management, Crestron XiO

Likelihood to Recommend

I only use AVI-SPL for box sales. My team installs the equipment. They are well suited for this. They frequently provide the best pricing.